Delivered what was advertised. I haven’t had it confirmed/ tested by another jeweler, but it looks great. It was the perfect 40th birthday gift for my best friend. Worth every penny.
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See what reviewers are saying
Surface product looks great but the quality of the backs of the earring may as well be aluminum foil. Both were destroyed when removing earrings from packaging. Replacing the back required purchasin... See more
I recently purchased a men’s 4 carat white gold roman ring. It was even more beautiful than I expected when it arrived! A very nice quality piece of jewelry and good value. I’ve gotten many complim... See more
I’ve always had a grail jewelry desire — a large green diamond. In the world of mined diamonds, affording one is out of reach. Buying a lab-created stone gave me the ability to finally get one. Not... See more
Company replied
Company details
- Wedding Service
- Association or Organization
- Jeweler
- Jewelry Designer
- Jewellery Manufacturer
- Jewelry Store
Written by the company
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
Contact info
4.7
Excellent
565 reviews
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Customer service was very helpful
February 6, 2024
Reply from New World Diamonds
Glad to hear a good report on our customer service. Thank you for letting us know!!!
Amazing customer service
Amazing customer service. The diamonds are stunning and I get regularly get compliments. Thank you!
January 15, 2024
Reply from New World Diamonds
We love reading reports like this. Thank you for sharing!!!
Reply from New World Diamonds
We try our best to serve and make the process a great experience for our customers! Thank you for sharing your experience with us!!!
MEN'S GENE RING 3CT. - WOW
WOW - What a ring!! Excellent communication from New World Diamonds. Ring was made to order and delivered to Australia on time as promised. FED EX International was excellent and kept me up to date at all times. Highly recommended ring and company.
January 10, 2024
Reply from New World Diamonds
We are so glad you love your ring and experience! International shipping is can be challenging at times but it's worth this type of outcome. Thank you for sharing your experience and so glad everything worked out perfectly!!!!
Excellent customer service
January 9, 2024
Reply from New World Diamonds
We try hard to reach for excellence in service, glad to hear we hit the mark. Thank you for your time and sharing your experience!
Bought an engagement ring and I had my…
Bought an engagement ring and I had my reservations about buying a diamond ring online but I was blown away when I saw it.
December 21, 2023
Reply from New World Diamonds
We love hearing this. Thank you for letting us know!
Nice jewelry shipped quickly before it…
Nice jewelry shipped quickly before it was due
December 19, 2023
Reply from New World Diamonds
We do our best to get the orders out and we're glad to hear it was better than expected. Thank you!!!
Reply from New World Diamonds
We do our best to get the orders out and we're glad to hear it was better than expected. Thank you!!!
Stunningly Elegant
Stunningly Elegant
Buying jewelry is not only time consuming but can be a taxing & lengthy process. I came across NWD on a series of searches on google. I knew I wanted a statement piece knowing it is sourced clean of its origin.
I inquired through several companies and none of them took the time to go over in detail to describe their creation process, designs down to helping me narrow down my decisions. I called/emailed on several occasions with NWD agents. Not one time did NWD agents force sell anything.
NWD wanted clients to be confident with their purchases and they meant it.
NWD is a genuinely honest company. I have seen stores that carry and price simulants as “lab diamonds”. I took a leap of faith with NWD to order a pair of diamond earrings. The earrings arrived and they are well made. The springs have good resistance, the claps hold down tight. Most importantly the stones capture and reflect light elegantly. They are stunningly statement earrings.
October 9, 2023
Thank you, Anji!
I had a custom eternity ring made for my 40th birthday and worked closely with Anji on the order/process. Anji was absolutely fantastic and I couldn’t be happier with the ring. It’s exceeded every expectation. Only problem is now I want to order more jewelry. ;-)
October 13, 2023
Reply from New World Diamonds
Happy Birthday!!! We are so glad to hear you are happy with your ring and Anji our customer service agent. We'll let her know :)
This is my second purchase from NWD
This is my second purchase from NWD. The rings are GORGEOUS. The diamonds are exactly as described. The settings are exactly as pictured and well constructed. They were well-packaged for shipping. I have no complaints. Very pleased.
October 13, 2023
Reply from New World Diamonds
Thank you for being a returning customer, that is a great compliment! We are very happy to hear you love your items. We look forward to serving you again.
Make the impossible possible.
I’ve always had a grail jewelry desire — a large green diamond. In the world of mined diamonds, affording one is out of reach. Buying a lab-created stone gave me the ability to finally get one. Not only that, but the 2.21 ct oval gem I found at New World Diamond was a blue-green one, as opposed to the yellow/brown green varieties found most often. With a beautiful brilliant cut, it sparkles and sparkles. Furthermore, the setting is elegant and, overall, I couldn’t be happier.
October 9, 2023
Reply from New World Diamonds
We're so glad to hear you are happy with purchase and it fulfilled a longtime desired piece. Thank you for trusting us! We look forward to serving you again.
quality and shine but not the size…
Nice quality and shine but not the size I expected from other studs I’ve purchased. I understand diamonds can very by cut and all but I highly recommend you put MM size in description.
August 17, 2023
New World Diamonds is the place to buy beautiful diamonds
The wonderful service that I received from the customer service representatives, the quality of the merchandise, my husband loves his ring, and the fast delivery of the ring.
August 7, 2023
Great customer service
Great customer service. I had a special request and they handled it quickly and perfectly!
August 7, 2023
I love the ring I order the lab grown…
I love the ring I order the lab grown diamonds are beautiful and sparkly!’
July 28, 2023
Reply from New World Diamonds
Hi. thank you for taking the time to review us and we're very happy to read you loved our customer service and turnaround times.
Beautiful heart-shaped diamond ring
The selection and ordering process was fairly straight-forward and the customer service was friendly. I had one shipping glitch which was due to a delay by FedEx.
July 11, 2023
Reply from New World Diamonds
Thank you for sharing. We appreciate our customers and are looking into more shipping methods for them.
The earring looks great. The threading on the stem of the erring is faulty. The failed to acknowledge it was a problem with manufacturing- blame it on ease and tear. Send in the repair. Not fixed
The earring looks great. The threading on the stem of the diamond is faulty
July 10, 2023
Reply from New World Diamonds
I'm sorry to hear of your experience with your stud earring. Unfortunately, years of wearing them can cause the threading on screw back posts to wear down as yours did. If you would like to switch posts to friction back, please reach out to us. hello@newworlddiamonds.com
Mens pinky ring, beautiful!
Great experience. Found what I was looking for at a great price. Fit perfect on arrival. Highly recommend!
July 5, 2023
Reply from New World Diamonds
Thanks for sharing and we're really glad you are enjoying your ring. We appreciate you taking the time to review us!
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