I had Nextbase dashcam which had been installed by Halfords, it attached to the front windscreen with a suction cup. My car faces west, and in the summer I would frequently find the dashcam on t... See more
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Required new part to allow the dash camera to stick on the windscreen. Very easy to contact Nextbase and order replacement part via the web. Fairly priced for replacement part and order placed and co... See more
Company replied
Your service time wise was excellent, delivered within 4 days. I went to 3 “Halford” shops who sell next base products, on each occasion I was told they were out of stock, two of the outlets said the... See more
Company replied
Decided to buy battery (£10) and fit myself instead of sending camera away (£30) to be done. Okay to diy providing you have the necessary tools, a very steady hand and knowledge of soldering onto c... See more
Company replied
Company details
Written by the company
We specialise in supplying replacement parts for Nextbase Dash Cams, DVD Players and DAB Radios. We are an official retailer of all Nextbase parts and accessories, based in the UK and we ship worldwide.
Contact info
Unit 2 Caerphilly Business Park , CF83 3ED, Caerphilly , United Kingdom
- 02920866429
- reviews@nextbase.com
- nextbaseparts.co.uk
updated screen holder
I requested an improvement for my damaged suction pad for my existing dashcam which was frequently falling off the screen. They very kindly suggested a more permanent arrangement which is neater and which they sent to me a few days later.
Many thanks for your help.
Derek Farrington
April 2, 2022
Very helpful technical support
Very helpful technical support, free and quick delivery on my order
April 1, 2022
Fast delivery
Fast delivery, Item works as it should no problems at all. Everything spot on.
April 1, 2022
Not happy
Not happy. Battery connection kit. One price on NextBase.com and a different price on the NextBase parts website. Both the same company. Trying to fool us to get more money …….
April 1, 2022
Parts OK; Packaging a problem
Parts are great. Packet containing parts was not sealed when delivered. It was open. Royal Mail had it secured with an elastic band
April 1, 2022
all went smoothley.
April 1, 2022
This was a very helpful
This was a very helpful site I filled in a request form about a battery for my car cam and got a very helpful reply that took me straight to what I wanted .
A very quick and simple transaction
April 1, 2022
Spare parts
Very happy with nextbase , I ordered a lead for my rear facing camera and it arrived very quickly and it was in my opinion very well priced
April 1, 2022
Next Base Parts
Ordered some spares for my dashcam excellent service very happy many thanks *******
April 1, 2022
Good company good product
I like the dash cam, especially the rear view that can be changed when needed. When l had questions support emailed the answers clear and the point. Good job 😀
April 1, 2022
Stuck to the point
I ordered the suction mount for my camera, just what I needed, reasonably priced, and delivered quicker than said. Really pleased.
March 31, 2022
quick response and good value
March 31, 2022
The suction pad for my Nextbase is…
The suction pad for my Nextbase is exactly as it said on the tin. Good value and prompt service.
March 31, 2022
Why request a review before the item…
Why request a review before the item has actually been delivered?
March 31, 2022
Non delivery of order - false information given
Spoke to the online helpdesk and determined a new battery was required for my dash cam, confirmed that Nextbase would deliver to mainland UK addresses. Ordered the replacement battery quite easily and thought, great!
Shortly afterwards my order was cancelled with the following contained in email “Unfortunately, due to shipping restrictions in Scotland, we are unable to ship lithium batteries to you. Please accept our apologies for this.“. This is after confirming UK mainland delivery was available. I requested more information as to whether it was additional costs or courier restrictions and was promised an email explanation after consulting with a colleague, I am still waiting. Other companies have delivered replacement lithium batteries without issue, I can confirm that my address is firmly attached to the UK mainland and I do not require an aircraft or boat to reach it from the mainland.
March 31, 2022
Great service from Next Base
Great service from Next Base, I had ordered a rear cam (512gwrc) to work with my 512gw along with the cable, and after I ordered the parts separately, I realised I would have got both as a bundle and save £5, £5 is not a lot but helps pay towards the leccie and gas bill nowadays.
Thanks for sorting out my £5 refund
A very happy customer
March 31, 2022
Excellent delivery and parts
Excellent delivery, excellent website search, found what I needed.
March 31, 2022
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