Next Step Funded Reviews 885

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Absolute scam company that look for any excuse not to pay out profitable traders. Also very poor customer service. Please do not sign up with this prop firm. 4th Oct: They have now deleted their Ge... See more

Company replied

Rated 3 out of 5 stars

This platform is a total dumpster fire with its constant technical hiccups, customer support that ghosts you, and shady dealings. Traders are stuck with order execution delays and major headaches tr... See more

Company replied

Rated 1 out of 5 stars

As usual back to remind you this company is a scam.After my troubles with them there support is becoming non existent day by day ,discord support has been inactive for sometime nw, and ba... See more

Company replied

Rated 1 out of 5 stars

Every 5 star review is a paid and fake review if they are paying everyone why arent people claiming they have been paid out? Why not in social media? They banned eveey profitable trader with accus... See more

Company replied

Company details

  1. Educational Institution

Written by the company

Pay once, pass the test and get funded! Keep up to 80% of profits, trade anytime, and hold trades over the weekend.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

885 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Pure scam

Pure scam, wasted my time and money!

October 27, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

We regret that your experience was not satisfactory. At NSF, we apply clear rules to maintain a transparent and fair trading environment. The details of our policies are available in our FAQ.

We are continuously working to optimize our processes and ensure efficient service, with a system designed to objectively identify any rule violations.

We appreciate your feedback, as it helps us improve every day.

Best regards,
NSF Team

Rated 1 out of 5 stars

Please... don't waste your time and money

LISTEN TO ME NOW!!! I am trying to save you time and money this prop firm is absolutely a SCAM they literally manipulated my trades to make me purposely lose money
I passed their Flash evaluation and was supposed to get a standard 2 step but somehow I blew a 50k account on a lot size of 1.47 moving no more than 50 pips i somehow lost 67k!!! its fully a bunch of scammers running this website please protect your funds we need to shut these scammers down absolutely ridiculous

October 1, 2024
Unprompted review
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Reply from Next Step Funded

We sincerely apologize for your negative experience. We take our users' concerns very seriously and want to assure you that our operations are transparent. We do not manipulate trades, and our rules are designed to maintain fairness on the platform. We appreciate your feedback and are committed to improving our services. If you would like to discuss your experience further, we encourage you to reach out to our support team for more information.

Best regards,
NSF Team

Rated 1 out of 5 stars

Scammers-do not use this prop firm

Scammers-do not use this prop firm
They make rules up and don’t follow them,they lie and deceive just not to pay out really bad prop firm
There is zero transparency from this company after me sending multiple counts of evidence regarding the issue they just ignore you

October 22, 2024
Unprompted review
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Reply from Next Step Funded

We are sorry to hear that you had such a negative experience. We take our users' concerns very seriously and work to maintain transparency in our operations. Our rules are designed to ensure fairness and integrity on the platform. We appreciate your feedback and will continue to improve our services.

Best regards,
NSF Team

Rated 1 out of 5 stars

Absolute waste of time

Absolute waste of time. Do not even bother. Keep your money and don't give it to them.

There's always an excuse not to pay out, and the support is horrendous. They don't care about answering your enquiry, and they always put the blame onto you, if there is an issue.

The trading rules with this firm mean you cannot trade the way you want to, and these rules mean there is no chance of making a decent amount of profit.

Once you get accommlished at trading you will realise that this firm is for amateur traders starting out, its not for serious professional traders.

October 21, 2024
Unprompted review
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Reply from Next Step Funded

We sincerely apologize for your negative experience. We value our users' feedback and take all concerns seriously. The trading rules are designed to maintain the integrity of the platform and ensure fairness among all traders. However, we understand that each trader has different needs and expectations. We appreciate your input and will work to improve our services and customer support.

Best regards,
NSF Team

Rated 1 out of 5 stars

Lack of Communication and Unresolved Payout Issue

**Trustpilot Review**

I am disappointed with the lack of communication regarding my payout. I requested my payout on October 11th and followed up on October 15th and again on October 18th, but I have not received any updates or responses to my inquiries regarding my account (104287).

It’s frustrating to be left in the dark after multiple attempts to get clarification. I hope to see some improvement in their communication and support moving forward.

Overall, my experience has not met my expectations, and I urge the team to enhance their responsiveness to customer concerns.

October 18, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

We sincerely apologize for the lack of communication you have experienced regarding your payout. We want to inform you that details have already been sent to your registered email address. We appreciate your patience and your feedback, and we will work to improve our communication and customer support in the future. Your experience is valuable to us.

Best regards,
NSF Team

Rated 1 out of 5 stars

the worst prop firm in the industry, dont try

I took a challenge since March 2024, and I kept the account funded since March until date. with each withdrawal request they found a non-existent reason to reject my request, 4 requests rejected, and now I'm tired of this last request that they just rejected and the reason, because I kept trades during the weekend, the most ridiculous thing in all this is that all NSF challenges agree to keep trades during the weekend. I want to warn you people not to lose your money. I'm not in bad faith guys, I know how hard it is to make an effort and fall for a scam, it's wasted time that we will never get back. I wanted to change my economic situation, but NSF stole almost a year of my life, imagine the effort the disappointment received. I started with the worst, so avoid it.

March 25, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

We sincerely apologize for your experience and understand your frustration. However, it is important to clarify that our rules state that trading during the weekends is not permitted on HFT accounts. This policy is designed to maintain integrity and fairness on our platform. We appreciate your understanding and want you to know that your experience is valuable to us as we continue to improve our services.

Best regards,
NSF Team

Rated 1 out of 5 stars

6th Payout denied

If you are profitable, they denied for copy trading ,,,, so I restart and restart every time profitable every time the same. another 5600 $ Payout denied. SCAMMER

October 12, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

We are sorry to hear about your experience. It is important to clarify that we follow strict rules to maintain the integrity of our platform and ensure that all users comply with our policies. When all rules are followed, payouts are processed smoothly. We appreciate your understanding and patience as we work to improve our services.

Best regards,
NSF Team

Rated 1 out of 5 stars

Complete SCAM

Complete SCAM ! They don't pay !!!!! Please Please Please run away from this horrible propfirm ! for a 2nd time, they denied my payout ! Don't waste time with them ! They are NOT LEGIT !

October 16, 2024
Unprompted review
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Reply from Next Step Funded

We are sorry to hear about your experience. We ensure that all payouts follow strict protocols and comply with the established rules. When all rules are followed, payouts are processed smoothly. All guidelines are transparently outlined in our FAQ. Compliance with the rules is essential to maintain fairness across all accounts.

Best regards,
NSF Team

Rated 1 out of 5 stars

Just a complete scam

Like the majority of these firms - they make their money from the challenges and finding reasons not to pay out your profits.
I have consistently made profits, but every time I'm refused the payout, because I'm not trading consistently apparently. So they are simply taking my profits and leaving me with nothing each month.
The biggest scam is the fact that when they do their checks, they only take into account profitable trades - not losing ones.
So imagine in one day, you have losing trades of $99 and winning trades of $100. That's $1 profit. But no, that's $100 profit when working out consistency, so you will lose that $100 if it is above the averages. It's scandalous.
Then they lost me a load of money moving to a new broker and closing all my trades.
And finally, I left a trade open over the weekend, so that's my account closed.
Makes no difference anyway, they are never going to pay out. Plus they only use MT5 now and all my indicators etc are for MT4.
Be warned, this company is a scam, but then so are many others in this industry with these ridiculous rules.

October 10, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

We regret to hear about your concerns. Our goal is to maintain a fair and transparent environment by adhering to the rules outlined in our terms. These rules are designed to promote consistency and responsible trading. You can review them in detail here: https://faq.nextstepfunded.com/en/.

The closure of accounts due to trades left open over the weekend aligns with our risk management policies. We understand that the transition to MT5 may present challenges, but this change allows us to better adapt to the platform's future developments.

We appreciate your feedback and take it seriously, as it helps us improve our services.

Best regards,
NSF Team

Rated 1 out of 5 stars

Scam alert

Paid for challenge, received nothing. Bank statement shows all details,yet they claim to have no record of purchase.
I had hoped that this company could be trusted, but it seems unlikely.
As if to further demonstrate that they are full of it. ..An apology with delivery of NOTHING!!
It may be time to end the charade

September 28, 2024
Unprompted review
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Reply from Next Step Funded

We regret to hear about your experience. We have confirmed that your account has been sent and is active. If there is any confusion or further issues, please reach out to us through our official channels so we can assist you in resolving them.

We appreciate your patience and understanding.

Best regards,
NSF Team

Rated 1 out of 5 stars

After they declined my withdrawal for…

After they declined my withdrawal for ineligible reasons, they migrated to a new provider... All good, I don't mind.

My account never got activated. I have sent several webforms and now my account is deactivated due to inactivity and it can not be reversed?

Too shady for words.

October 10, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

We are sorry to hear about your experience. Please note that the eligibility for withdrawals and account statuses follows the rules outlined in our terms.
If your account was deactivated due to inactivity, unfortunately, reactivation is not possible under our policies. For more details, you can always refer to our official guidelines here: https://faq.nextstepfunded.com/en/.

Best regards,
NSF Team

Rated 1 out of 5 stars

They make up rules as they go along,

They make up rules as they go along,
They said u traded news when I did not we all have forex factory and see red folder news
So they denied my payout when I journaled every single trade and know for a fact I DID not trade news
I have wiser then for proof and still awaiting this
I would go to another prop firm that don’t want to scam people

October 7, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

Thank you for your feedback. Please note that we have a system in place to detect violations of our trading rules, including trading during restricted news events, to ensure transparency and fairness. We are continuously working to improve our processes and services to provide the best experience for all participants.

Best regards,
NSF Team

Rated 1 out of 5 stars

Everything seemed fine with Next Step…

Everything seemed fine with Next Step Funded until they migrated. I have not ever had a payout but I have a funded account, then during the migration they accused me of "weekend holding". I can see from my own trades and records there is not a single trade that was left open over the weekend. Instead of helping me they took 45 days to respond to my messages because their support is almost non existent and then when they actually responded they didn't check the trades they just confirmed that I had an account breach that was due to weekend holding. Slow service, incompetent staff and a business that is clearly going downhill.

It is a shame because next step could clean up the space. Instead I am now one of their victims like many others. I won't be able to retrieve my money back through a chargeback as it has been too long.

September 1, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

Thank you for your feedback. We regret the experience you described. Please note that we have a system in place to detect accounts that have breached our trading rules, ensuring fairness for all participants. We remain committed to improving both our support and services.

Best regards,
NSF Team

Rated 1 out of 5 stars

HORRIBLE SCAM PROP FIRM

HORRIBLE SCAM PROP FIRM

They just denied my payout today Again even though I had trades that met the consistency rules.
They just cite all those trades as consistency rule breach and remove the profits so they don't pay.
They do what they like and get angry when challenged, they closed their Discord Chat just prior to The new cycle of Payouts so they don't have to explain themselves.
Well atleast I know they'll shut down soon but not without taking people's hard earned money away.
Don't even bother with them.

October 7, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

Dear trader,

We are sorry to hear about your negative experience. We have a strict system in place to monitor compliance with our trading rules, including consistency requirements. All evaluations and decisions are made in accordance with our policies to ensure fairness and transparency for all traders. The evidence supporting the decision has been sent to your email.
You can also review all our rules in detail in our FAQs.

Best regards,
NSF Team

Rated 1 out of 5 stars

Horrible firm

Horrible firm. Paid out first two times, then denied 3 withdrawal requests, making up reasons that is false. They get angry when you challenge them when they are wrong.

Trades flagged by them that fall right in the middle of my trading range, they cite them as outside range just to remove trades and not to pay.

If you want to lose your money, then you trust these fools.

EDIT AFTER NSF REPLY:

Yes, of course you need to review withdrawals against the rules, but then you need to apply it correctly. I showed your support more than once exactly that my trades does comply with the rules.

This is blatantly cheating / willingly not wanting to pay out my withdrawal which is the number one identifier of a scam firm. Pay out two or three withdrawals to suck more clients in, then deny them. From your discord it is clear all withdrawals are only small numbers. Don't advertise yourself as a trusted firm when you clearly are not.

October 4, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

Dear Customer,

We sincerely regret that you had such a negative experience with us. We understand how frustrating it can be when withdrawal requests do not go as expected. Our goal is to ensure fair and transparent service for all our users.

We would like to clarify that trades are reviewed according to established rules, and we always strive to act with fairness. We appreciate your feedback and will take it into account as we continue to work on improving our service.


Best regards,
NSF Team

Rated 1 out of 5 stars

Would recommend everyone to put there…

Would recommend everyone to put there money elsewhere!

Doesnt do payouts, even if you are following there rules. I gave them the benefit of the doubt when trying them out, but all i can say is that it was a waste of my time and money.

October 7, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

Dear Customer,

We regret that your experience did not meet your expectations. Please note that all payouts are processed according to the rules and conditions outlined in our platform. Ensuring compliance is essential for smooth transactions, and we carefully review every case to maintain fairness and transparency.

We appreciate your feedback and are continuously working to improve.

Best regards,
NSF Team

Rated 1 out of 5 stars

Withdrawal Request Denied

Withdrawal Request Denied - 107049

We regret to inform you that your withdrawal request has been declined. We kindly ask you to check your email for a second message, as there may be a potential consistency breach that needs your attention. Totaly scammers this îs my second denied payout first time they add me.rules for hft account and my account îs standard account passed manual and i write other review and they replay me tath my account îs hft not standard ,now i overpass rules wath they sayd me inhad in first withdraw and they no know wath to do and no pay me You can look wath stupid email they send me with the payout deny i lost over 1800 in thisnshit firm and when i was by payout they no want pay me 2 Times 1 k USD donnotntrust them they are scammers
No more speak stupid things normal account have only 50 % rule not 30 rule and not consistency rule

October 5, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

Dear trader,

We understand your frustration, but your payment was declined due to a breach of the rules applicable to your account. As previously communicated, each account type has specific conditions, and it is essential to follow the established guidelines. All relevant evidence has been sent to your email for review.

We appreciate your feedback and are doing our best to keep improving.

Best regards,
NSF Team

Rated 1 out of 5 stars

Scammers

Scammers. Purchased a challenge but did not receive account. Update : They only sent account credentials after i wrote this review. Yup blown my account. No big deal as its a "Flash Challenge" Will i purchase another challenge with this firm and gave them business? Definitely not.

October 4, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

Dear Afiq,

Thank you for sharing your feedback. We have reviewed your case, and we can confirm that the account was indeed sent on the same day you purchased the challenge. However, it appears that the account was unfortunately blown on that same day.

We understand how frustrating this situation can be, and we are here to assist you further if you have any questions or would like to discuss the next steps.

Please don’t hesitate to reach out to us, as we are committed to providing the best possible service.

Kind regards,
NextStep Funded Team

Rated 1 out of 5 stars

Next Step Funded is a Scam

I got an account from the next step funded. I have been trading pretty much nicely until when am nearing payout time I get a massive profit that I have no idea where it came from. From then on no matter how small my volumes are the profit and losses am getting are huge until I made a huge loss from a small volume and got my account locked for reaching drawdown limit.

October 4, 2024
Unprompted review
Next Step Funded logo

Reply from Next Step Funded

Thank you for sharing your experience. We’re sorry to hear you had issues with your account. It’s important to monitor the daily drawdown limits, as these can vary and impact your performance. We encourage you to review your trades and consider adjusting your strategy. We appreciate your feedback, as it helps us improve our services.

Best regards,
NSF Team

Rated 1 out of 5 stars

I bought a flash evaluation and they…

I bought a flash evaluation and they still haven’t given me the account. It’s a 25k account. It’s only 22 dollars but on discord they removed the chats so that no one can talk. Stay away and don’t buy anything from this prop firm. This prop firm has gone to dust and any money you spend on there website just be sure u ain’t getting that back at all. Don’t waste ur time. I repeat don’t waste ur time on this prop firm. Go with E8 market

October 3, 2024
Unprompted review
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Reply from Next Step Funded

Thank you for sharing your experience. We’re sorry to hear you feel this way, but we want to clarify that we have verified and your account has already been sent. We strive to provide efficient service and address any issues that arise. We appreciate your feedback, as it helps us continuously improve.

Best regards,
NSF Team

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