New England Design Reviews 

118
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The staff were brilliant, from explaining the different qualities of fabrics and the foam fillings to the pricing. My two seater and large footstool look like new after reupholstery! Collection of... See more

Rated 5 out of 5 stars

Beautiful footstool which is clearly teally well made with quality materials. Customer service has been wonderful as needed it to arrive earlier than stated (for a birthday present). The company went... See more

Rated 5 out of 5 stars

Wow. We wanted one of their other fabrics on footstool we wanted. Customer Service was extremely helpful. Sample material was sent out and we placed our order. They've just turned up really quickly &... See more

Rated 5 out of 5 stars

I bought a footstool and cushion covers which I am so delighted with. I discussed the options available on the phone and was sent samples to help me choose. My order arrived within a couple of weeks a... See more

Company details

  1. Furniture Maker

Written by the company

We've been crafting sofas handmade by us since 1985 and specialise in upholstery on sofas, chairs, dining seats etc. Offering full recovers, loose covers, cushion covers & new inners. Available in Fabric or leather with 1000s to choose from.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

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No recent history of asking for reviews

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4.7

All reviews

(118)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied customer.

So easy to order & item was delivered on time at the date that was stated on the confirmation order.
Thankyou, very pleased with my foot stool, very good quality item. Would use this company again.

April 8, 2024
Rated 5 out of 5 stars

Perfect purchase

Samples received quickly. Great fabric.
Stool exactly what I wanted and delivered very promptly. Thank you for excellent service.

March 18, 2024
Rated 5 out of 5 stars

Absolutely thrilled with the…

Absolutely thrilled with the transformation our Salon space underwent thanks to Kim and the New England Team! From concept to execution, their team demonstrated unparalleled professionalism and creativity. They effortlessly captured our vision and brought it to life, incorporating stylish elements while maintaining functionality. The attention to detail was impeccable, and the end result exceeded our expectations. Our space now feels like a reflection of our personality, and we couldn't be happier. Highly recommend New England Interior Design for anyone looking to elevate their work or living space!

March 1, 2024
Rated 5 out of 5 stars

Excellent product.

Excellent service. Packed really well. Excellent product. Would use this company again. Nice to be able to buy a product that is British. When I rang the lady on the phone was very helpful.

March 14, 2024
Rated 5 out of 5 stars

Chenille footstool.

I needed a smaller and lower footstool and this is just perfect. Quite a good colour match to my sofa. Very comfy and well made. Packaged well and delivery was quick. Would definitely recommend this company.

March 11, 2024
Rated 5 out of 5 stars

Excellent service and product

Excellent service all round. We began by ordering a fabric sample which arrived promptly and suited our needs perfectly. Purchased the Oxford Tall footstool which arrived promptly and was a good colour match to the sample. We are delighted with the quality of the fabric and manufacture and with the speed of delivery. This is an excellent product representing super value for money. We couldn't be more satisfied customers.

March 8, 2024
Rated 5 out of 5 stars

Great quality footstool

I am delighted with my new footstool & the cushions I bought to match.
All items are really well made. Arrived much quicker than I had expected.
Very pleased & wouldn’t hesitate to recommend.
Thank you.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Really nice footstool

We chose a footstool from New England. We received free samples of fabric and a very helpful chat on the phone. After ordering the stool came within a few days well ahead of the due date. We are very pleased with the quality, finish and comfort.

March 1, 2024
Rated 5 out of 5 stars

Good product and locally made

Easy ordering, quick delivery and bonus biscuits included
Footstool is sturdy and well made - colour and material as shown on the website
Pleased with my purchase - thank you!

February 8, 2024

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