NewDoggy Reviews 105

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their exceptional helpfulness and professionalism, providing excellent advice and support throughout the entire process. The service is consistently highlighted as outstanding, with people appreciating the smooth, stress-free experience and constant communication, including regular updates and prompt responses to questions. Reviewers are particularly impressed with the quality of the puppies, noting their health, temperament, and even pre-training, which made settling in much easier. However, some customers were dissatisfied with the service and quality, mentioning issues with the animals' health and documentation upon purchase.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising the team's professionalism, helpfulness, and... See more

Product

Customers had positive experiences with the product, often praising the health and temperament of their new... See more

Service

Users describe positive interactions with service, highlighting that logistics were handled well and the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication throughout... See more

Quality

Consumers consistently express satisfaction with the quality of the animals, noting that they arrive healthy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Geza, Tran and the team for bringing up our little Cavapoo. You were fantastic right from the start with advice about the type of dog that would fit into our family with children in an apart... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with this company. They were super helpful from start to finish. Sending lots of pictures and updates on our puppy to be. They pre-trained her and gave us lots of follow-u... See more

Company replied

Rated 5 out of 5 stars

We had a great experience getting ready and receiving our two new members of the family, two beautiful English cocker spaniels from New Doggy. Geza and his team made the process smooth and were very... See more

Company replied

Rated 5 out of 5 stars

You have been instrumental in connecting us with Kissa - she is the perfect pup! The whole experience was painless, smooth and positive. The constant follow up was invaluable support that helped us th... See more

Company replied


Company details

  1. Dog Breeder

Written by the company

NewDoggy is an international puppy sourcing and delivery service that connects families with carefully selected, ethical breeders across Europe. We work exclusively with registered and pre-screened breeders who meet defined standards for health, breeding practices, and animal welfare. This is not an open marketplace—every breeder is individually evaluated and continuously monitored. Each puppy: Undergoes veterinary health checks Receives age-appropriate vaccinations and parasite prevention Is raised in a home-based, socialized environment Comes with official documentation, including FCI pedigree where applicable We offer both well-known pure breeds and selected rare or designer breeds, all evaluated under the same criteria for health, temperament, and responsible breeding. NewDoggy provides a 10-year health guarantee, reflecting long-term confidence in the genetic background and early care of the puppies placed through our network. International Delivery & Process We manage the complete international process, including: Veterinary preparation and documentation Compliance with import regulations Safe, temperature-controlled transport Continuous communication throughout the journey Puppies travel directly from the breeder’s environment to their new family, with a focus on safety, welfare, and minimal stress. Global Experience NewDoggy families are located across multiple regions, including: North America Europe The Middle East Africa East and Southeast Asia In many of these markets (such as Hong Kong or Dubai), access to transparent, home-raised breeders is limited. NewDoggy provides an alternative to traditional pet shop sourcing by offering traceable breeder relationships and documented processes. Payments & Customer Support We support secure payment methods, including credit card and PayPal, providing an additional level of buyer protection. Our team offers: Guidance throughout the adoption process Regular updates before delivery Ongoing, lifetime support after your puppy arrives Our Approach NewDoggy is designed as a structured, transparent alternative for families who may not have access to reliable local breeders. Our focus is on: Verified breeder partnerships Documented health and travel processes Long-term support for both puppy and owner


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We got recommended New Doggy by my neighbor

We got recommended New Doggy by my neighbour who got their puppy three years ago and I was absolutely impressed with how well trained she was. As first time dog parents we were not sure how and where to start but Géza and Tran held our hands from the start and patiently answered all our questions about various breeds that would suit our family. Once we finalized our puppy, we got regular and timely updates on her development and even though she was millions of miles away from us it felt like she was already part of our family. Her transfer to Hong Kong was handled very seamlessly too and we have been very impressed with how invested the team at New Doggy is in our Puppy even after she’s reached her home with us. They are our 24 hour hotline promptly answering all our questions about her training and adjustment . We cannot recommend them highly enough .

October 30, 2025
Unprompted review
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Reply from NewDoggy

Hi Asmita,

Thank you so much for your heartfelt review! We’re delighted to hear how wonderfully Maggie has settled in and how smoothly the entire journey felt for your family. As first-time dog parents, you did everything right — and it was a pleasure guiding you through every step, from choosing the right breed to preparing for her arrival in Hong Kong.

We know how important health and transparency are, which is why we arranged all the comprehensive health screenings and genetic tests you requested. We were thrilled to deliver Maggie with a perfect bill of health, giving your family total peace of mind.

At NewDoggy, we’re proud to help families in Hong Kong find ethically raised, carefully selected puppies from respected European breeding lines, with smooth international delivery and full support along the way. Your trust means a lot to us, and we’re so happy that the updates, guidance, and 24-hour support made Maggie feel like part of your family long before she arrived.

Thank you again for recommending us so highly — we’re always here for you and Maggie whenever you need us!

Warm regards,
Géza & Tran @ NewDoggy

Rated 5 out of 5 stars

It’s truly a 5 star experience with New…

It’s truly a 5 star experience with New Doggy . I got my papillon girl, Lola 5 years ago from them and was already impressed with their professionalism in helping to search for Lola. It was during Covid then with travelling very restricted but they managed to deliver via cargo on a timely basis. Their after sale service is even more outstanding, 5 years on , when I approached them recently to convert Lola’s pedigree which is required for agility competitions overseas, New Doggy stepped up again and went back to breeder to get the pedigree converted to export pedigree. It’s amazing that 5 years later I could still get such excellent after sales service from them !

October 31, 2025
Unprompted review
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Reply from NewDoggy

Hi Julia,

Thank you so much for your wonderful 5-star review! It makes us incredibly happy to hear how well Lola is doing — especially seeing her shine in agility sport. Please accept our warmest congratulations on her achievements! She’s a truly special Papillon, and we’re proud to have helped connect you with her.

We remember well how challenging the Covid period was for international travel, and we’re glad we could deliver Lola to Singapore safely and on time via cargo. At NewDoggy, we’re committed to offering top-quality, ethically bred puppies from champion bloodlines and health-tested European breeders, along with reliable delivery and full after-sales support — not only at the beginning, but for a lifetime.

It means the world to us that even five years later, we could assist you again by working with her breeder to convert Lola’s pedigree for her international competitions. This is exactly the level of service we want every customer to experience.

Thank you again for trusting NewDoggy, and we can’t wait to follow more of Lola’s agility successes in the future!

Warm regards,
Team NewDoggy

Rated 5 out of 5 stars

Thank you NewDoggy 🧡

I got my most beautiful, healthy and adorable Bernese Mountain puppy from Newdoggy. Thank you Geza & Tran for everything, they are super nice and helpful at all times. My puppy went to the training class before she arrives to us in Hong Kong, she came out to be one of the best characters ever, friendly, sweet and gentle puppy.

October 7, 2025
Unprompted review
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Reply from NewDoggy

Hi Connie,

Thank you so much for your lovely review! We’re thrilled that Rossa arrived happy, healthy, and already showing her sweet and gentle character. It was a pleasure helping her travel safely to Hong Kong and making the whole process smooth for you.

At NewDoggy, we’re proud to help families across East Asia find unique dog breeds from champion bloodlines and genetically health-tested parents. Every puppy is raised with care so they arrive confident, well-socialized, and ready to join their new families.

Thank you again for trusting NewDoggy — we’re so happy to see Rossa thriving in Hong Kong!

Warm regards,
Géza & Tran
NewDoggy Team

Rated 5 out of 5 stars

I’m so happy I chose to get my dog from…

I’m so happy I chose to get my dog from them — the whole experience couldn’t have been smoother or more positive! They made everything easy and completely stress-free for both me and Blue. He turned out to be one of the most wonderful dogs I could ever imagine — well-mannered, affectionate, happy, and healthy from day one. After a year and a half together, I can honestly say I’d do it all over again without hesitation. Truly a 100% positive experience! 💙

October 15, 2025
Unprompted review
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Reply from NewDoggy

Hi Cristina,

Thank you so much for your wonderful review — and happy 2nd birthday to Blue! 🎉 We’re thrilled to hear how happy, affectionate, and well-mannered he’s grown, and it means the world to know that your experience with NewDoggy was so smooth and positive from the very beginning.

At NewDoggy, we’re deeply committed to delivering ethically bred, health-checked puppies safely and comfortably to their new homes. For families in Geneva, Switzerland, we take care of every step — from selection and veterinary checks to delivery, registration, and customs clearance — ensuring a truly stress-free process for our customers and their puppies alike.

Knowing that Blue has brought so much happiness into your life is exactly why we do what we do. Thank you again for your trust and kind words — we’re honored to have played a part in your journey together!

Warm regards,
Géza & Team
NewDoggy

Rated 5 out of 5 stars

It was a great experience from start to…

It was a great experience from start to finish. They were very helpful.

September 28, 2025
Unprompted review
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Reply from NewDoggy

Hi Ilhami,

Thank you so much for your kind review! We’re delighted to hear that Sancho has joined your life and that your experience with NewDoggy was smooth from start to finish. It was a pleasure helping you select the perfect Basset Hound puppy, and we’re thrilled to know that Sancho is bringing so much joy to your home in Istanbul, Turkiye.

At NewDoggy, we take pride in offering purebred puppies with a health guarantee, sourced from champion bloodlines and reputable show breeders. Our team also provides comprehensive support and guidance for individuals looking to import a puppy to Turkiye, ensuring a safe, stress-free process from selection to delivery.

We’re always here for after-sales advice, tips, and support so you can enjoy a confident, healthy start with your new companion. Thank you again for trusting NewDoggy, and we look forward to helping more puppy lovers find their dream companions!

Warm regards,
Géza & Team

Rated 5 out of 5 stars

Great experience with our Frenchie

We got our Frenchie from NewDoggy and we are happy about the experience. Geza and the team were with us from the choice of the puppy and until we met him in the airport. The team was always there to address our questions, and Geza also proactively discussed logistics with us to make the process more comfortable for our family. I would say that responsiveness and availability of the team to support you throughout the process are amazing. Our puppy looked great when he arrived, he is confident and curios little creature. It is obvious he was treated very well and he already adores humans. Also, he knows a few basic commands like “No”, which proved to be very helpful. Another thing we liked is that the team sent us the tips on how to take care of our puppy, which made the first few days with him stress-free. Big thank you to Geza and the team!

September 27, 2025
Unprompted review
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Reply from NewDoggy

Hi Olga,

Thank you so much for your lovely review! We’re thrilled that Sugar is settling in so well and that your experience with NewDoggy was smooth and stress-free. It was a real pleasure meeting your entire family at Lisbon airport and personally handing Sugar over to his new home.

At NewDoggy, we’re proud to be a trusted source in Portugal for top-quality, ethically bred French Bulldogs, offering puppies from health-checked bloodlines with a unique health guarantee. Seeing Sugar confident, curious, and happy makes all the care and attention we put into each puppy worthwhile.

We’re always here to provide tips and guidance so every family enjoys a seamless start with their new companion. Sugar is lucky to have such a loving home, and we can’t wait to stay in touch as he grows!

Warm regards,
Géza & Ani
Owners of NewDoggy.com

Rated 5 out of 5 stars

Honest and Professional. 10/10

Most stress-free experience one could ask for.

They spent time to understand us as a family / owner and patiently guided us through the selection process. Once we chose our Golden Retriever, we were sent health confirmations, and weekly updates on his health and behaviour.

Received our dog without a single hiccup. It was clear the dog had no fear and was treated well. Added bonus that he was toilet trained too.

We've had our dog now for 2 weeks. He is perfectly healthy, confident, and has good food drive and play drive. No issue with separation, or socialisation. He has been a treat to train and bond with.

Thank you Geza and Tran for the incredible professionalism and customer care. I will certainly be entrusting NewDoggy again in the future.

September 12, 2025
Unprompted review
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Reply from NewDoggy

Hi Sebastiano,

Thank you so much for your wonderful review! We’re thrilled to hear that Dexter has settled in so well and that your experience with NewDoggy was smooth and enjoyable. It was a pleasure working with you and your family throughout the selection process, and we’re delighted that Dexter’s confident, playful, and healthy nature reflects the care and love from our top European FCI-registered breeders.

At NewDoggy, we take pride in being a trusted source for top-quality, purebred puppies in Hong Kong, offering a wide selection of show-quality, champion, and health-checked Golden Retrievers. Every puppy comes with a 10-year health guarantee, and our delivery and flexible payment plans are designed to ensure secure, stress-free shipping and peace of mind for our families.

We’re so happy Dexter has become such a joy for your home, and we look forward to helping you again in the future whenever you’re ready for another furry companion!

Warm regards,
Géza & Tran
NewDoggy Team

Rated 5 out of 5 stars

They were amazing from A to Z

They were amazing from A to Z. My puppy arrived safe and is perfectly healthy. Thank you sooo much!

September 15, 2025
Unprompted review
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Reply from NewDoggy

Thank you so much, Rocsana! 🐾

We’re delighted to hear that your Fluffy French Bulldog, Brûlé, arrived safely and is healthy and happy. It was a pleasure helping bring your new family member home, and we wish you countless joyful moments together!

The NewDoggy Team

Rated 5 out of 5 stars

Mini-Doxie to Greece

Cooperating with NewDoggy was a wonderful experience. The service is impeccable, they are flexible, accommodative and they love their puppies. We took a mini-Doxie to Greece and they delivered us an adorable puppy, prepared everything from EU passports to Pedigree certificates with full know-how and professionalism.

September 6, 2025
Unprompted review
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Reply from NewDoggy

Dear Filimon,

It was such a pleasure helping you welcome the little Mini Dachshund into your home! 🐾 Nothing beats the feeling of seeing our puppies settling in with their new and forever family. And we can already see Liakos has brought so much joy.

It means the world that you trusted us to be a part of this journey, and we’ll always be here if you need anything along the way.

Best regards,
Team NewDoggy

Rated 5 out of 5 stars

We got our dog from NewDoggy

We got our dog from NewDoggy; she is a coton de tulear dog and she has become part of pur family. She has a great temperament and is super healthy, from great stock, she really is a fabulous quality animal who has truly become part of our family. NewDoggy were excellent every step of the way while organising her travel to Dubai, answering any questions we had about the whole process even after she arrived home to us. I cant recommend NewDoggy highly enough, the quality and care of their service is second to none.

January 4, 2025
Unprompted review
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Reply from NewDoggy

Thank you so much, Sally, for your wonderful review! 💖

We’re absolutely delighted to hear that Tootsie has become such a cherished member of your family and that she’s thriving with her fantastic temperament and health. It means the world to us to know that our support—from helping with her journey to Dubai to answering your questions along the way—made the experience smooth and reassuring.

Dogs like Tootsie are exactly why we do what we do, and your kind words truly motivate our team to continue providing the highest quality care and service. Thank you again for trusting NewDoggy and for sharing this lovely update—we’re thrilled to hear she’s brought so much joy to your home! 🐾

With warm regards,
Géza and The NewDoggy Team

Rated 5 out of 5 stars

Beyond Expectations - Truly Incredible Experience with NewDoggy

Our experience with NewDoggy has been absolutely incredible from start to finish. From the very beginning, during the search for our puppy, which lasted long but because they were really committed to find our dream puppy, to every single step of the process, they went above and beyond. Even after we had already chosen our puppy and everything was settled, the support kept coming! And that really surprised me in the best way.

Before our little one arrived, they were always available to answer every question, no matter how small. After his arrival, they kept checking in, sending messages to ask how he was doing, and offering tips and guidance on how to care for and educate him, which is priceless for first‑time pet parents like us.

I can’t recommend their service enough, really, really, really, really, really, really, really recommend it! A special thank you to Geza and Tran, who were amazing every step of the way.

The delivery process was also flawless with Kriszti. Our puppy arrived with all the documentation, passport, and vaccines in order. I felt completely safe and confident because it’s clear they are true experts at what they do.

If you’re looking for a trustworthy, caring, and professional team to help you bring a puppy into your life, look no further than NewDoggy. 💛

July 13, 2025
Unprompted review
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Reply from NewDoggy

Dear Carolina,

Wow—what an incredibly kind review! Reading this absolutely made our day. We’re over the moon knowing that Gili, your gorgeous long-haired dachshund boy, has settled so perfectly into your lives. It’s couples like you who remind us why we pour so much love into what we do!

From the moment we started searching for your dream puppy together, it was clear how much thought and care you were putting into expanding your little family. That’s why we were just as committed as you were to finding "the one"—and oh my, did Gili turn out to be a stunner! (We might be biased, but those floppy ears and sweet eyes are hard to resist!)

Geza, Trân, and Kriszti are all grinning ear-to-ear at your shout-out—they adored working with you and seeing your excitement grow every step of the way. And we’re so glad the delivery process felt smooth and stress-free! Knowing Gili arrived happy, healthy, and ready to steal your hearts is all we could ever ask for.

But the best part? Hearing how he’s already thriving with you. Puppy parenting (especially with a charmer like Gili!) can be full of surprises, so we’re just a message away if you ever need a hand—or want to brag about his latest antics.

Thank you, thank you, thank you for trusting us with such a special chapter in your lives. Wishing you three endless snuggles, playful adventures, and maybe a few less chewed shoes. 😉

With all our warmth,
Team NewDoggy

Rated 5 out of 5 stars

We now have two puppies from Newdoggy

We now have two puppies from Newdoggy. We have had a great experience from choosing our new family member to delivery. Great communication and regular updates. Puppy is in great health and an absolute gem. Highly recommend Newdoggy.

July 4, 2025
Unprompted review
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Reply from NewDoggy

Dear Seetal,

Thank you so much for your kind words! We feel truly honored to have helped bring not one, but two wonderful new family members into your life.
It’s been such a pleasure seeing how beautifully Chai has settled in, and especially how close she’s become with her big sister. That bond is so special, and it warms our heart, knowing they not only have you, but also each other.
Thank you again for your trust and we will be here if you ever need our help.

Wishing you many more happy moments to come!

Warm regards,
Team NewDoggy

Rated 5 out of 5 stars

Amazing People

Had an amazing experience with NewDoggy. Found my puppy overseas and they made the process so simple for me. They are very good at what they do, and provide you all the information and help you need. I can’t thank them enough.

January 1, 2025
Unprompted review
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Reply from NewDoggy

Dear Sebastian,

Thank you for taking the time to share your experience with NewDoggy! We’re so happy to hear that Chloe, your beautiful golden English Cocker Spaniel, has brought so much joy to your family in New Jersey. It’s always rewarding to know that our efforts in making the adoption process smooth and transparent have paid off—especially when it leads to happy homes like yours.

Chloe was an absolute delight from the start, and we’re thrilled to see her thriving with you. If you ever need anything or just want to share updates (we’re always happy to see how our puppies are doing!), please don’t hesitate to reach out.

Wishing you and your family many wonderful years with Chloe!

Best regards,
Team NewDoggy

Rated 5 out of 5 stars

A very professional and ethical service

We used NewDoggy to get two standard dachshund puppies in 2019, from two different breeders. We were very impressed with how meticulous NewDoggy was in terms of making sure we got healthy dogs. Some of our original choices they cautioned us against once their veterinarian was able to examine the puppies. The two we got were in excellent health, very fit, and grew into healthy, smart, very active adult dachshunds. Sadly, our girl dachshund died a few months ago in a freak accident but we are going back to NewDoggy again to find a new companion for our boy dachshund as he has become lonely.

July 12, 2025
Unprompted review
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Reply from NewDoggy

Dear Garry and Susan,

We were deeply touched by your heartfelt review and so sorry to hear about dear Lola's passing. She was such a special girl, and we know how much she meant to your family. It's truly heartwarming to hear how both Lola and Linus brought so much joy into your lives, and we're honored that you've chosen to trust NewDoggy again during this difficult time.

Your kind words about our thorough selection process mean everything to us. We've always believed that health and temperament are paramount, and we're so pleased Linus has grown into the happy, active companion we knew he would be. We're already looking forward to helping you find another wonderful dachshund who will bring new happiness to your home and be a perfect friend for Linus.

Please know we're here for you every step of the way. Wishing you and Linus all the best as you begin this new chapter together.

Warmest regards,
Team NewDoggy

Rated 5 out of 5 stars

Excellent services

Our first family dog was from NewDoggy, and it was a terrific experience. Their service was excellent, they took care of all the details allowing us to choose the type and gender of the dog. The puppy got to stay with its mother until it was weaned, and she was fully vaccinated, potty trained, and micro chipped upon arrival. They walked us through the shipping process, and we got our dog in time for the New Year. I highly recommend their service. Three of my friends also used their services and were all very happy.

June 21, 2025
Unprompted review
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Reply from NewDoggy

Dear Muna,

We can't thank you enough for this wonderful review and for sharing Suki's beautiful update with us! It's incredibly rewarding to see how she has blossomed into such a beloved member of your family over these past five years. Toy Poodles like Suki hold a special place in our hearts, and we're so grateful you trusted us to help bring her into your life.

Now, we're truly excited to begin this next chapter with you as we search for your perfect Sheepadoodle! Your continued trust in NewDoggy is the greatest compliment we could receive, and we're committed to providing the same exceptional care and attention to detail that made Suki's adoption such a positive experience.

It's especially meaningful to hear that you've recommended us to friends—there's no greater compliment than happy clients sharing their experiences. Thank you for being such a valued part of the NewDoggy family. We'll be in touch soon with updates on your Sheepadoodle search!

Warmest wishes to you and Suki,
Team NewDoggy

Rated 5 out of 5 stars

I got my dream dog from NewDoggy!!

I got my dream dog from NewDoggy!!! If I ever wanted to adopt a new pup NewDoggy is definitely where I’m going!

June 18, 2025
Unprompted review
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Reply from NewDoggy

Dear Faisal,

Thank you so much for your kind review. It was a pleasure bringing Dash home to you, and we are so glad to see how well he has became a part of your family!
Thank you again for your trust and we’re just one message away if you ever need anything.

Wishing you so many more adventures together!

Warm regards,
Team NewDoggy

Rated 1 out of 5 stars

Total disappointment with the service…

Total disappointment with the service and quality.
They make promises they cannot keep and sell animals without providing the proper pedigree papers. In our case, the dog they sent suffers from bilateral abdominal cryptorchidism—a serious congenital condition that was never disclosed.

At first, they told us to wait and said they would discuss compensation if the issue persisted. Once it was confirmed by our vet, they offered a completely inadequate amount for such a costly animal.

This experience has been deeply upsetting. We strongly advise others to stay away from this company.
We have previously owned male German Shepherd dogs and never had a single litter. Therefore, the accusations made by Mr. G are entirely false. We will be proceeding with the necessary legal actions against his company.

Furthermore, we do not typically sterilize our dogs, but due to this congenital condition, we are now forced to do so. In all our past experiences, we have always received the pedigree documents at the time of purchase. Mr. G’s claims are misleading and appear to be an attempt to deflect responsibility.

July 15, 2025
Unprompted review
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Reply from NewDoggy

We sincerely regret your dissatisfaction and appreciate this opportunity to clarify. Romel was sold strictly as a companion pet with a signed agreement explicitly excluding breeding rights (and therefore Export Pedigree papers, which are reserved for breeding-quality dogs). During our communications, it became apparent you intended to use him for breeding—a violation of our contract terms.

Regarding cryptorchidism: This is classified as a minor condition in pet dogs. While neutering is recommended (for which we offered €300 in goodwill support), it does not affect his health or quality of life as a companion. At delivery, Romel’s testicles were mobile, and we reasonably expected them to descend. Had he been sold as a breeding dog, we would never have released him without confirmed testicular descent and full health clearance.

We prioritize ethical breeding practices and animal welfare above all. Given the breach of contract and concerns about Romel’s intended use, we are withholding his national pedigree pending confirmation of neutering—a standard precaution in such cases. We remain open to offline discussion to resolve this matter amicably, as our primary commitment is to the wellbeing of our puppies and their families.

Rated 5 out of 5 stars

5 Star Experience from Click to Cuddle!

From the very first message to the moment our gorgeous German Shepherd “Dexter” bounded into our arms, NewDoggy.com made the entire journey feel effortless. Geza and his team answered every question—often within minutes—taking care of all paperwork, transport logistics, and even post-arrival tips with genuine enthusiasm.

What stood out most:

Smooth, transparent transaction – Payments, export documents, and travel arrangements were laid out step-by-step, leaving zero guesswork.
Lightning-fast communication – Whether by email, WhatsApp, or a quick call, Geza’s team was always one ping away with reassuring updates (and the cutest puppy photos!).
Top-tier puppy quality – Dexter arrived healthy, confident, and exactly as described. We ran a full DNA health panel soon—clean across the board with excellent genetic diversity.
Pedigree peace of mind – NewDoggy is already mailing us Dexter’s official FCI certificate, sealing the deal on his stellar lineage.
If you’re looking for a reputable, responsive breeder-matching service that delivers more than promises—NewDoggy.com is it. We couldn’t be happier, and Dexter clearly agrees… he’s too busy zooming around the living room to let me finish typing this review!

April 24, 2025
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Reply from NewDoggy

Dear Rahul,

Thank you so much for the glowing review! It’s been a real pleasure staying in touch and watching your bond with Dexter grow: from those early puppy days to now seeing him thriving, zooming around with Brody, and looking absolutely amazing.

He was such a special boy during his time with us, and it makes us so happy to know he ended up in a home where he’s so loved (and so well exercised!). You’ve done a fantastic job with him (even if Brody taught him a few cheeky tricks along the way haha).

We also truly appreciate your kind words about our process and support. It means a lot to be recognized for the work we put in to make each journey as smooth and joyful as possible.

Looking forward to seeing many more of your adventures together.

Many thanks and best regards,
Team NewDoggy

Rated 4 out of 5 stars

Our baby home

It was smooth from choosing the breed and the type of dog that I wants all the way to the delivery of Archie to my home. We were kept posted on Archie's development and progress of training. Archie arrived in good shape and settled in his new home.

June 12, 2025
Unprompted review
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Reply from NewDoggy

Dear Jenny,

Thank you so much for your kind review - we're delighted to hear Archie your Corgi has settled into his new home so well! It was a pleasure helping you welcome your new furry family member.

We truly appreciate your feedback about the delivery timing and sincerely apologize we couldn't accommodate your preferred schedule. International pet transport requires precise coordination of vet checks, health certificates, and flight availability - all crucial for Archie's safe delivery. That said, we completely understand how important delivery timing is and will make this a greater priority moving forward while maintaining our strict safety standards.

Thank you for helping us improve. Wishing you and Archie many wonderful adventures together!

Rated 5 out of 5 stars

NewDoggy for the win!!

An absolute seamless experience with NewDoggy getting our Max from Austria to Singapore! Géza and Tran were extremely helpful, and very responsive to all messages, even weeks after Max was delivered. I wouldn’t hesitate to recommend NewDoggy to anyone that is keen to get a new dog in their life!!

June 16, 2025
Unprompted review
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Reply from NewDoggy

Dear Chris and Max,

Thank you so much for your lovely words, it truly means a lot to us! Helping you bring Max home was such a pleasure, but what made it really special was how warmly you welcomed us into his journey after arrival.

Your detailed updates, the funny stories, the adorable photos and videos—you really made us feel like we were still a part of Max’s life, which we appreciated more than you can imagine. We all love that sweet boy so much here at NewDoggy.

Thank you again for your trust and for keeping us in the loop. We’ll always have a soft spot for Max and we’re just a message away if you ever need anything.

Wishing you so many more amazing adventures together! 🐾

Warmest regards,
Team NewDoggy

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