Next Step Estates Reviews 41

A big thank you to Asad and the Next Step team for their professional, transparent and friendly service. The team's pro-active approach sped up the whole process, saving valuable time. A reliable and trustworthy agent.

Horrible company. Only letting 8 people in at a time. Its the last day of the sale and the house is still full of stuff to sell and they're not letting people in. Just while we were there we saw at least 20 people walk up and just leave.

Awesome!
From the start until we got the property, Next step Agent or Asad has been helpful and makes you welcome that he makes sure that its going to the right direction. Approachable and consistent in doing his job as a great agent.
Thank you NextStep

Next step estates abysmal

We were first time renters and they took full advantage of this. We moved into a house that was unfit for living looking back on it now. There was mould everywhere, trip hazards and the microwave had holes in.

One hot summer our fridge broke to which we were advised to deal with it until the landlord came back from holiday in a weeks time. When we said this was not good enough we were giving a mouldy fridge from the garage and were advised to clean it ourselves. As the fridge was being brought in the flooring was ripped by our landlord and we were told to superglue it back down. After a week of debating we negotiated a price to get a fridge and had to source and collect the fridge ourselves.

This was just one of many reasons why I would refuse to rent/buy from Next Step Estate Agents again.

Thank you Asad and Next Step team for your great service helping me with finding tenants and addressing all issues relating to their tenancy. Also, in keeping me informed of all the latest changes to regulations. Great agents.

Definitely the best agency I have ever used. Really takes all of the stress out of everything to do with properties. They provide a very friendly professional service and I will continue using Next Step for all my property needs. Thanks guys!!

Very good company, treated us well. Sometimes take a little too long to answer emails and get back to me but the service is always top notch. Have no complaints at all.

Asad and the Next Step Team for over a 5 year period have continuously provided us with a successful and highly professional service.

From finding reliable tenants to the quick turnaround in the completion of our property purchase, not forgetting the proactivity in arranging the provision of insurance cover for us.

I can attest to Next Steps as a fully supportive, one stop shop providing us an invaluable wing to wing property purchase and management service. I would highly recommend Next Steps and would continue to utilise their services whenever required.

As I last mentioned to Asad, “I have peace of mind knowing that I can turn to Next Step at anytime to manage, support and advise me through my property affairs”.

I would like to say a big thank you to Asad and the Next Step Team for such an excellent customer service!

Asad was brilliant throughout the process of buying my new flat- very professional, really informative, kept me up to date and informed at each stage. He really made the whole process as stress-free as possible. I would definitely use Next Step Estates again and I would highly recommend the company.

excellent service would recommend Next step estates

Asad was very effective, efficient, honest and proactive and I hope to have a very long working relationship with him as he is a delight to work with.

Proffecional, friendly and helpful but not perfect.
Sometimes if you have an issue with the house you have to pursue them several times until the issue is resolved.
Other than that I have no complaints.

Largely stellar service from this company. Amidst major issues with our block of flat security Next Step chased up the management company vehemently and are mostly very quick to respond to maintenance issues. Would recommend highly.

Always available and kind, but need to give more information to the customers.

I have to say in over 20 years of being a landlord i am amazed to find a letting argent that is so professional, totally up to date with latest developments and just does a thoroughly good job.

Keeps me informed of what is happening in the property and most importantly pays the rent on time with no quibbles.

I have a guaranteed rent service from him and I can honestly say with Asad in charge it really is a service where I just don’t need to do anything (other than renew the Agreement every couple of years!).

Hard to be happier with the service.

Best service, quick respond and flexibility.

Next Step Estates go over and above what is expected of them.