NextDayVapes.co.uk Reviews 999

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 1 out of 5 stars

Received a text from DPD with a estimated time to receive my order. 20 mins later text from DPD saying order was cancelled. 5 mins later text from next day vapes saying order was refunded. Called up,... See more

Company replied

Rated 5 out of 5 stars

Ordered from these guys with everything going on my local vape shop was forced to close. Cannot fault these whatsoever, great prices and a massive selection of juices to choose from gives you a headac... See more

Rated 2 out of 5 stars

Its called next day vapes.. and i had them after three days. Seems problems from dpd but they as company should sort that out. Some of package was damaged and again it might be dpd problems but hopefu... See more

Rated 5 out of 5 stars

great site have plenty of options for any taste and any price with some bargain juices from all over the world. Any time I've had a issue it's been solved straight away with no issue even offered disc... See more

Company details

  1. Vaporizer Store

Written by the company

The UK's Favorite E-liquid, E-Cigarette and Vaping Supplies online retailer.


Contact info

3.4

Average

TrustScore 3.5 out of 5

999 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Sent different flavours as per order…

Sent different flavours as per order and did not like them. Two vapes wasted

April 26, 2023
NextDayVapes.co.uk logo

Reply from NextDayVapes.co.uk

Hi,
I'm very sorry to hear this, if you could send us an email with your order number we would be happy to help.

Rated 1 out of 5 stars

Order still didnt arrive 17 days later...

I ordered over 500ml of vape juice 17 days ago and they still have not arrived. It stated the package would arrive in 3-5 days when I ordered. I tried contacting support, still haven't received a response. No tracking number provided either. Avoid this place.

February 25, 2023
Unprompted review
NextDayVapes.co.uk logo

Reply from NextDayVapes.co.uk

Hi,
Please could you email us with your order number then we can look into this for you. Your tracking should have been emailed from royal mail to you please check your junk folder.
With the postage being 3-5 working days i'm presuming this has been shipped to Ireland in this case it could be stuck at customs.
Update: This was indeed stuck and held at customs. We have spoke on email and now been fully refunded. Again sorry for any inconvenience.

Rated 2 out of 5 stars

First thing wasn’t next day delivery…

First thing wasn’t next day delivery was almost a week and I emailed twice about the item being late and was ignored

November 29, 2022
NextDayVapes.co.uk logo

Reply from NextDayVapes.co.uk

Hi,
I'm very sorry about your delivery delay. I have looked for any emails from you i cannot find them. We always aim to reply to any queries within 0-3 hours. I'm sorry this is not the case. Please check you have the correct email address and send us an email and we'll look into this for you.
Sorry for any inconvenience.

Rated 2 out of 5 stars

Its called next day vapes.

Its called next day vapes.. and i had them after three days. Seems problems from dpd but they as company should sort that out. Some of package was damaged and again it might be dpd problems but hopefully this feedback will give them an idea how choosing delivery company can affect theirs customers experience. ( I know i could choose from two but royal mail in these days? 🤷) Thx for order anyway. Not sure if iam gonna order again

November 30, 2022
Rated 1 out of 5 stars

Ordered on the 24th for next day…

Ordered on the 24th for next day delivery, still hasn’t come

December 1, 2022
NextDayVapes.co.uk logo

Reply from NextDayVapes.co.uk

Hi,
I'm very sorry to hear you haven't received your parcel yet.
Your order was dispached from us same day (24th) because of the royal mail strikes there is a delay with deliveries and will take longer to arrive, unfortunately this is out of our control and as frustrating for everyone. We do have our DPD nextday service which is running as normal. Please email us with your order number and we can look into this further for you.
Again please accept our apologies for any inconvenience.

Rated 3 out of 5 stars

“Next Day” was DPD’d

I’m not sure you can use “Next Day” in your name if it’s DPD bringing the delivery. Took 2 days to get to me, despite the driver only being 15mins from me for at least the last 2-3 hours.

Product was great, but delivery was annoying.

November 3, 2022
NextDayVapes.co.uk logo

Reply from NextDayVapes.co.uk

Hi,
I'm very sorry you had an issue with the DPD service please get in touch with us with your order number then we can look into this for you.

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