The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
While a lot of the material is repetitive a lot of it is worth reviewing. The only negative thing I would say about it is the amount of time that it takes to complete the course. There is no other par... See more
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I took away one star because of the targeted advertising at the end. You SHOULD NOT give those other insurance companies access to our information, or at least make investigating them optional. This i... See more
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The platform was user friendly and monitored your progress and activity on the site (in a good way). It assured that you were engaged with the content by being interactive or watching videos. I though... See more
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Company details
Written by the company
New York Safety Council provides 100% online driver safety courses, including defensive driving and driver education approved by the New York State Department of Motor Vehicles (NYS DMV). We make it simple for learners to meet licensing requirements, reduce points from their driving record and save on car insurance.
Contact info
313 West Main Street, 12953, Malone, United States
- 877-689-0674
- newyorksafetycouncil.com
3.9
Great
275 reviews
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The course was easy to take
The course was easy to take, and I got it done with a minimum of hassle ...
June 16, 2026
Reply from New York Safety Council
Thank you, Philip! Easy and hassle-free is exactly what we aim for — we're so glad it came together that way for you. We appreciate you choosing New York Safety Council!
They answered all questions quickly and…
They answered all questions quickly and helped immediately in a joyful way.
July 15, 2026
Reply from New York Safety Council
Thank you so much for the kind words, Julie! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Simplicity of the process
June 20, 2026
Reply from New York Safety Council
Thank you so much for the kind words, Daniel! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
When I registered and logging in…
When I registered and logging in orginally the site was not accepting my licence number, I recently received a new log in and took half the course last night and was planning on resuming this evening and I receded a note saying my time is up and I need to repay. Please help me and open the site for me to finish the course.
receipt #5392267
July 15, 2026
Reply from New York Safety Council
Hi Diane, thank you for reaching out. The course does have a 30-day access window, and it appears yours expired during that time. We've gone ahead and reset your course as a courtesy, giving you a fresh 30-day window to complete it. We're also happy to help get you back to where you left off — we'll be emailing you with next steps so we can get this done as smoothly and quickly as possible!
Easy and inexpensive
July 12, 2026
Reply from New York Safety Council
Thank you for the wonderful feedback, Dennis! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
not instructive
not instructive. could not access the page. fonts too small. course set like people are preparing for a bachelor of science exam. was frustrated, didn't ask for a refund, and went elsewhere. will not reccomend
June 28, 2026
Reply from New York Safety Council
Hi Kimdo, we're truly sorry for the difficulty you experienced. We can see that the course was reset following a failed assessment — while refunds aren't typically available in that situation, given the circumstances we've gone ahead and requested a refund for you. We hope you'll consider giving us another chance and allow us to help you complete your course successfully!
Some time is too difficult to log in
July 15, 2026
Reply from New York Safety Council
Thank you for the feedback, Eduar. We're sorry to hear that signing in was more difficult than it should be. We're actively working to improve the login experience, and your comments help us prioritize those improvements.
course could be more challenging
July 15, 2026
Reply from New York Safety Council
Thank you for taking the time to share your feedback, Stuart. We're sorry your experience didn't fully meet expectations. We take all feedback seriously as we work to improve and appreciate you letting us know.
Program ran smooth once you logged on correctly
User experience was better than AAA course. Discounts are available .
July 1, 2026
Reply from New York Safety Council
Thank you so much for the kind words, Perry! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Easier Signups
I wish they went back to the easy signups especially for us Seniors who have taken this course for years. The new sign up isn't for Seniors. Very frustrating and I for one cancelled before I ever got to take the course. Now my insurance went sky high.
June 15, 2026
Reply from New York Safety Council
Hi Sue, we're so sorry for the frustrating sign-up experience. We understand how important it is for the process to feel simple and accessible, especially for returning learners. Please know we're always here to help if you decide to come back — we'd love to make it easier for you!
It takes a long time to get through the course. Diligence is definitely needed.
Some of the modules were way too long. Even them out more.
Some of the quiz questions were not focused on good driving, ie, to know the statistics for a quiz question is not pertinent. To know what they mean is far more important. Don't ask specific statistic questions.
Signing in and out was more confusing/difficult this year. When I signed up for the course, it didn't mention what "Fusion" was. It took a bit to figure it out. Once I did it was easier to navigate the course.
Don't assume everyone knows the technology of the course. Simplifying the directions to sign up, sign in/out and maneuver the course would be so much more helpful. More guidance to do that would make it a more pleasant course.
June 1, 2026
Reply from New York Safety Council
Thank you for taking the time to share your feedback, Marilyn. We understand the paced sections can feel frustrating, and we appreciate your patience in working through the course. Your comments help us improve the experience for everyone.
A great opportunity to save money on your insurance
It was an in-depth course. I really enjoyed that.
It's not very user-friendly
As I'm reading it or listening to it, it shuts off constantly and that's just stupid.
In addition when I go back to it, which is like in 30 seconds it resets the conversation so I have to try to figure out where I was in the course as opposed to having it stop right there with the red line you know what I'm doing, but it doesn't one time I think in the fourth module it kept it going and did not erase where I was
I have no problem with the questions. I have no problem with the security. I have no problem with voice recognition.
But it's not user-friendly and unless you're actually taking the course, you don't have any idea how annoying it is
So I think every member of your staff, especially your technical people should take it once a year not every three years but once a year to see how frustrating it is
I will see you in three years. Unless I will go find a live class to attend.
July 13, 2026
Reply from New York Safety Council
Thank you for the feedback, Jeff. We're sorry to hear the course was disrupted by shutoffs — that's frustrating and not the experience we want for our learners. We appreciate you bringing it to our attention and are working to improve platform stability.
Reply from New York Safety Council
Thank you so much for the kind words, Mother Webb! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
It was easy to use.
May 21, 2026
Reply from New York Safety Council
Thank you for the wonderful feedback! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
Clear and simple but WAY TOO LONG…
Clear and simple but WAY TOO LONG (which may be a state requirement?)!
June 28, 2026
Reply from New York Safety Council
Thank you so much for the kind words, David! The course length is indeed set by state requirements to ensure it counts toward your driving record. We appreciate your understanding and are glad you were able to complete it. We look forward to serving you again!
Reply from New York Safety Council
Thank you for the wonderful feedback, Jacqueline! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
I do not have a microphone on my…
I do not have a microphone on my computer and the instructions on how to use my smartphone were not useful. I was unable to go any further on the test and therefore lost my purcjase price.
June 15, 2026
Reply from New York Safety Council
Hi Susan, we're truly sorry for the inconvenience. Since a microphone is required to complete the course and the instructions weren't clear enough to help you find a solution, we've gone ahead and refunded your course purchase. We appreciate your feedback and will be reviewing those instructions to make sure they're clearer going forward.
Reply from New York Safety Council
Hi Christine, we can see that a refund has already been processed for you, and we're sorry for the frustration those error alerts caused. We truly appreciate you letting us know — feedback like this helps us improve, and we hope you'll give us another chance in the future.
Reply from New York Safety Council
Thank you for the wonderful feedback, Lashard! We're so glad the experience was easy and comfortable — that's exactly what we aim for. We look forward to seeing you again!
Was a bit liong but easy to get it done
July 1, 2026
Reply from New York Safety Council
Thank you for the wonderful feedback, Noel! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
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