I am a bit weary of buying anything on FaceBook because they aren’t great at keeping predatory stores off of FB, so when my receipt didn’t match what my bank was showing, I contacted customer service.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Alert: newfashionvip.com is a Fraud Website newfashionvip.com & theoutdoorvip.com is a scam website that tricks people with fake shopping deals to steal their debit or credit card information. Later,... See more
Despite a rather stormy start and a lack of understanding on my part regarding their terms of membership, they listened to me regarding my problem. I give 4 stars for customer follow-up, which in my o... See more
I have requested to this website the “newfashionvip.com” and “gomakeupbag.com” a couple of times and even asked for the removal of my account but guess what I still received their email. If you subscr... See more
4.1
Great
296 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I canceled my membership with the…
I canceled my membership with the company which I didn't create in the first place but the keep deducting money from my account
August 4, 2024
Unprompted review
Reply from Newfashionvip
Dear Kgaugelo,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The support team was very helpful…
The support team was very helpful problem solved fast
July 20, 2024
Unprompted review
I have a payment from my bank of £39.5439.54…
I have a payment from my bank of £39.54 but I am unaware of ordering anything from you.
I would like a refund and a cancelation of whatever was ordered.
July 16, 2024
Unprompted review
Reply from Newfashionvip
Dear Susan,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Customer service
Despite a rather stormy start and a lack of understanding on my part regarding their terms of membership, they listened to me regarding my problem. I give 4 stars for customer follow-up, which in my opinion remains an important point. My problem is well on the way to resolution. I'll get back to you on the resolution. To be continued ;-)
July 15, 2024
Unprompted review
Angeline assisted me on my refund
Angeline assisted me on my refund, shes very polite
July 13, 2024
Unprompted review
Good Company and resolve any issues…
Good Company and resolve any issues effectively and efficiently.
July 11, 2024
Unprompted review
Recently cancel my subscription with…
Recently cancel my subscription with newfashion,i sent email to unsubscribe within few minutes they replied with clear detail of my cancellation and they sent another email for my full refund
May 4, 2024
Unprompted review
Thought i was the only one who was ask…
Thought i was the only one who was ask to pay for an item i purchased from this site which i did send my full physical address and banking details money deducted promise to receive order confirmation in my email but never received any email that's when i know i have been scammed.
May 30, 2024
Unprompted review
Reply from Newfashionvip
Dear Emmanuel,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
If seen there were money deducted from…
If seen there were money deducted from my bank account for this newfashionvip witch I did not sign up for and I want my refund back
May 21, 2024
Unprompted review
Reply from Newfashionvip
Dear Margaret,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Newfashionvip.com scam
I saw an ad on Facebook for a bulaprice TV stick for £10 went to buy it . Payed for it.
And now found out that I was in a subscription with newfashionvip.com been trying to cancel it..it's such a scam. Payed the £10 for the TV stick..then get a text with a link to pay £2 for postage witch I did only to find out it's an other subscription it's a total scam.
No updates on the TV stick it's a total scam..
May 13, 2024
Unprompted review
Reply from Newfashionvip
Dear Aaron ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
My query was looked into and I'm happy…
My query was looked into and I'm happy with the service prvided
May 1, 2024
Unprompted review
I signed up for what I believed was a…
I signed up for what I believed was a Pandora Christmas advent calendar with the Pandora charms. They took my money and I received nothing. Realising I'd been scammed I promptly unsubscribed. They then took $61 eu from my account, in December. Now in April they asked me to leave a 4 or 5 star review and I would get my money back as a good will gesture. This review is to let everyone know, to watch out, don't be scammed!
April 26, 2024
Unprompted review
Reply from Newfashionvip
Dear Veridy ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
New fashion took money out of my…
New fashion is doing me a refund straight away very happy t
April 25, 2024
Unprompted review
Reply from Newfashionvip
Dear Nicola ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
No communication and sign you up to a subscription without consent
They have had no communication with me since attempting to purchase an £8.99 item. Apparently the funds have been taken from my account in addition to £40 for a subscription that I did not sign up to. I have had no confirmation of purchase. Don't even know what they have subscribed me to. Raised dispute with my bank as I did not sign up to subscription (actually unticked it a point of purchase).
April 13, 2024
Unprompted review
Reply from Newfashionvip
Dear Princess,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@newfashionvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I did not expect them to talk to me…
I did not expect them to talk to me again after the last time they showed how faithful there
April 10, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.