NEXSTAND Reviews 264

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought Carbon version and it is absolutely amazing. Can't believe the weight is like zero and how stable and solid it is. Top notch quality.

Rated 5 out of 5 stars

Gosh, where has this been all my life as a student? As anyone who's 5'8 or taller, the desks and tables are short and I literally have had neck pain for years. No more neck pain anymore thanks to this... See more

Rated 2 out of 5 stars

Nexstand K1 Carbon Fiber Laptop Stand : I dont like the leveling system. Sometimes the level lock doesnt work. Sometimes you can only move one side so you have your laptop in a weird position. Also, y... See more

Company replied

Rated 5 out of 5 stars

I purchased the remote working kit and I've been loving it! Sturdy, lightweight, height-adjustable and looks good! I purchased a lot of laptop stands over the years and they never lasted, or were too... See more

Company replied

Company details

  1. Computer Accessories Store

Written by the company

Rethink how you live and work. With Nexstand we provide the tools for you to work anywhere - so you can choose your space for focus, productivity and growth. Nexstand laptop stands are designed for comfort, convenience and flexibility. It's the perfect product to help you work in comfort so you don't have to suffer from aches and pains.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery from the UK to Switzerland

Quick delivery from the UK to Switzerland, good product, was able to track delivery online

February 6, 2024
Unprompted review
NEXSTAND logo

Reply from NEXSTAND

Thank you for sharing your positive experience! We're delighted to hear that your delivery from the UK to Switzerland was quick and that you found our product to your satisfaction. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to get in touch.

Rated 5 out of 5 stars

I read quite a few reviews and they…

I read quite a few reviews and they were all spot on that this is a great option for remote workers. I ordered from the US and did not realize it was shipping from the UK, so the keyboard symbols do not align with the output on US computers, but it is easy to work around. So convenient for travel to and from my coworking space.

January 15, 2024
NEXSTAND logo

Reply from NEXSTAND

Thank you for taking the time to leave a review! We're thrilled to hear that you found our product to be a great option for remote workers and that it has made your travels to and from your coworking space more convenient. Should you need any assistance or have further feedback, please don't hesitate to reach out.

Rated 4 out of 5 stars

Solid stand

Solid stand. Nothing earth shattering.

December 11, 2023
NEXSTAND logo

Reply from NEXSTAND

Thank you Allen for your feedback on the Nexstand laptop stand! We're pleased to hear you find it solid.

Rated 5 out of 5 stars

This simple device changes everything…

This simple device changes everything in terms of working in comfort on a laptop all day. Its very portable too.

January 31, 2024
Unprompted review
NEXSTAND logo

Reply from NEXSTAND

Thank you Nancy for your wonderful review! We're thrilled to hear that our laptop stand has made a significant difference in your daily comfort and productivity. Your feedback on its portability is greatly appreciated. Enjoy working comfortably anywhere, and thank you for choosing us!




Rated 5 out of 5 stars

Very sturdy for small and big lap tops.

Very sturdy for small and big lap tops.
The newer model especially is very stable and easy to carry around. I bought two of these recently.

November 18, 2023
NEXSTAND logo

Reply from NEXSTAND

Thank you so much for taking the time to share your positive experience with the Nexstand K2 laptop stand. If you ever have any suggestions or need assistance, please don't hesitate to reach out to us.Thank you again for your support and trust in Nexstand.

Rated 5 out of 5 stars

Excellent product

Excellent product. Perfect for travel and remote work that involves online meetings/Zoom calls. Extremely light weight and compact. Highly recommend.

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

The stand doesn't stay up

The stand doesn't stay up - it keeps sliding to the lowest position. It seems the spring loaded levers don't work

October 20, 2023
Unprompted review
NEXSTAND logo

Reply from NEXSTAND

Hi Amir,

Thank you for taking the time to provide feedback on your recent purchase from nexstand.eu. We deeply apologise for the inconvenience you have experienced with our stand.

Your satisfaction is of utmost importance to us, and we take your concerns seriously. A customer support representative will reach out to you shortly to assist with the issue and ensure a satisfactory resolution.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this.

Warm regards,
Nexstand Team

Rated 5 out of 5 stars

Trifecta

Lightweight, compact and perfect height

September 14, 2023
NEXSTAND logo

Reply from NEXSTAND

Hi Chris

Thank you so much for taking the time to leave us a 5-star review on Trustpilot! We are thrilled to hear that you found our laptop stand to be lightweight, compact, and at the perfect height for your needs.

We appreciate your support and are here for any future needs or questions you might have.

Warm regards,
Nexstand Team

Rated 1 out of 5 stars

Flimsy product

If I could give it zero stars then I would. I meant to get in touch about this product. Unfortunately for the money I think it's quite possibly the worst value for money I've ever spent. It's flimsy plastic and there are two pieces of loose plastic that none of us in the office can figure out where they go. I think it's meant to be extra reinforcement but they will so easily be lost. I actually bought a laptop stand on a cheap Chinese website for €2 and I use that one the whole time now. I would not recommend Nexstand at all

September 14, 2023
NEXSTAND logo

Reply from NEXSTAND

Hi Ciara,

Thank you for sharing your thoughts regarding our Nexstand laptop stand. Your feedback is invaluable, and we deeply apologise for the inconvenience and dissatisfaction you've encountered.

To clarify the issue of the loose plastic pieces, they are actually spacers included for users with ultra-thin laptops, aiding to enhance stability and support. The usage of these spacers is detailed in the user manual, though we understand it may not have been clear.

A member of our Customer Support Team will be reaching out to you directly to provide further assistance.

Your insights provide us with the opportunity to enhance our products and customer experience, and we're committed to making things right.

Warm regards,
Nexstand Team

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, always good!

August 14, 2023
NEXSTAND logo

Reply from NEXSTAND

Thank you so much for sharing your kind words about our delivery service at Nexstand! We're thrilled to hear that you had a great experience with our speedy shipping.

Rated 5 out of 5 stars

Gets the job done

I was nervous initially hearing reviews of the instability compared to other brands; however, the stand has worked perfectly. I am honestly not sure why it would be an issue unless you are trying to work while driving off-road ha!

September 12, 2023
Unprompted review
NEXSTAND logo

Reply from NEXSTAND

Thank you so much for taking the time to share your experience with the Nexstand Laptop Stand! We're delighted to hear that the stand has met your expectations in terms of stability.

Rated 5 out of 5 stars

Perfect for my needs.

The laptop stand arrived in a timely manner and was easy to set up. It is perfect for my needs and I highly recommend this product for anyone who needs to spend intensive time working off of their laptop. It allowed me to maintain good sitting posture, view my screen straight ahead, and overall has has kept me from being hunched over while working. ;-) I haven't traveled with it yet, but since it is lightweight and there's a nice packing bag to slip it in, I don't foresee a problem.

July 23, 2023
NEXSTAND logo

Reply from NEXSTAND

Thank you so much for taking the time to share your positive experience with our laptop stand. We are thrilled to hear that it meets your needs so well, and that it has contributed to better posture and comfort during your work hours. It's great to know that you found the setup process to be straightforward!

Rated 1 out of 5 stars

Terrible service! - ignored and order not received

Terrible service! I purchased the Nexstand K1 Carbon Fibre Laptop Stand which cost over $130AUD. It has been two weeks and I have not received any update on my order and the status of the order on the 'Shop app' still says pending. I have contacted the company on two seperate occasions through their 'contact us' page on their website and emailed the company directly. I have not received any response and no one has contacted me. From the other 1 star reviews on this page, I'm not sure if I will even receive my order... I suggest staying away.

UPDATE: I did Nextstand did get in touch immediately after and refunded the shipping cost. I received the product soon after.

August 14, 2023
Unprompted review
NEXSTAND logo

Reply from NEXSTAND

Dear James,

First and foremost, we deeply regret the inconvenience and frustration you've encountered with your recent order. At Nexstand, we hold ourselves to a high standard of service, and it's clear we have not met that standard in your case.

We fully recognise and understand your concerns regarding the absence of communication and updates on your order. A member of our Customer Service team will reach out to you as soon as possible to provide clarity on the status of your order and to assist you directly.

We are also actively assessing our communication pathways to prevent any similar occurrences in the future.

Feedback like yours is invaluable in helping us improve, and we're committed to ensuring no other customer experiences such a delay or lack of response.

Warm regards,

Customer Service Team, Nexstand

Rated 5 out of 5 stars

Easy ordering

Easy ordering, prompt delivery, good updates

July 22, 2023
NEXSTAND logo

Reply from NEXSTAND

Thank you for your positive feedback! We're delighted to hear about your smooth experience with Nexstand. We aim to provide excellent service and we're glad we hit the mark for you. Please feel free to reach out if you need any assistance!

Rated 4 out of 5 stars

Overall good stand

It arrived quickly! Figuring out how to use it was easy and didn’t require any setup which is great. I love how portable it is and that I can easily put it away when I need to use my desk for other things. I will say it does feel a little less sturdy than I expected but I guess that’s what also makes it lightweight. Overall I would recommend it.

July 22, 2023
NEXSTAND logo

Reply from NEXSTAND

Thank you for your thoughtful review! We're thrilled to hear that you found our product user-friendly and portable. We understand your feedback about the sturdiness and appreciate you pointing it out. Our aim is to strike a balance between durability and lightness. We're grateful for your recommendation and are always here to support our customers.

Rated 1 out of 5 stars

The unit is a cheap piece of plastic

The unit is a cheap piece of plastic. The switches that allow you to adjust the height don't work on mine. Nor does it fold up. The cost to make this could not have exceeded a dollar. I feel free l ripped off.

June 25, 2023
NEXSTAND logo

Reply from NEXSTAND

Dear Ron,

We're sorry to hear about your experience with our product. It appears that you received a defective unit, which is far from our standards.

Regarding your concerns about product quality, we assure you that we invest significantly in design, testing, and customer support, not just materials.

A customer service representative has reached out to you directly via email to resolve this issue promptly. You can expect a replacement or a full refund, depending on your preference.

Thank you for your patience and understanding.

Best,
Customer Service Team
Nexstand

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look