I like shopping at Newpharma because the prices are lower than at other stores, I can always find all the products I need, the website is easy and intuitive to use, and delivery is not only very fast... See more
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I always order a lot of health products and household supplies from Newpharma and I’m very satisfied with the experience every time. I appreciate that there are many different things you may need, eve... See more
I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast de... See more
One item was missing in my package. I have informed the customer service and was assured via email to receive the money for the missing item back within 5 working days. However, I didn't receive any... See more
Company replied
Company details
- Pharmacy
- Cosmetics Store
- First Aid Station
- Fitness and Nutrition Service
- Skin Care Clinic
- Wellness Center
Information provided by various external sources
Op zoek naar cosmetica, voedingssupplementen of geneesmiddelen (zonder voorschrift) aan een voordelige prijs én met kwaliteitsgarantie? Dan is Newpharma de uitgelezen plek om de zoektocht te starten. Ruim 30.000 producten van 750 bekende merken staan er tot uw beschikking.
Contact info
4.3
Excellent
3K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Greate Service
March 30, 2021
Unprompted review
Quick efficient and on time
Quick efficient and on time. No problem about information on the website. What I saw is what I received.
Excellent service.
March 23, 2021
Unprompted review
A good store
I have ordered cosmetics and vitamins from Newpharma mininum 4 times and it always arrived in 2-3 days in good shape. I am very happy with them!
March 10, 2021
Unprompted review
Post NL did not deliver my package
March 9, 2021
Unprompted review
fast delivery
February 25, 2021
Unprompted review
The best pharmacy and customer service…
The best pharmacy and customer service online.
I highly highly highly recommend and would definitely refer you to my network.
February 24, 2021
Unprompted review
A nice products and qulity plus the…
A nice products and qulity plus the prise is in the meduim range and the sending mathode are great and hounst ( it was a good experince dealing with them)
February 16, 2021
Unprompted review
All these reviews are fake
All these reviews are fake, even when you click on an Url on their site, it goes to a 'one time page' (it has no further Urls.)
Try it for yourself!
February 7, 2021
Unprompted review
Fast delivery
February 1, 2021
Unprompted review
Wrong product sent!!!
Wrong product sent! A different Clarins face wash!!!
January 30, 2021
Unprompted review
Smooth delivery
Smooth delivery, good communication, always good prices.
January 28, 2021
Unprompted review
Thank you for good and fast service
Thank you for good and fast service. The purchase had been good. I am very glad to cooperate with you.
January 21, 2021
Unprompted review
An Excellent Customer Service
An excellent customer service, transparent website, fast and reliable delivery with an amazing track-and-trace system.
January 21, 2021
Unprompted review
Top seller Quick delivery
Top seller Quick delivery
Very easy to use site with attractive prices
January 12, 2021
Unprompted review
2 of 2 products are wrong
I ordered 2 'very light color' sunscreens from the same brand from the site. Both came wrong. If you cannot do this job, do not accept any orders.
January 8, 2021
Unprompted review
The order takes too long to be…
The order takes too long to be delivered and Newpharma does not take the responsibility to contact the transport/delivery company (this has happened even before Covid). They just answer the parcel has been sent to the delivery company! In the meantime they received the payment of the order. NO responsibility taken towards the client.
January 8, 2021
Unprompted review
Poor return handle
Ordered in regular bases from the website but last time the website added products to my shopping bag that i didn't select. They were suggestions based on previous search selection. Those products were delivered, i had to return them and pay for the cost. Then Newpharma said they can't check if the received them and don't want to refund my money. I find from them a very unprofessional way of handling the situation. Specially with a loyal customer. Never will buy on this website again.
November 26, 2020
Unprompted review
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