New Era Debt Solutions Reviews 442

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I liked working with this company a lot!! They were very understanding, caring, and very friendly. I really liked that I had one person, Greg Smith who was my go-to person to chat about any con... See more

Rated 5 out of 5 stars

New Era Debt Solutions made a stressful situation feel a lot more manageable. Greg Smith was easy to talk to, super patient, and actually took the time to explain things in a way that made sense. I ne... See more

Rated 5 out of 5 stars

Absolutely loved these guys- real lifesaver for me!! Only debt settlement firm which I found honest and transparent. No sugar coating from day 1. All debts were settled at estimated % and I was able t... See more

Rated 4 out of 5 stars

I had a 3 and a half year payment contract. Everything was really easy, I rarely had to contact the company except to defer a payment once. They made everything incredibly easy. The only bad thing for... See more

Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Providing friendly and professional debt relief for consumers since 1999. Let New Era's experience and expertise help you settle your debt for less, saving you lots of time and money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I liked working with this company…

I liked working with this company a lot!! They were very understanding, caring, and very friendly.
I really liked that I had one person, Greg Smith who was my go-to person to chat about any concerns or questions. He was awesome!! He was very quick to respond. He was available via email or phone calls. I'm deaf and he was very accommodating using emails instead of phone calls!!
I would highly suggest adding any extra money you might get (tax return, etc.) to your account. It really pays off.
This company is very ethical. No hidden agendas or fees.
I highly recommend them!!

February 20, 2026
Rated 1 out of 5 stars

I'm not happy at all with my…

I'm not happy at all with my experience, was with New Era/Versita Law for over a year & only experienced upsells, slow settlements made & no clear explanation of how much of their fees were taken out of the account. I enrolled jointly with my wife & we had just over $20k in debt & only seen 3 accounts settled after I paid over $9k into the program!

A complete waste of time & money, I had small debts with each creditor mostly under $3k & they barely did anything!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Stressful Finances Made Simple

New Era Debt Solutions made a stressful situation feel a lot more manageable. Greg Smith was easy to talk to, super patient, and actually took the time to explain things in a way that made sense. I never felt rushed or judged, and he was always quick to respond when I had questions. It felt good knowing someone had my back and was genuinely trying to help me get things under control. Definitely a solid experience overall.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Honest and straightforward...

They were very up front and communicated through out the entire process. The team was friendly, accommodating, and sincere. Very, very helpful from beginning to end. Jason in particular was an amazing negotiator - honest and straightforward as to what to expect and how the process would proceed. They also were very helpful in providing suggestions as to direction.

This is not a knock on New Era, they were great... but just make sure it is right for you and gather all the information you can while making a decision to start.

January 21, 2026
Rated 5 out of 5 stars

New Era Debt Solutions offers clear and…

New Era Debt Solutions offers clear and professional guidance for managing financial challenges. The team was patient, informative, and supportive throughout the process. It's a dependable choice for anyone seeking practical help with debt management.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best .

New Era an its staff go above and beyond. I can't say enough about their dedication an commitment to a positive outcome. Once again they have pull me out of debt. I highly recommend to anyone who wants professional services an excellent customer service. Thank you

December 18, 2025
Rated 5 out of 5 stars

The best debt solution company

The best debt solution company, without a doubt. They are punctual, straightforward, and have no hidden fees. They are also very accessible. I truly value their hard work and strong commitment.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

New Era made my life and the stressful…

New Era made my life and the stressful process of debt settlement so easy!! This choice is never a easy one and it's scary but New Era answered all my questions and was able to make this a affordable option for me. I highly recommend them. I did so much research before choosing a company because this category of business can be sketchy but if you have stumbled upon this one, look no further! I got out of close 40,000$ in cc debt is 5 years! I would have never seen the light of day if it wasnt for New Era! Every single person I talked to was pleasant, understanding and kind! I cant thank them enough!

November 17, 2025
Rated 5 out of 5 stars

New Era made my life and the stressful…

New Era made my life and the stressful process of debt settlement so easy!! This choice is never a easy one and it's scary but New Era answered all my questions and was able to make this a affordable option for me. I highly recommend them. I did so much research before choosing a company because this category of business can be sketchy but if you have stumbled upon this one, look no further! I got out of close 40,000$ in cc debt is 5 years! I would have never seen the light of day if it wasnt for New Era! Every single person I talked to was pleasant, understanding and kind! I cant thank them enough!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great debt negotiators!!

Jason the negotiator was awesome! Esmeralda always quickly changed the deposit amounts when asked! James was very cordial and kept me informed! If you are in a lot of credit card debt, New Era is the way to go!! BTW my debts were settled in half of the time! 48 month contract settled in 24!!!!

September 24, 2025
Rated 5 out of 5 stars

10/10 recommendation from a skeptic!

I highly recommend New Era. They got me on track and negotiated on my behalf. I vetted them thoroughly, asked tough questions, and was skeptical, but their rates were fair and they delivered on everything. My final out-of-pocket costs ended up about 30% lower than what I could have settled myself, even after their fees. When one case went to court, their legal team handled everything—I only had two brief calls with an attorney who spoke on my behalf. Now my credit is back on track, I’m debt free, and I had no serious negative repercussions. The process took about three years, mainly because I chose the lowest monthly payments.

One other import aspect is they listen. They tailored their service to my needs. They made changes in their approach and to who handled my case based on my preferences and needs. 10/10

March 27, 2025
Rated 5 out of 5 stars

Absolutely loved these guys- real…

Absolutely loved these guys- real lifesaver for me!! Only debt settlement firm which I found honest and transparent. No sugar coating from day 1. All debts were settled at estimated % and I was able to payoff a year before. All communications were professional & prompt. No gaps/delays ever. Highly recommend if you want to settle your debts better and you’re in tough situation!!

August 25, 2025

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