NextDayVapes.co.uk Reviews 999

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Received a text from DPD with a estimated time to receive my order. 20 mins later text from DPD saying order was cancelled. 5 mins later text from next day vapes saying order was refunded. Called up,... See more

Company replied

Rated 5 out of 5 stars

Ordered from these guys with everything going on my local vape shop was forced to close. Cannot fault these whatsoever, great prices and a massive selection of juices to choose from gives you a headac... See more

Rated 2 out of 5 stars

Its called next day vapes.. and i had them after three days. Seems problems from dpd but they as company should sort that out. Some of package was damaged and again it might be dpd problems but hopefu... See more

Rated 5 out of 5 stars

great site have plenty of options for any taste and any price with some bargain juices from all over the world. Any time I've had a issue it's been solved straight away with no issue even offered disc... See more

Company details

  1. Vaporizer Store

Written by the company

The UK's Favorite E-liquid, E-Cigarette and Vaping Supplies online retailer.


Contact info

3.4

Average

TrustScore 3.5 out of 5

999 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars
NextDayVapes.co.uk logo

Reply from NextDayVapes.co.uk

Hi,
We can see from your order you unfortunately didn't choose our Next Working Day Delivery Option. You chose a Royal Mail service and they are experiencing some delays at the moment and this is stated at checkout and in all dispatched emails we're very sorry if you missed this.

Rated 4 out of 5 stars

Next day?

Great prices and very easy to navigate but you can't call yourself next day vapes when I don't receive my order next day

March 1, 2021
Unprompted review
NextDayVapes.co.uk logo

Reply from NextDayVapes.co.uk

Thanks for your review, our DPD is a Next Working day service if you ordered after 2pm then this will dispatched the next working day. Royal Mail do have a delay at the moment and this is mentioned at checkout. If you ordered before 2pm and your order didn't come the next working day then please email us we'll happliy look into this for you.

Rated 3 out of 5 stars

Resolved issue

I had a vape arrive without a battery, the description from the manufacturers was confusing as it says it came with a built in battery however excludes the battery on the box contents- After contacting next day vape they apologised and credited me with enough to purchase a battery from another company

February 26, 2021
Unprompted review
Rated 2 out of 5 stars

Usually pretty good

Never had a problem before, this time however it was pretty shocking. Package was split open and missing half of the order which is pretty great as it’s not cheap.

January 15, 2021
NextDayVapes.co.uk logo

Reply from NextDayVapes.co.uk

Hi,
I'm very sorry to hear your parcel has been damaged in transit. If you email us with your order number we can look into this for you.

Rated 5 out of 5 stars

Great service

Have been using this company for a long time and I cannot complain. Fast quick delivery and great service all round

January 6, 2021
Rated 5 out of 5 stars

Fantastic service

Ordered for the first time, very quick delivery! When my order came i noticed that one of my e-liquids was slightly out of date...emailed the company and had a response straight away from Gill, fantastic customer service. Sent me out another e-liquid and when my replacement arrived the next day I was happily surprised that I received another 50ml of juice and a couple of nic shots for the inconvenience. All in all a pleasant experience shopping with the company, and will definitely be shopping and recommending these guys again. Many thanks again to Gill and NextDayVapes

December 6, 2020
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. No compassion. They don't listen. No mental health or physical health awareness.

December 2, 2020
NextDayVapes.co.uk logo

Reply from NextDayVapes.co.uk

Hi, Unfortunately our reply is the same as the one on your last review. After offering you a free delivery and credit to your account for a mistake of no fault of our own -

Hi Jason, Following on from your support ticket with us - We are very sorry that you provided the wrong delivery address (your old address) to us and apparently this has made it difficult or impossible for you to retrieve your parcel which was delivered the next day from when you ordered. This was your mistake unfortunately. We cannot be held responsible for the details you enter during checkout - we can only send the parcel to the address that you provide. Again please accept our apologies for this and for reference we have never called any customer simple or a liar and nor would we ever do so.

Rated 5 out of 5 stars

Cheap juice good deals

great site have plenty of options for any taste and any price with some bargain juices from all over the world. Any time I've had a issue it's been solved straight away with no issue even offered discounts or replacements. Would definitely recommend so much cheaper than getting it from a shop.

December 1, 2020

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