New Gardener Reviews 4

TrustScore 4 out of 5

4.0

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Company details

  1. Garden Center

Written by the company

New Gardener Ltd is a UK based retailer of quality gardening equipment and accessories from leading brands. Our company aims to make gardening more accessible for everyone. We endeavour to offer excellent products at great value, top customer support and a pleasurable shopping experience.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service

I have not purchased from this company before. From the moment I placed my order the transaction was straightforward and user friendly.. I added a note asking if they could post it asap as I was eager for it to arrive before Mother’s Day. Yesterday my order arrived, it had only taken a few days to get here. The window box is very good quality and
looks authentic. The communication with this company was excellent and I would definitely try to use them again. Well done New Gardener.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service they went above and beyond to meet my needs. Such an uplifting experience I felt I must share. Thank you to Ger and colleagues I look forward to shopping with you again.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great company which I had not heard of before. I asked a question late one night, the answer was in my inbox the following morning at 9 am. I ordered a garden bag, it was delivered promptly and the bag was gratefully received by the recipient.
Excellent service and will use again.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

My original order not being delivered by Evri, I contacted New Gardener who looked into this and within a week had sent out a replacement which has now been received. Good Cuustomer service

May 14, 2025
Unprompted review

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