neworleansparking.com Reviews 

I went to your site about a week ago and thought I signed up and booked a parking spot but nothing ever came through. So I called the lot and they said they would check it out and call back and I also called the other back up number and left a message and never got a call back from either. So then I finally called my credit card co and found out the charge never went through so I did the whole thing again and it went through fine with no problems. I don't know what went wrong the first time but I also don't appreciate not getting a return call back after calling 2 separate places. Poor service.

The online site was helpful once you figured out how to use it. The map was great but it took a bit to realize that the descriptions were on the side of the screen, in some random order, not alphabetical. Also, I kept blocking my view of the lot choices when one would pop up a window making it impossible to see the others which were closer to my hotel location. I was trying to determine location as well as cost, as well as ability to use my car during the week. I opted for a closer lot vs one that allowed me to take my car out before the end of my stay.

Not much to say other than i was happy with what I paid for.

This was the right place to park for our cruise, which turned out to be the last one before the ships were taken out of service. We came in the day before the cruise and parked, which was within walking distance to our hotel. On the last day of the cruise, we took the free shuttle back to the garage, which took very little time! Showed my receipt at the exit, and we were on our way. My only, itty bitty complaint is that the garage can be difficult to find the right floor to stop on, due to some awkward elevator placement. BUT that will not prevent us from continuing to use this garage as long as it remains a great value!

I decided to use Cummings Parking because of the location to the Cruise Port. The first time I applied online it did not go through so I had to go through the process a second time which was successful. The price was/is as I think a very fare pricing. Thank you Don M. Louisville, Ms.

Scanner wouldn't read code. Got there at 11pm and no one around to help. Tried getting a refund as we just pulled a ticket and paid full price. No one will respond. Filed for chargeback with credit card.

Biggest mixup ever. We waited in line for over an hour to be screamed at by a man working for your company! Barking out orders to go to a different parking garage, because you had over booked this garage. When we got to new parking garage, there was no one there to tell us where we could or couldn't park, waited forever for a shuttle to the cruise terminal! On our way back, we loaded everything on a shuttle, we were taken to our original parking garage, unloaded everything, loaded it onto another shuttle and taken to the overflow garage. TOTAL WASTE OF TIME AND TOTALLY FRUSTRATING!!!

Waited in traffic almost an hour to get to the garage only to be told that there was no room left to park and was diverted to another garage about 6 blocks away. Needless to say I was a little upset, but they sent a shuttle to take us to the port and everything turned out just fine.

Easy to use. Very helpful when I had questions!

The website has no way of requesting a refund. My cruise was canceled and I did not use this service.

***once I found a phone number I was able to call and leave a message. The company called back promptly and processed our refund

My cruse canceled and now there is no way to cancel my parking spot. I have called they said has to be done in my reservation on line. My recent claims there is an area on there as well to cancel. But i can not find it anywhere. I sent 2 emails with no response.

When we arrived we were told to park on level 8. Driving up all the levels we passed many open spaces. When we got to 8 we couldn’t find a space, poor parking by several taking 2 spaces, the parking spaces look narrower. We ended up back down to level 5 where there was a few open spaces which look wider.
Upon return we waited over an hour for a shuttle bus. One came and dropped others off an the driver announced he wasn’t taking anyone, almost like his shift was done, just wait a little longer another shuttle will be onsite shortly.

Overbooked. Not enough parking. Narrow parking garage. Horrible expedience. And your reply blaming Corona virus is bogus. There aren't any ships in New Orleans under quarantine and delaying passengers. You just overbooked for parking spaces you didn't have. Very poor customer service. Never again and I will post this to social media outlets.

The experience was awful. My credit card was not accepted because the tech people did not accept cards that were approved through 2025. I ended up losing $110.00 because I used my debit card for Howard Garage parking by mistake. I wanted to park at Cummins Parking Lot because they provided a shuttle to the port and back for the cruise. I have parked the Fulton Parking Garage with you many times and never had any trouble. Yes, I am disappointed.

It was a wonderful experience , everything went just as it was supposed to. I recommend them. I will use them in the future.

BEWARE: I returned from my cruise and the parking attendant informed me that me and my family could not take our luggage into the elevator to our vehicle. One person could go into the elevator and get the vehicle, drive down and pick up the rest of our party and luggage. This was NOT easy because of the traffic in the area and was not known before we parked. Also, when I put my ticket into the machine to exit from the parking lot, it indicated that I owed $400.00 even though I prepaid online. One of the parking attendant's came over and asked in I was on a two week cruise. I said no and even if I was, the total would not be close to $400.00. The attendant did correct the mistake and I was on my way. Anyway, be very careful before booking this parking garage and it may be beneficial to pay a little more and park at the cruise terminal if possible. Thanks.

Well it was a little hard to navigate and I think I paid for yesterday by accident. But other than that it was fine

We cruise often and always use the Fulton Street Garage. Great service, convenient and low prices!

A very easy and stress-free process. Highly recommend reserving a spot at the Fulton parking garage for anyone going on a cruise. Will definitely use again!

Easy to use! Just what we needed.