New Phase Blends Reviews 68

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

they never answer their phones I placed an order they took my $70 but I never received the merchandise I won’t be using them ever

Rated 5 out of 5 stars

New Phase Blends provides exceptional products I trust that actually work. I like the subscription service model, but the best part is the customer service. The one time there was an issue with my ord... See more

Rated 5 out of 5 stars

I think it's awesome how the owner of the company Dale has answered the phone when I have called and he has been very knowledgeable and helpful in ordering. He seems to genuinely care about his custo... See more

Rated 5 out of 5 stars

I have purchased from your company before and was very satisfied with the product. My husband wanted to buy CBD cream from an unreputable and unknown source and I told him I knew of an honest and rep... See more

Company replied

Company details

  1. Cannabis store
  2. Vitamin and Supplements Store

About New Phase Blends

Written by the company

About New Phase Blends

New Phase Blends is a veteran-owned and operated online CBD company headquartered in West Palm Beach, Florida. We specialize in creating pure CBD oil, supplements, and topicals formulated to help improve your quality of life.

Vision

In 2014, our founder and CEO Dale suffered a serious spinal cord injury while serving on active duty in the US Army. After multiple surgeries and a completely fused cervical spine, he developed the passion to discover natural and holistic alternative remedies to some of the harshest medications on the market.

It’s this same passion for health and wellness that gave birth to New Phase Blends. Our vision is to make CBD oils, supplements, and topicals more accessible to Americans — giving them the same benefits that have put Dale himself on the path to recovery and a better quality of life.

Mission

At New Phase Blends, we are committed to creating helpful products that address all kinds of common ailments. We continually strive to develop unique formulations that combine the health benefits of pure CBD extracts with active botanicals whose properties work synergistically with CBD.

The result is what you will find in our range of CBD oils, balms, creams, and supplements — holistic products backed by years of research and rigorous testing.

"It is my intent to offer an effective product line to people who are suffering through some of life's toughest challenges. My number one priority is offering nothing but the best hemp-based products to others so they can feel the same level of relief I've been able to."

- Dale

Contact info

3.9

Great

TrustScore 4 out of 5

68 reviews

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Rated 5 out of 5 stars

I received the 45mg gummies today and…

I received the 45mg gummies today and tried one and
I have chronic lower back pain and after 2 hours of taking the new phase blend Cbd gummie, my back
pain greatly lessened to the point where I could go to the store. The gummies arrived ahead of schedule, thanks for a great product, Steve

February 15, 2023
Rated 5 out of 5 stars

I think it's awesome how the owner of…

I think it's awesome how the owner of the company Dale has answered the phone when I have called and he has been very knowledgeable and helpful in ordering. He seems to genuinely care about his customers. There customer service is awesome and very quick and efficient. Ther New Phase Blend Company also has great quality products. I love their products. They take my pain levels almost away.

February 7, 2023
Rated 5 out of 5 stars

Good Product and Price

I was already taking a high quality CBD, but decided to try this brand because it cost a bit less and had good reviews. I actually felt an improvement after the switch! Also, great customer service

February 7, 2023
Rated 5 out of 5 stars

Great products…

New Phase Blends has been very easy to work with and helped me correct an error I made with an order. Their products have worked effectively and have been easy to use. I highly recommend this company.

November 1, 2022
Rated 5 out of 5 stars

By far best CBD I’ve ever used

By far best CBD I’ve ever used. I’ve used probably over 15 different brands since I’ve started taking CBD, and this is the only kind I will buy from here on out.

September 14, 2022
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Reply from New Phase Blends

Thanks for your review! Glad you enjoy your purchases!

Rated 1 out of 5 stars

The last order I received was horrible

The last order I received was horrible. It taste like tobacco. I don't smoke and haven't for a long time but I remember that taste. I called the number on your site on 9-23-2022 and talked to a man, I don't remember his name. He said he would send me a new bottle with a return label so I could return the bottle of pills I had, it never showed up. I was more than willing to send him what I had left, I had only taken 2 or 3 out of the bottle, they were horrible. I have purchased these pills before in the past and have never had a problem. I'm not sure why he didn't believe me and why he didn't keep his word and send out a new bottle. I won't order again.

September 23, 2022
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Reply from New Phase Blends

User attempted to eat the soft gel pills, and didn't like the flavor. We highly recommend NOT eating the soft gel pills raw - they will not taste good. Please stick with gummies or CBD oil should you wish to taste the CBD product. Pills are not made for eating.

User was offered a free exchange, but we never received her original order back. We are more than accommodating when it comes to refunds and exchanges, but you must send back what you don't use.

Rated 5 out of 5 stars

Quick service

Quick service, prompt shipping. So far (after 1 dose) the product works as claimed. Takes the edge off of my arthritis and other age-related pain.

April 23, 2022

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