NEXSTAND Reviews 264

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I bought Carbon version and it is absolutely amazing. Can't believe the weight is like zero and how stable and solid it is. Top notch quality.

Rated 5 out of 5 stars

Gosh, where has this been all my life as a student? As anyone who's 5'8 or taller, the desks and tables are short and I literally have had neck pain for years. No more neck pain anymore thanks to this... See more

Rated 2 out of 5 stars

Nexstand K1 Carbon Fiber Laptop Stand : I dont like the leveling system. Sometimes the level lock doesnt work. Sometimes you can only move one side so you have your laptop in a weird position. Also, y... See more

Company replied

Rated 5 out of 5 stars

I purchased the remote working kit and I've been loving it! Sturdy, lightweight, height-adjustable and looks good! I purchased a lot of laptop stands over the years and they never lasted, or were too... See more

Company replied

Company details

  1. Computer Accessories Store

Written by the company

Rethink how you live and work. With Nexstand we provide the tools for you to work anywhere - so you can choose your space for focus, productivity and growth. Nexstand laptop stands are designed for comfort, convenience and flexibility. It's the perfect product to help you work in comfort so you don't have to suffer from aches and pains.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

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1-star

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Does what is says on the box

Does what is says on the box. Fast delivery. Fair price.

January 13, 2021
NEXSTAND logo

Reply from NEXSTAND

Hi James,

Thank you very much for your feedback. We really appreciate your comments.

Regards,
Nexstand Team

Rated 4 out of 5 stars

Order never arrived

*** Update ***
Customer service were extremely helpful and the delivery has arrived!

Never got my order.
According to the tracking service, my package got here 3 weeks ago, and there was no answer at the house. I happen to know that I was at home at the time they say they checked, and even so, since then no one tried to contact me in any way.

January 12, 2021
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Reply from NEXSTAND

Hello Shira,

We are very sorry to hear you still have not received your order. Please accept our sincere apologies, we understand your frustration (and feel this too).

I’ve looked into your order details and can see that a second delivery attempt was made and a note left. I have reached out to Post Israel in regards to this matter.

I’m concerned no notice has been left with you, as they inferred in the tracking details. Please could you kindly confirm your delivery address is correct?

FYI once we hand over the parcel to the postal service (Royal Mail subsequently the local delivery destination delivery partner, Post Israel) we rely on them to deliver in the conditions of service they set out. Unfortunately, Post Israel has clearly fallen short in their commitment to delivering to your address and we can only apologise on their behalf until we get a response back.

Moving forward, we can offer you a full refund or try to resend your order for free, although I have concerns that the same issue may happen again. Also, may I suggest if you could contact your local post office to see if the parcel remains there so you can collect it or arrange re-delivery at a time that suits you.

Please kindly let me know how you wish to proceed.

Again please accept our sincere apologies for any inconvenience you have experienced and I'm sorry we were not able to help you quicker.

Kind regards,
Samantha
Support Team
Nexstand EU

Rated 5 out of 5 stars

Great product

Great product. Easy to use. The clips for securing a thinner laptop do slightly restrict the width apart you can place your wrists when you type, but my MacBook air sits on the stand stably without them. Speedy delivery.

December 7, 2020
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Reply from NEXSTAND

Hi Louisa,
Thank you very much for taking the time to review our product and service. We really value your feedback and hope that you find our product helpful when working from your laptop.
Regards,
Nexstand Team

Rated 5 out of 5 stars

Thumbs up

All went well, the product arrived quickly. I liked the packaging, too.

December 5, 2020
Unprompted review
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Reply from NEXSTAND

Hi Ana,
Thanks for taking the time to review our product and service. We really appreciate your feedback.
Regards,
Nexstand Team

Rated 5 out of 5 stars

The product is very solid and the…

The product is very solid and the packaging is amazing. I had an issue with royal mail and they immediately sent a new product without question. Thank you for the great customer experience.

December 3, 2020
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Reply from NEXSTAND

Hi Onur,
Thank you for taking the time to review our product and service. We really appreciate your feedback.
Regards,
Nexstand Team

Rated 5 out of 5 stars

As a physiotherapist

As a physiotherapist, I know how important is to set the height of the laptop screen on the eye level. Before Nexstand I was using books, boxes but this only helped me when I was working from home. After getting this stand, I can correct my ergonomic environment wherever I go. Have been using it on daily basics, for 4 years now, and can only recommend it, especially if you want to get rid of neck pain and muscle tightness.

December 1, 2020
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Reply from NEXSTAND

Hi Tim,
Thanks for taking the time to review our product in such detail. Great to hear you like it so much. We really appreciate your feedback.
Regards,
Nexstand Team

Rated 4 out of 5 stars

I would give 5 stars

I would give 5 stars, but I've received this rating request too soon. I can't tell yet, if I'll be satisfied with the product. So the one start down is or the pre-mature request.

November 21, 2020
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Reply from NEXSTAND

Hi Dominik,

Thank you for taking the time to leave us a review. We really appreciate your feedback. I would just like to point out that the kind of review you are responding to is a service review and not a product review. We automatically send a service review 7 days after a purchase asking for a rating of 1 - 5 stars to judge our service (i.e. customer service, checkout experience and delivery). 5 days later we send a product review asking the customer to review certain aspects of our product. I'm sorry you feel that this request is pre-mature and hope that our service and product meet your expectations.

Regards,
Nexstand Team

Rated 5 out of 5 stars

Such a good stand

Such a good stand, perfect for when I'm working from home!

November 18, 2020
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Reply from NEXSTAND

Hi Orawee,

Thanks for taking the time to review our product. We're very happy to hear that you enjoy our product and are finding it useful for working at home. We really appreciate your feedback.

Thanks,
Nexstand Team

Rated 5 out of 5 stars

GREAT!

Easy to order, quick delivery and the stand took me 10 seconds to install with :)

November 17, 2020
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Reply from NEXSTAND

Hi Tommy,

Thanks for taking the time to review our product and service. We really appreciate your feedback.

Regards,
Nexstand Team

Rated 4 out of 5 stars

Thank you for the experience

Thank you for the experience. Everything went quite well. Only my phone number was missing so the delivery company couldn´t reach me. So I waited for my package longer.
I wish you the best.

Iveta

November 13, 2020
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Reply from NEXSTAND

Hi Iveta,

Thanks for taking the time to review our product and service. It appears that your contact phone number was not recorded when you placed an order through our store. We're sorry to hear that your package took a little longer than normal to reach you. FYI once we hand over the parcel to the postal service (Royal Mail subsequently the local delivery destination delivery partner) we rely on them to deliver in the conditions of service they set out. Please accept our sincere apologies for any inconvenience you have experienced.

Regards,
Nexstand Team

Rated 5 out of 5 stars

Excellent product - a stand you can count on

Excellent product! Use it on the go or whenever I'm out of my office!

November 11, 2020
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Reply from NEXSTAND

Hi Magnus,

Thank you very much for taking the time to review our product and service. We're so pleased to hear that you like the stand and are finding it useful for your work. We really appreciate your feedback.

Regards,
Nexstand Team

Rated 5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent product! Very happy! Thank you!

November 11, 2020
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Reply from NEXSTAND

Hi Shay,

Thank you very much for taking the time to review our product and service. We're so pleased to hear that enjoy using our product. We really appreciate your feedback.

Regards,
Nexstand Team

Rated 5 out of 5 stars

Fantastic Service

Very happy with the purchase. Very quick delivery to Ireland so that was fantastic. Within a few minutes of online purchase it was sent out for postage. I have recommended to others.

October 23, 2020
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Reply from NEXSTAND

Hi Paul,

Thank you very much for taking the time to review our product and service. We're so pleased to hear that you like the stand. We really appreciate your feedback and for recommending our product to others.

Regards,
Nexstand Team

Rated 5 out of 5 stars

Best option ever

Excelente! I didn't know that I needed it until I had it, it makes my working hours so comfy. Totally recommended ;)

October 22, 2020
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Reply from NEXSTAND

Hi Mimiwashere,

Thank you very much for taking the time to review us. We're so pleased that you like the stand and are finding it helpful in your work life. We really appreciate your feedback.

Regards,
Nexstand Team

Rated 5 out of 5 stars

I can't recommend this stand enough

I can't recommend this stand enough. I work from home and it's been amazing as usually I struggle with my posture when working on my laptop but this has changed massively thanks to my NEXSTAND.
A well worth investment :)

October 21, 2020
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Reply from NEXSTAND

Hi Jemma,

Thank you very much for taking the time to review us. We're so pleased that you like the stand and that it is helping you out with your posture. We really appreciate your feedback.

Regards,
Nexstand Team

Rated 5 out of 5 stars

I am very happy with the laptop stand…

I am very happy with the laptop stand and now use it every day for my work :)
It is very stable and can be folded up quickly.
Thanks so much

October 21, 2020
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Reply from NEXSTAND

Hi Karina,

Thank you very much for taking the time to review us. We're so pleased that you like the stand and are finding it helpful for your work. We really appreciate your feedback.

Regards,
Nexstand Team

Rated 5 out of 5 stars

The stands are great

The stands are great, bought one for myself but my brother and nephew saw it and wanted ones for themselves too so I purchased them again. Delivered before expected delivery date and everything was as described. 5 stars.

October 19, 2020
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Reply from NEXSTAND

Hi Sally,

We're so pleased to hear that you and your family enjoy using our product. We really appreciate your comments. Thank you very much for taking the time to leave us a review.

Regards,
Nexstand Team

Rated 5 out of 5 stars

Excellent product

Excellent product! I am working from home and this has made my life so much easier

October 15, 2020
NEXSTAND logo

Reply from NEXSTAND

Hi Irene,

Thank you very much for taking the time to leave us a review. We're so pleased to hear that our product has helped you improve your home work life. We really appreciate your feedback.

Regards,
Nexstand Team

Rated 5 out of 5 stars

Flexible, smooth and cool pouch to store it in!

Great stand that is easy to unfold and adjustable to fit the best for all kinds of situations. Flexible, smooth and good-looking pouch to store it in! 5 STARS!

October 15, 2020
NEXSTAND logo

Reply from NEXSTAND

Hi Anders,

Thanks for taking the time to review our product. We really appreciate your feedback and are happy to hear that our product meets your needs.

Regards,
Nexstand Team

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