Next gen mobility went above and beyond. The owner Rob was personally available to answer any questions or concerns, which there weren’t many concerns. They swapped my shipping almost instantly upon r... See more
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Review summary
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Shipped immediately upon shipment arrival (pre-order), communication was perfect with any questions I had and answered almost immediately. My Vertex Pads were ordered 2 days apart and managed to... See more
Love the business is family owned and locally operated. This is the first e-bike I’ve purchased and it was hand delivered and assembled at no extra cost. Unfortunately we had some mechanical teething... See more
Absolutely flawless experience from start to finish. Shipping was surprisingly rapid. Less than seven days from order to my doorstep. Packaging was thorough and protective, received wheel hundred per... See more
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4.9
Excellent
241 reviews
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Very quick and thorough support
Very quick and thorough support. Great customer service.
October 3, 2025
I had great experience so far they have…
I had great experience so far they have answered my questions and have been very helpful I do recommend buy from them
October 2, 2025
Kept me up to date on order delays
Kept me up to date on order delays. Unhappy with UPS delays. Initial delivery date was next day. Then changed to next week! EUC itself is excellent. Packaged well.
October 9, 2025
Nextgen let’s you feel like you’re number one …
Nextgen let’s you feel like you’re the one and only customer.
Great communication, fast shipping
October 9, 2025
Amazing experience!
Next Gen Mobility is phenomenal! I pre-ordered a Nosfet Aero, they kept me up to date throughout the entire process and were spot on with when they'd have the wheel as well as get it to me. They have the best prices included everything I needed, as well as power pads. Awesome experience and I'll definitely order from them in the future!
October 9, 2025
Absolutely flawless experience!
Absolutely flawless experience from start to finish. Shipping was surprisingly rapid. Less than seven days from order to my doorstep. Packaging was thorough and protective, received wheel hundred percent unscathed.
I sometimes think the shipping is the real torture test. Outstanding and stellar job! thanks so much Rob and the crew.
October 8, 2025
Next Gen Mobility is phenomenal
Next Gen Mobility is phenomenal! I pre-ordered a Nosfet Aero, they kept me up to date throughout the entire process and were spot on with when they'd have the wheel as well as get it to me. They have the best prices included everything I needed, as well as power pads. Awesome experience and I'll definitely order from them in the future!
October 14, 2025
Unprompted review
Competitive pricing and good service
October 7, 2025
Thank you wheel good time
Thank you wheel good time, we got one from you and one from ewheels in a different voltage range, we’re planning a Cross state trip of Florida November 8 and sure to make a video about that and include your name with Roger‘s charger in it. @ku4jb_euc FB & @ku4jb TikTok
October 8, 2025
Satisfied.
Next Gen Mobility (Rob) kept me updated on the status of my wheel (Oryx) and was very helpful with any changes or questions I had. Next Gen Mobility took care of a known issue before I got my Oryx. I will definitely recommend anyone to purchase from Next Gen Mobility.
September 30, 2025
The very best in micro mobility customer support and products!
Fast shipping, extremely high quality customer support!
October 4, 2025
Great dealer with the best wheels and…
Great dealer with the best wheels and the best prices. Great support for upgrades and replacement parts. I’m already planning my next purchase with NextGen Mobilty. Trouble free service before and after purchase.
September 29, 2025
Rob is rockin!
Rob is rockin! Always quick to answer my questions, super great to work with! Customer satisfaction is all in a day’s work for Nextgen Mobility!
September 29, 2025
Nextgen has been absolutely great to…
Nextgen has been absolutely great to deal with. I shopped around for a month for my first new EUC and I was so impressed with nextgen that I bought 2 at the same time.
September 29, 2025
Next gen mobility went above and…
Next gen mobility went above and beyond. The owner Rob was personally available to answer any questions or concerns, which there weren’t many concerns. They swapped my shipping almost instantly upon request to no signature. They also cancelled and swapped my Panther order for an ORYX immediately upon request. Top notch place to buy an EUC!
September 29, 2025
Great price and perks!
August 28, 2025
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