Nextdoor Reviews 

12,205
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Absolutely terrible service ,They have standard checks to make it nearly impossible to confirm a business on there you own...I am a one man band ltd company .I have provided many times documents to pr... See more

Rated 1 out of 5 stars

This site/app feels like a joke, a prime example of biased and poor moderation. If I had to sum up Nextdoor in one phrase, it would be: social media for boomers. Most posts are bland and uninteresting... See more

Rated 2 out of 5 stars

I am finding that my posts are being removed due to biased preferences by admin /moderators & Bullying irreverent comments that are directed at me are NOT removed or taken down due once again to biase... See more

Rated 3 out of 5 stars

Posts by members vary from trivial to useful or informative. The discussions are sometimes lively. Trying to get in touch with Next Door concerning a problem with the site? Forget it! Next Door keep... See more

Company details

  1. Software Company

Written by the company

It's where communities come together to greet newcomers, exchange recommendations, and read the latest local news. Where neighbours support local businesses and get updates from public services. Where neighbours borrow tools and sell sofas. It's how to get the most out of everything nearby. Welcome, neighbour.


Contact info

1.8

Poor

TrustScore 2 out of 5

12K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(12,205)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spam++++

Suddenly out of the blue getting 5+ emails a day. Tried to unsubscribe from everything except my own posts and seems like now I’m getting auto subscribed to new things like ‘Nextdoor digest’ that wasn’t an option to opt out of.

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Leave me alone I've unsubscribed

I unsubscribed dont know how many times yet they continue to annoy me . I unsubscribed because never seen anything that's fine . But as when they send emails which you can't reply to why bother 🙄

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Hi everyone.

Hi everyone.
I wanted to share my experience with Nexdoor.
I created an account there in 2024, and everything was working fine until a week ago. Four days ago, I tried to log in, but was unsuccessful. My account was blocked, apparently for violating the site's terms of service, due to providing false information. I don't understand why there was no problem for two years, and now it has.
I've received several emails from Nexdoor administrators, each from a different person. And so far, my account is still suspended.
I feel like the people working there have no idea what they're doing. The support is incompetent, unfriendly, and lacking empathy.
I'm a local handyman. I have contacts and customer reviews on this site, and they're all positive. People know me, praise my services, and recommend them to each other. Blocking my account has cut off my customer contacts, but the Nexdoor support team doesn't seem to care.
Another day without any contact from them. If I were to rate their work and dedication, I would give them a rating of less than zero. It was a very frustrating experience. I wouldn't recommend it to anyone. I believe the management of this company should replace all of its heartless administrators and provide training in customer service and customer service.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

I won’t even bother joining this site…

I won’t even bother joining this site they’ve banned me twice for no particular reason they let a guy on their site that’s got three different accounts three different addresses and two different names. Absolutely appalling. I’ve been banned yet again for what reason I don’t know to me, I get the reviews and I agree with the reviews. There are bad people on that site really bad. I’m not really bothered now about it if I’m honest you really don’t know who you’re talking to.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Nextdoor Isn't What It Used To Be. We're Done!

We get updates and "news" about communities nowhere near us! The site used to be warm and friendly but is now filled to the brim with scammers and "administrators" who appear to have nothing better to do than demand information and/or changes to "your post" before allowing continuance. We're done. The fact that they don't reply to negative reviews is proof positive that our decision to disengage is the correct one. Awful site. No longer useful--and no longer between neighbors who want to help each other. Time to dump Nextdoor and go back to neighborhood bartering!

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling, I must have unsubscribed every day for the past two weeks and they STILL insist on sending daily spam 'summaries' on 'what you missed!'

Hire some actual software engineers and GET YOUR EMAIL SYSTEM SORTED.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

O stars

Zero stars and then will delete to see what other problems I will incur. This app is not suppose to be active if it is not working properly. I will have to delete it because I cannot post anything on there.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Like a pernicious skin disease

All the negative comments about content bear out my experience. Worse still is an inability to get rid of it. It’s like a pernicious skin disease that keeps coming back. I’ve unsubscribed and deleted my account and still get emails despite contacting the support team asking them to stop

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

a man was abusing a elderly woman i…

a man was abusing a elderly woman i told him to take down his post or i would tell everyone what he was doing they then suspended my account without even asking me what happened

there’s also a lot of lunatics promoting murder of innocent people on there not a good thing to be part of

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

RUBBISH APP

This has got to be one of the worst apps going! It's not an app for the community it's just a load of the forgein element offering cleaning jobs! And the administrators don't deal with it! Ive now deactivated and deleted the app ..... my advice ... don't bother!

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute cesspit for racist

Absolute cesspit for racist, ignorant people. If it’s not white or Christian (even though they don’t go to church) it’s a problem. The moderation of these disgusting posts is non-existent.
What’s worse is that the neighbour you say Good Morning to, or kindly take a package in for, could very well be one of these people that hate your existence because your not white, but they will smile in your face all the same. I’ve submitted being to be removed and they join back the very next day. It’s unbelievable than in 2026 apps like this are allowed to exist

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Activists NOT moderators

The moderators are just left-wing Labour activists. Neighbours' posts are removed just for mentioning nationality or colour as a description. Labour councillors use it as platform to promote their blame Thatcher, blame Trump, blame the rich, and everyone is a racist ideology.

Other parties' posts are removed.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Want your driving licence.

My account got banned. No reason given. They asked for my driving licence to delete my data from their servers. What a joke. Their administration is a mess. Firstly was told that my account had been banned by mistake and that my account would be reinstated. You've guessed it; logged in and found that my account was still banned. When you get an email from them, it always appears to be from Katrina or Ann (familiar names). More than likely some hut in the middle of the Canadian Rockies. Oh well, used to be a good website, but it is now a complete joke.

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

It is a completely pointless website…

It is a completely pointless website with either people telling jokes or political garbage written by far left people. I joined for the purpose of seeing whats going on in the neighbourhood. I would not even give them 1 star.
Also if you write about a view, someone will start calling you names and not be barred for it.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Terrible app

Absolute Terrible app, whoever runs this is crazy! They are a spam company please don’t use!! They police everything to get money out of people
My bank marked them as spam last year

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Registered and was immediately…

Registered and was immediately suspended, without so much as logging on.

Requested clarification, but stonewalled ,advised info couldnt be divulged as sensitive.

Request copy of passport and persondl details. A wholly disproportionate request and possible phissing exercise.

Based on this experience i am unsure if it is leggit or not.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

This social media platform is like a…

This social media platform is like a cancer that just won’t go away. It’s not even the content people post, it’s the bloody company. Once you make an account, you can NEVER opt out of emails. You THINK you can. I have tried and tried and tried. But no matter how many times I unsubscribe, or adjust my notification settings, they do not care. They will continue to email me stupid updates about absolutely everything.

This has been going on for YEARS. They won’t go away. I hate it. Just make it stop for the love of god

February 16, 2026
Unprompted review

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