I made a order ,they didnt sent my order. after i called them .they asked for a copy of money transfer from the bank. i had sent them ,they eat my money and sent nothing and not answered my call or... See more
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I have waited years to own a pair of New Rock boots. Having done some research I settled here. I'm extremely pleased that I did. I asked a question before I made a purchase with regards to size as I d... See more
Company replied
Very fast delivery and product all as described: Boots "run in" by walking around London the next day, very comfortable right from the start. Getting used to having 2KG on each foot!
Company replied
awful boots they are uncomfortable, i had the biggest blisters imaginable when i first wore them and if its raining they just soak up the water, i do not recommend them at all
Company replied
Company details
Information provided by various external sources
We've got a passion for alternative footwear, and strive to bring you the biggest selection of New Rock boots and shoes at the best prices with excellent customer service. We aim to provide for you the best and widest range of exceptional footwear from New Rock that you’ll ever find from a UK based website. We are equally passionate that our customers are treated to good old fashioned customer service. Your order is as individual as you are, our shipping, post and packaging are free of charge, we are on hand to answer your questions and here to look after you from your very first glimpse of the boots of your dreams, to you getting your feet in them! Many of the most exciting styles are made to order so it takes time to craft your desired footwear. We will pull out every stop to make sure you get top class treatment, and if something slips and you’re not 100% happy then we’ll be straight on hand to put it right too. Www.newrockbootsuk.com is run by Kate's Clothing Ltd so you know you'll get the same unrivalled service (although not quite the same lightning speed as your boots have to be made and then sent all the way over from Spain first!).
Contact info
Unit M26 Hastingwood Ind Park, B24 9QR, Birmingham, United Kingdom
- 01216631944
- queries@newrockbootsuk.com
- newrockbootsuk.com
1.8
Poor
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Thieves and liares
I made a order ,they didnt sent my order.
after i called them .they asked for a copy of money transfer from the bank. i had sent them ,they eat my money and sent nothing and not answered my call or email.
please stay away from this liares and thieves.
December 20, 2020
Unprompted review
Awesome boots and service!
October 12, 2017
Unprompted review
Reply from Newrockbootsuk
Thanks for the review Nevin! :)
Fantastic
Great to shop with a genuine new Rock boot shop. Lead times were accurate and the staff were really helpful when I rang and gave me all the info I needed, great advice on sizes. The boots were perfect when they arrived. I was delighted.... had some bad experiences shopping online in the past but these guys were ace! Would definitely shop again.
December 1, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the lovely review, we're so glad you're so happy!
Really impressed!
My new boots turned up in no time at all and I was really impressed with the service :)
Really happy, will be using these guys again. Definitely recommended!
Thanks very much
December 1, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the lovely review! We're really glad you're so pleased!
Second Newrock boots purchase #2
This is the second time I have ordered a pair of NewRock boots for my girlfriend and both times the service I received has been fantastic. Would use again without question.
October 26, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks so much for the excellent review, we're glad we could be of service.
My New Rocks are 20 years old an still Rockin!!!!
Bought my New Rocks from Trafford Center Manchester uk. 20 years ago. Was told when I got them I would never wear them out. An Ive not. I have worn them for Festivals Concerts an Rock Nights all around the North West of England. I am looking for some new ones now. I also got some 2 years ago for my Younger brother. An Guess what HE LOVES THEM TO!!!!. :)
August 19, 2016
Unprompted review
Great boots, great service
August 16, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the great review, we're so glad you're pleased.
New Rocks rock!
I ordered some custom made boots for my wedding and they were made on time, and perfect to my order. No quibbles and I love the boots they made me. I will never sell them.
August 16, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for such a lovely review. We're so glad you're happy and that you got to wear such unique footwear for your wedding!
Great boots!
Ordered some New rocks for my daughter. Very pleased with the boots so far. Just lose one star because they took so long to arrive, 25 days, not the 5 to 7 working days quoted when ordered. Something to keep in mind when ordering.
August 14, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the lovely review, we're really glad you're pleased with the boots. Sorry they took so long. Many styles or sizes are made to order and things occasionally get delayed in transit from Spain, so it is good advice to keep this in mind when ordering. We do have an urgent order section which contains only items we have in stock in the UK, ready to dispatch immediately, for those in a hurry. We also do our best to keep customers informed of lead times (on the items descriptions) and any unforeseen delays and you can always give us a call on 0121 3202974 for an update.
Highly recommend
Good communication and pleasure to do business with. My shoes are wonderful.
August 14, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the lovely review, we're so glad you're happy!
Perfect unique goth boots!!
My flower styled engraved leather Rocks are amazing!! They were a considered purchase but I love my Rocks. Comfy and very unique. They draw attention all the time 😄😄🤘
August 13, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the great review. We're so glad you're happy with your boots!
Reply from Newrockbootsuk
Thanks for the lovely review. We're glad you're pleased with your boots!
Very very pleased
I have waited years to own a pair of New Rock boots. Having done some research I settled here. I'm extremely pleased that I did. I asked a question before I made a purchase with regards to size as I didn't want to make a mistake they were very prompt and friendly. When I made my purchase I checked my order but couldn't find it listed (my error) they were polite, friendly & helped my track my order. The boots were perfect when they arrived (within allotted delivery time) I am thrilled with my boots and the service. I will recommend them to anyone.
August 12, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the stellar review! We're so glad you're happy!
Amazing shoes!
Bought these as a gift for my boyfriend and they're still in amazing condition considering he's had them for almost two years! (And he's been to numerous festivals and gigs in them) - only haven't given them 5 stars because delivery took a while as they didn't have the materials to make the boots - which is totally understandable, except that they failed to tell me this until I emailed them wondering where they were.
August 12, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for your nice review, we're really glad you're pleased with the boots. Sorry the service fell short of a five star one, your feedback will help us to improve so we can get it right in future:-)
rubbish
awful boots they are uncomfortable, i had the biggest blisters imaginable when i first wore them and if its raining they just soak up the water, i do not recommend them at all
August 12, 2016
Unprompted review
Reply from Newrockbootsuk
Oh dear. Sorry you've had a bad experience with your boots. Please get in touch with your details and which boots you ordered and we'll see if we can do anything to help.
Reply from Newrockbootsuk
Thanks for the lovely review! We're so glad you're pleased.
Arrived early, fit very well.
Very fast delivery and product all as described: Boots "run in" by walking around London the next day, very comfortable right from the start. Getting used to having 2KG on each foot!
August 12, 2016
Unprompted review
Reply from Newrockbootsuk
Lol. Glad you're happy with them. :-)
Quality
Great products at great prices, excellent service defo recommend this site
August 12, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the lovely review. we're glad you're happy!
Reply from Newrockbootsuk
Yay! Glad you're pleased :-)
Excellent boots
Good quality boots, will last many years. very comfortable too.
August 12, 2016
Unprompted review
Reply from Newrockbootsuk
Thanks for the lovely review!
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