warning to all. DO NOT TRUST NEWTON!!! they can claim any crypto as fraudulent and try and steal your funds (btc deposit was confirmed to the wallet given by them) without explanation even if the fu... See more
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See what reviewers are saying
i wasn't getting any response until Dishan tooknthebtime to replay to me, Even providing all the information and like i needed to access my account. WoW, Dishan deserves recognition from his employ... See more
Company replied
Quickly responded to my issue and gave very clear and specific expectations for when I would get a response and how the entire process would work. Helped me feel like I mattered to them and that they... See more
Company replied
I really like this platform and its ease of use to fund, withdraw and make purchases. I recently had a verification issue, and Dishan was a huge help in getting me sorted quickly. I really appre... See more
Company details
Written by the company
Crypto trading for Canadians, at some of Canada's best prices 🇨🇦 BTC, ETH, ADA, DOGE, SOL, ALGO, HBAR, AVAX and more.
Contact info
Toronto, Canada
- support@newton.co
- newton.co
You should know
4.2
Great
1K reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive experience
Newton customer service team made a very good and absolutely understood explanations, it was very easy to follow directions. I really enjoyed to fix my login issue with Newton customer service team!
September 11, 2025
Unprompted review
Reply from Newton
Hi Inga, thank you for your kind review. We're so glad to hear about your experience with our support staff! We pride ourselves on our excellent support team, and we'll be sure to pass this feedback on to them. :)
Dishan 5 stars
Dishan, Newton’s customer success rep helped me with resetting my MFA (Multi-Factor Authentication method)to regain access to my account. Dishan provided me clear instructions to do so with a nice and kind manner to follow.
Thank you Dishan and Newton.
September 8, 2025
Unprompted review
Reply from Newton
Hi Nathan, thank you for your kind review. We're so glad to hear about your experience with our support staff! We pride ourselves on our excellent support team, and we'll be sure to pass this feedback on to them. :)
got me exactly what I needed
got me exactly what I needed very quickly and efficiently, not to mention randy was wonderfully kind, understanding and respectful of my unpleasant situation.
September 11, 2025
Unprompted review
Reply from Newton
Hi there, thank you so much for your 5-star review! We're glad to have you on the platform. :)
Quick Account Recovery
I recently got a new phone and lost access to my authenticator app, preventing MFA login to Newton. I reached out for help and Dishan helped guide me through the process to get access to my account again, all within the timespan of a single workday. Thanks, Dishan!
September 9, 2025
Unprompted review
Reply from Newton
Hi Ryan, thank you so much for your 5-star review. We're so glad to hear that Dishan was able to provide you with an excellent customer support experience and we will be passing your kind words on to the team! :)
Newton is A JOKE
I thought a Canadian Company would be good and trustworthy? How wrong was I?
As i don't have a lot of Crypto Experience, They have decided to close and deactivate my account?
Horrible Company, Would not recommend to anybody.
September 10, 2025
Unprompted review
Reply from Newton
Hi Steve, thank you for your review. We are sorry to hear that you were not satisfied with your experience. We have investigated further, and it appears that the team has since reached out and resolved your support inquiry. If you wish to read more about our policies and how Newton operates, you can read our complete terms of use here: newton.co/terms-of-use. If you have any further questions, please email us at support@newton.co.
Randy was extremely helpful
Randy was extremely helpful in guiding me through the process of withdrawing money. He explained everything clearly and made the experience stress-free.
September 9, 2025
Unprompted review
Reply from Newton
Hi Sam, thank you for your kind review. We're so glad to hear about your experience with our support staff! We pride ourselves on our excellent support team, and we'll be sure to pass this feedback on to them. :)
The BEST team
Once I explained the problem it was solved in two minutes
September 9, 2025
Unprompted review
Reply from Newton
Hi Dominic, thank you so much for your 5-star review! We're glad to hear that—we'll be sure to pass your kind review on to the team! :)
Give them your problem and they will help you as best they can.
The customer service was fast to reply and immediately gave me a solution. Great experience.
September 6, 2025
Unprompted review
Reply from Newton
Hi Owen, thank you so much for your 5-star review! We're glad to hear that—we'll be sure to pass your kind review on to the team! :)
Dealing with a rep through email really…
Dealing with a rep through email really sped the process up. He knew exactly what i was missing.
September 3, 2025
Unprompted review
Reply from Newton
Hi Eureka, thank you for your kind review. We're so glad to hear about your experience with our support staff! We pride ourselves on our excellent support team, and we'll be sure to pass this feedback on to them. :)
The company replied fast and gave…
The company replied fast and gave responses in detail that helped me.
August 30, 2025
Unprompted review
Reply from Newton
Hi Armaan, thank you so much for your 5-star review! We're glad to hear that—we'll be sure to pass your kind review on to the team! :)
I was locked out of my account
I was locked out of my account. I contacted the support team and got help. They walk me through the steps to fix the problem. I had the good fortune to communicate with Jass. I am very grateful I am able to log back in and continue to trade. Thank you very much.
August 27, 2025
Unprompted review
Reply from Newton
Hi Raj, thank you so much for your 5-star review. We're so glad to hear that Jass was able to provide you with an excellent customer support experience and we will be passing your kind words on to the team! :)
Reply from Newton
Hi Chiagozie, thank you so much for your 5-star review! We're glad to have you on the platform. :)
Detailed Response
My question/issue was responded to with a detailed and informed response. I also appreciated the quick response!
August 28, 2025
Unprompted review
Reply from Newton
Hi Colleen, thank you so much for your 5-star review! We're glad to hear that—we'll be sure to pass your kind review on to the team! :)
Great customer service
I was able to get my issue resolved promptly. Thanks to Dishan the customer service representative to served me.
August 24, 2025
Unprompted review
Reply from Newton
Hi Viren, thank you for your kind review. We're so glad to hear about your experience with our support staff! We pride ourselves on our excellent support team, and we'll be sure to pass this feedback on to them. :)
Prompt and easy to follow instructions
Prompt and easy to follow, back and forth instructions, to get my account active again.
August 20, 2025
Unprompted review
Reply from Newton
Hi Dolu, thank you so much for your 5-star review! We're glad to have you on the platform. :)
Reply from Newton
Hi Rose, thank you so much for your 5-star review! We're glad to hear that—we'll be sure to pass your kind review on to the team! :)
Attention for Dishan…
i wasn't getting any response until Dishan tooknthebtime to replay to me, Even providing all the information and like i needed to access my account.
WoW, Dishan deserves recognition from his employer because he webt above and beyond my expectations. That's what you call an excellent employée.
Thanks again, Dishan, ans keep yo the good work.
Nancy
August 15, 2025
Unprompted review
Reply from Newton
Hi Nany, thank you so much for your 5-star review. We're so glad to hear that Dishan was able to provide you with an excellent customer support experience, and we will be passing your kind words on to the team! :)
I accidentally transferred a non…
I accidentally transferred a non supported token to my Newton account. I figured the funds were permanently gone but the Newton team was able to restore my funds within a few days. Thank you very much Newton!
August 19, 2025
Unprompted review
Reply from Newton
Hi Luke, thank you so much for your 5-star review! We're glad to hear that—we'll be sure to pass your kind review on to the team! :)
I had a amazing experience with Saif…
I had a amazing experience with Saif from NEWTON he managed to painlessly recover crypto sent with out destination tag . I was very impressed aswell as super pleased to get my lost crypto deposit returned to me in a few days . Thank you NEWTON Saif made my day ! Warm Regards Disco Daddo
August 17, 2025
Unprompted review
Reply from Newton
Hi Disco Daddo, thank you so much for your 5-star review. We're so glad to hear that Saif was able to provide you with an excellent customer support experience and we will be passing your kind words on to the team! :)
Good Customer Service (Jass Samra)
August 15, 2025
Unprompted review
Reply from Newton
Hi Soufiane, thank you so much for your 5-star review! If you ever have any feedback or suggestions, please email support@newton.co because we'd love to hear them. Thank you! :)
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