New Valley Tandoori Reviews 13

TrustScore 3.5 out of 5

3.6

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Company details

  1. Modern Indian restaurant

Written by the company

"Welcome to New Valley Tandoori. The best local Indian Takeaway around. Where Flavour meets Passion. Don't believe us? Check out our reviews on Just Eat. It'll blow your socks away. But be careful 😜 you're likely to become very hungry and place an order 😉"


Contact info

3.6

Average

TrustScore 3.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Banging food

Ordered loads of times now the food is banging. Quality of meat is amazing and sends us extras too. And fast delivery ordering again tonight

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

The first meal we had there was up…

The first meal we had there was up there with the best,however they’ve gone down hill every time I’ve ordered. The last meal was absolutely disgusting,the onion bhaji wasn’t crispy it was soggy,the chicken in the curry was very chewy and definitely wasn’t fresh,infact bodering on not fit for human consumption and floating in grease and oil.I phoned the manager and all he said was it happen again. I should have taken the meal to the food hygiene department of the local authority. It was that bad.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing 👌

Had food from here tonight and it was one of the best meals I’ve had in a long time. Thank you ☺️ was given a few free dishes too, so kind. The food was fresh and so tasty. Very friendly service. I will definitely be back again 👌

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Delicious 😋

Tried this Indian for the first time tonight, very happy chicken cooked perfectly, very tasty food 5* from us we all cleared our plates Thank you 🙂

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Ridiculously rude to customers and food always late

Very rude on the phone when trying to place an order- said he'd call back.... But didn't even take a phone number.

Called back and placed an order and agreed collection 45 minutes. Also made him aware we had a 40% off code which the take away themselves advertised.

When my husband collected, not only did he have to wait a further 30 minutes... But they point blank refused to honour their own promotion of 40% discount. The way they interact with customers is absolutely appalling,and will definitely not order from here again!!!

December 2, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!! 2 hour delivery times are the norm.
Food is stone cold, greasy and when you complain its always 'the delivery driver's car has broken down.
He spoke to my wife like something he'd trodden in when she phoned to complain.
Their claim of providing quality food is complete rubbish. Its didinctly sub-standard. All they want to do is blame local people for being poor delivery drivers if u read their reviews.
Avoid at all costs and order from The Maharajah in Pentre if you want decent Indian food.

August 20, 2023
Unprompted review
Rated 3 out of 5 stars

Had meal 22/4 or 29/4… chicken dansak…

Had meal 22/4 or 29/4… chicken dansak excellent along with rice and naans we had. My wife’s chicken bhuna was awful. Lacked taste, colour wasn’t right and very oily. Complete contrast to the excellent dansak. My first thoughts was a trainee/new chef maybe had cooked the bhuna? Such a pity☹️

April 21, 2023
New Valley Tandoori logo

Reply from New Valley Tandoori

Thank you for the very fair review. Reviews like this I find very odd because when I ask customers about the food in person they all say I'm the best in the area. I'm really sorry that the food didn't got the standard you deserve. Please ring the store and tell them Raihaan is aware of this situation. They'll fix any issues you have. Reviews like this make us a better takeaway so thank you

Rated 5 out of 5 stars

Authentic freshly cooked food

Authentic freshly cooked food, great flavour, reasonably priced, cooked on time for pickup.

April 24, 2023
New Valley Tandoori logo

Reply from New Valley Tandoori

Thank you Steve. Yes I remember you. I woke you up whilst you fell asleep on my comfy couch. Thank you for ordering with me it was pleasure talking to you the other day. You're a kind man.

Rated 5 out of 5 stars

Fab Meal again

Fab Meal again, didn't wait too long for delivery.
Never disappoint, thanks again

April 16, 2023
New Valley Tandoori logo

Reply from New Valley Tandoori

Thank you Julia. This means alot to me and the staff who really do care about giving brilliant customers like you the best experience

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