Fast delivery. You can order in smaller amounts which is great for a very small business like me. A bigger postal box size range would be good so I could buy all my boxes there rather than two differe... See more
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Exceptional Service! I requested a Saturday delivery as the stock was urgent and they made it happen. Clear willingness to go above and beyond to build a customer base. As for the products the... See more
Company replied
Very helpful and efficient people. When my order arrived, I realised the packaging bag I order was too big, I immediately messaged them and they offered a refund and helped me to choose the right size... See more
Company replied
This is the 3rd time using Newpack Packaging. Not only is the service and communication 100%, but the products are of good quality and reasonably priced. Definitely recommend this company.
Company replied
Company details
- Packaging Company
- also in
- Office Accessories Wholesaler
- Office Supply Store
- Plastic Bags Wholesaler
- Wholesaler
Written by the company
Welcome to New Packaging; we are one of the UK’s premium packaging product businesses. In an attempt to make a positive impact on the world, we started New Packaging to provide high-quality, affordable and eco-friendly packaging. Every product we make is made from premium quality materials, whether it is a simple packaging box or bubble wrap. Quality is our top priority. Despite their premium quality, each of our packaging products is extremely light, which makes them ideal for use. Our website has been created specifically for the ease of usage of our customers. With our online shop, ordering all of your packaging supplies has never been easier. With us, you will always get what you need when you need it. Our catalogue of products comprises tapes, mailing bags, postal boxes, bubble wraps, pallet wrap etc. WHY CHOOSE NEW PACKAGING ? Quality Packaging Products At New Packaging, each product is crafted from premium quality materials designed and assembled to meet customers' specifications. Competitive Prices Our main goal is customer satisfaction, & thus we offer high-quality products at competitive prices. Eco-Friendly & Sustainable Options We offer eco-friendly products to customers to achieve sustainable practices across their businesses. We work for customer service and support When it comes to customer assistance, we have the most experienced team working to address any question you may have at New Packaging. Our team of staff are always here to help you whenever you need them. They are always very eager to assist you in figuring out your packaging needs and providing you with the best after-sales support possible.
Contact info
United Kingdom
- newpackaging.co.uk
4.8
Excellent
142 reviews
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Reply from Newpack packaging UK LTD
Thanks you for review and we glad you really liked our Clear bags. Your review much appreciated! Have a good day!
Never received the parcel
April 3, 2023
Reply from Newpack packaging UK LTD
Hi Elisha, I believe, its little too early. we have dispatched parcel on 5th April since we have received your order on 4th after 4pm and its 3-5 working days delivery method. Due to Easter holiday, 13th Apr will be the lasted day to receive order. So Please allow up to 5 working days. We sure, you will be received by then. if not, please contact us we are happy to look into it.
Beating the competition
Been using them for a while, they are currently providing the cheapest rates in the market.
March 22, 2023
Reply from Newpack packaging UK LTD
Thank you for being our regular client and your review. We glad you liked our products and our services. Looking forward to see more orders from you soon. Your review much appreciated!
Reply from Newpack packaging UK LTD
Thanks you for review and we glad you really liked our Grey mailing bags and our quick delivery service. Your review much appreciated!
Never received parcel
Never received parcel, yodel say delivered to safe place, no safe place given. First purchase from newpack no good will or customer care offered or given. Will not use again. In the end PayPal paid up. Service not good. Yodel commented left in safe place as instructed, no one instructed them to do so. And basically newpackaging just said that's it. It would have been 50% better if a goodwill of half the order was dispatched at least.
March 13, 2023
Reply from Newpack packaging UK LTD
Apologies for this incident. But, We glad that none of us loose any money as PayPal believe as seller we have done our part i.e. parcel has been dispatched and delivered. You know that, We have raised case for you to Yodel instantly, done follow ups and replied you with the proof of delivery. It's really unfortunate that parcel has been stolen after delivery. We always instruct Yodel to not encourage 'Safe Place' delivery practice. But I am sure you may agree with us that we don't have any direct control over Yodel drivers. Once it's dispatched, It's entirely up to delivery person. Hope you understand we have helped you as much as possible at seller level.
Friendly service when I first contacted…
Friendly service when I first contacted Newpack Packaging very efficient. Sent email confirmation of my order and details of when items would arrive.
Very happy and will use them again. 5 star service,
Thank You
March 9, 2023
Reply from Newpack packaging UK LTD
Thanks you for review and we glad you really liked our products and our quick delivery service. Your review much appreciated!
Reply from Newpack packaging UK LTD
Thanks you for review and we glad you really liked our Pink mailing bags and our quick delivery service. Your review much appreciated!
Perfect service from start to finish
Perfect service from start to finish. Thank you
February 24, 2023
Reply from Newpack packaging UK LTD
Again, Thanks you for review and e glad you really liked our boxes quality and our quick delivery service. Your review much appreciated!
Reply from Newpack packaging UK LTD
Thanks you for review and e glad you really liked our mailing bags quality and our quick delivery service. Your review much appreciated!
Reply from Newpack packaging UK LTD
We glad you liked our service. Your order is much appreciated. Thanks you for your kind words. See you again! Have a great day!
Reply from Newpack packaging UK LTD
We glad you liked our quick delivery service. Your order is much appreciated. Thanks you for your kind words. Have a great day!
Fast delivery
January 19, 2023
Reply from Newpack packaging UK LTD
We glad you liked our quick delivery service. Your order is much appreciated. Thanks you for your kind words. Have a great day!
Good Product, shocking Yodel Delivery
Product good but delivery shocking. Yodel left at my front door and I live on a busy road so anyone could have picked it up. I had requested to be delivered to a neighbour but this was not done.
January 27, 2023
Reply from Newpack packaging UK LTD
Hi Karen, we apologize on behalf of courier company. We always gives instructions to delivery people but it's entirely up to deliver person to follow it or not. I hope you agreed on that. We always try to be more vigilant. But we glad you liked your products. Thanks you and have a great day!
Lovely customer based company
Lovely customer based company, placed the order and received it 2 days later. I was actually called the next morning as well.
Good prices, friendly and fast delivery would highly recommend.
January 24, 2023
Unprompted review
Reply from Newpack packaging UK LTD
Hi Lisa, Thanks you so much for your feedback, its much appreciated! We glad you like our Mixed Sizes Grey Pink Blue Mailing Bags (50Pc) and our speedy delivery service. Have a great day!
excellent service and products
excellent service and products. would definitely use them again
January 20, 2023
Reply from Newpack packaging UK LTD
We glad that you really liked our poly bags and our service. Thank you so much for your Feedback. Really appreciated!
Excellent Customer Service
Excellent Customer Service. Good quality products arriving within the specified timeframes.
January 5, 2023
Reply from Newpack packaging UK LTD
Thank you for your feedback. we glad that you liked Products, services and our speedy delivery service. Your review much appreciated!
accidently lost my order and forgot…
accidently lost my order and forgot being delivered, they were great with me and supportive and helpful throughout it all although ended up being my mistake 🤣 my thanks to all the support team they even called me to try help me out the woman at the end of the phone was lovely and very helpful, overall incredible customer support team - also I love the packadging thanks very much
January 17, 2023
Unprompted review
Reply from Newpack packaging UK LTD
We are always happy to help our customers. we glad that we manage to locate order and you are really happy with our quality pink mailing bags. Thank you for your feedback. Your review much appreciated!
Really happy with the price
Really happy with the price, the items that can be recycled and the quickness of delivery. I rate this company as excellent.
January 17, 2023
Reply from Newpack packaging UK LTD
Hi Kelly, Thank you for your feedback. we glad that you liked our Mixed Sizes Grey Pink Blue Mailing Bags (50Pc) and our speedy delivery service. Your review much appreciated!
Reply from Newpack packaging UK LTD
We glad that you really liked our Postal Boxes and our team. Thank you so much for your Feedback. Really appreciated! Wishing you and your family wonderful New Year.
Amazing experience
Amazing experience. Got exactly what I ordered very high quality and good delivery times highly recommend
December 31, 2022
Reply from Newpack packaging UK LTD
We glad that you really liked our poly bags and our service. Thank you so much for your Feedback. Really appreciated! Wishing you and your family wonderful New Year.
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