Next Vacay Reviews 800

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've been a member for many years and have purchased trips to Hawaii, Phillipines and most recently Grand Cayman Islands. Next Vacay makes ot so easy to watch for great deals on flights literally any... See more

Company replied

Rated 5 out of 5 stars

Hey guys! I can’t thank you enough for this one! We were able to get a group of friends together and we will all celebrate #friendship! #adventuring #VATTravel #lux4less #liveswelllived I... See more

Company replied

Rated 5 out of 5 stars

I have used Next Vacay to book two international family trips now. I absolutely love the emails and getting inspiration to visit new locations that I may have not thought of before…. Not to mention th... See more

Company replied

Rated 5 out of 5 stars

I can’t rave about NextVacay enough!! The dates and fares in their notification email were perfect!! We were able to book our flights to Italy using our airline miles and, get this, we used fewer m... See more

Company replied

Company details

  1. Flights Search Site

About Next Vacay

Written by the company

Next Vacay helps savvy travellers - just like you - find the best flight deals from their home airport to dream destinations around the world. Whether you’re a solo-backpacker, family vacay-hunter, honeymooner, bucket list checker or romantic weekender, we've got a deal for you.

Try us out with a FREE 30 day trial!

Plus a 6 month money back guarantee!

Plus a 6 month money back guarantee!
We offer a free 30 day trial period to test out our service. You will only be charged at the end of your first 30 days and then each year upon renewal. If you find that you're not able to take advantage of the deals we send you can request a refund any time during the first 6 months! (That's a total of 7 months to try us out!)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

800 reviews

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Rated 5 out of 5 stars

Cheap flights for flexible travelers

I was able to book flights to Peru for about half the normal fare- Next Vacay is perfect when you're flexible about where and when you want to travel, they give you flight deals from your nearest airport. Will continue my membership for sure.

September 8, 2020
Unprompted review
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Reply from Next Vacay

Happy to hear it, Grace! We love sharing the deals we find and helping our members save big while traveling to the places they love :) Hope you have an amazing time in Peru, and we're excited to see what other travels await you!

Rated 5 out of 5 stars

Got a great deal from Houston to Tokyo!

Got the deal!!! We homeschool and travel is part of our children’s education. My husband is taking our 17 year-old daughter on her first international trip to Tokyo. We are so excited! Thank you!

Jill Rogers
Next Vacay customer for 2 years...and will be for many more!

September 7, 2020
Unprompted review
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Reply from Next Vacay

That's awesome that you've made travel a part of your children's homeschool education! As they say, experience is by far the best teacher, and traveling teaches so many unforgetable lessons. We're ecstatic we could help expand your daughter's education with this trip to Tokyo, and we hope she has an amazing trip and it marks the beginning of many international adventures for her! :) Thanks for sharing this good news with us, Jill, and happy traveling!

Rated 1 out of 5 stars

Tried to get a refund.

Update to your response, first whose to say we will be able to travel in 2021, with the pandemic there is no guarantee when we can travel internationally again. Second, my subscription renewed less than a month ago according to my credit card charge... regardless just wanted to let people know what to expect if they respond a week late to canceling.

Really check this site out before signing up. I was charged for another year membership a few weeks ago, but unfortunately just noticed it. When I tried to get a refund they denied it. First of all you can't tell me a legitimate company can't give refunds. I understand what your Terms of Service states, but in today's world with COVIiD, this service has not been helpful. We're restricted to travel in the US and forget international right now so I feel I've lost money on this deal over the past 6 months. Airlines and hotels can give refunds during COVID, why can't this company?

Do your research before signing up, when we are truly allowed to travel you can find deals through other sites.

September 7, 2020
Unprompted review
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Reply from Next Vacay

Thanks for reaching out to share your feedback about your experience with our service and our team, Kelly. I'm sorry to hear it was not all that you expected and that you were disappointed by the renewal of your subscription. As stated on our website and in our welcome email, we're an annual subscription service, so we automatically renew every year on the same date as your initial charge.
We understand that with the current pandemic, many people may not currently be interested in flying or traveling, and while our service is currently focused on finding amazing deals for both international and domestic travel in 2021, members are free to cancel their membership at any time by contacting our support team or canceling directly via their account, which we provide a link to in every deal email we send. We do offer a two-week grace period for renewals in the event that members forget to cancel prior to renewal or circumstances require that they cancel and request a refund shortly after renewing. However, the subscription account in question renewed over a month ago, and our records show our deals being delivered and frequently opened with no request to stop or cancel during COVID.
Your subscription has been set to non renew, so you will not be charged again and the membership will end once the current period expires. If you have any other questions or feedback to share with us, please feel free to reach out to help@nextvacay.com.

Rated 5 out of 5 stars

Awesome deal!!

Hi everyone. I was sent an email with information about a flight from Reno Nevada to Nashville for around $200 round trip. I was a little skeptical because flying out of Reno is usually expensive and more so now with COVID-19.
I went ahead and looked into it and to my surprise I got a great deal for $207 round trip. This service is awesome!!

September 4, 2020
Unprompted review
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Reply from Next Vacay

Woohoo! Glad to hear you're enjoying our service, Juan, and congrats on booking that deal to Nashville! We can't wait to find even more inexpensive travel for you out of Reno so you can see and experience even more :) Happy Traveling!

Rated 5 out of 5 stars

My best friend got three tickets to…

My best friend got three tickets to Tokyo and is taking her two new teenage stepdaughters and they are beyond thrilled. Thanks so much!

I really appreciate the dreams and opportunities your service provides to me, especially during these difficult times. This time, it helped a dear friend, but we love it too, and intend to scoop up another deal soon. Thanks for sharing your flight-finding skills!

September 4, 2020
Unprompted review
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Reply from Next Vacay

That's awesome news, Gretchen! We're so happy you could share this deal with a friend and that she was able to use it to book her and her stepdaughters an amazing trip to Tokyo! With times like we're in right now, the littlest bright spots can offer the most joy, and it's amazing what traveling can do to lift your spirits! We're so happy we can share that joy and excitement with you and by extension, your friends and their families as well. It really means the world to us, so thanks again for sharing :) We hope they have an amazing trip, and we can't wait to see what adventures are in store for you in the future as well!

Rated 1 out of 5 stars

Trying to cancel on the website and I…

Trying to cancel on the website and I can't login. It says they are sending me an email to login and it never comes. I wanted this canceled. I stopped getting emails last year and now they charged my account without any services provided. Next stop will be BBB

September 3, 2020
Unprompted review
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Reply from Next Vacay

Thanks for much for taking the time to share your feedback with us, Tatiana. I understand your frustration and disappointment with this situation, and we definitely want to make this right.
It appears there was a block on your email address which was preventing our emails from being accepted to your inbox, so that explains why you did not receive our service or the login emails because they were blocked. I'm so sorry again for any trouble.
We discovered this issue after you contacted us yesterday evening but had to escalate your email to our billing and tech team to find a way around the block and resolve this issue. Our team was able to correct the error, so you should have already received an email with more details about all this and a confirmation of your cancellation. If you have any questions or need anything else, please don't hesitate to respond to that email or contact us directly at help@nextvacay.com so we can ensure you're all set. Thank you!

Rated 5 out of 5 stars

Unbelievable deal.....that was REAL!

I saw a posting for roundtrip airfare to Tokyo for $500 and knew that I had to take a look as, even for coach, that was an unbelievable deal. I had traveled to Japan several times for work, but my wife had never been. We worked on dates that would work and still maximize the price and were able to get 9 days in Japan for $523 each! We hope the COVID travel restrictions are lifted by the time we fly but, we couldn't be happier with the accuracy of the Next Vacay information!

September 2, 2020
Unprompted review
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Reply from Next Vacay

Congrats on booking those tickets, Pete! Nine days in Tokyo sounds amazing, and we're so happy you could make the dates work so you and your wife can experience it all together! We're keeping our fingers crossed for you that this trip goes off without a hitch, and we can't wait to hear what other deals you're able to score in the future! :)

Rated 5 out of 5 stars

We just booked 2 tickets to Cancun

We just booked 2 tickets to Cancun! We are so excited! This will be our first international vacation and it wouldn't be happening if I hadn't gotten the email from Next Vacay telling me the prices were down!

August 31, 2020
Unprompted review
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Reply from Next Vacay

That's so exciting, Brieanna! Your first international vacation and it's to Cancun as well! We couldn't be more ecstatic that we were able to make this happen for you :) Happy traveling and here's to many more travel firsts in your future!!!

Rated 2 out of 5 stars

Concept is great, but try to cancel? Not so great!

The concept is great, but really simple. They find flights to various locations that are cheap.
If you knew where you wanted to go, Google flights as well as many other services can let you know when flights run cheap for free.

I signed on for a year and got regular emails. My vacation plans changed last year to motorcycling across North America, so I really did not need it. This spring I bought an RV (and just in time I might add).

I noticed I was being billed on my credit card statement. This would be the third year. I contacted them and they said if I contacted them within 30 days, they could issue me a refund. Now if I had called months down the road, I get it, but I called 5 weeks after they billed me. Less than one week of receiving my statement.

If I had received an email, as most reputable businesses would do when they charge you a renewal, I would have called to cancel. Simple.

I dont think this is fair. If after I was board touring North America I think I would have signed back up. But not now.

To have a charge back on my cc and getting the card cancelled, reset the automatic payments I already have, its just not worth the trouble for the $25 bucks.

August 28, 2020
Unprompted review
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Reply from Next Vacay

Thanks for taking the time to reach out with this feedback, James. I'm very sorry to hear the experience did not live up to your expectations and that the automatic renewal of our annual subscription caught you off guard.
When members sign up, we offer a 30-day free trial period along with a 6-month money-back guarantee so members can try us out for up to 7 months and virtually pay nothing if they're unsatisfied. Members can simply reach out and request a refund within 6 months of being charged. After this, memberships are set to automatically renew every year on the date of your initial charge and while we don't send out renewal notices at this time, members can access their account at any time during their membership to turn off the auto-renewal feature or cancel their subscription immediately. Our support team is also available to provide assistance with this or anything else our members may need.
As per our Terms of Service, renewal fees are non-refundable, but I do want to clarify that we offer a two-week grace period, not a 30-day grace period, so members can cancel or get in touch for a refund within two weeks of being charged if they no longer wish to continue their membership. Unfortunately, requesting a refund of this charge five weeks after it processed would place your request outside of our refund period.
Again, my sincere apologies for any disappointment or frustration this situation has caused. Our goal has always been to help our members travel to amazing destinations for unbelievable prices, and we strive to give outstanding customer support to facilitate our members' success. If you have any questions or would like to discuss your account or the charge in question further, please reach out to us at help@nextvacay.com so we can assist you.

Rated 5 out of 5 stars

Japan!!!!

Hello,
Just wanted to let yall know I booked my ticket for Japan for May 2021 with this deal! Including my choice of window seats and insurance I spent $589! 
This deal is giving me the opportunity to go somewhere I've always wanted to go and this is my treat to myself after working the last 6 months as a covid crisis nurse! 
Thank you and have a lovely day!

August 27, 2020
Unprompted review
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Reply from Next Vacay

Thanks so much for sharing this awesome news, Tempest, and thank you for all of your hard work fighting tirelessly to save lives. If anyone deserves a vacay, it's you and all the other incredible front line workers out there, putting your lives on the line to help others. We're so happy we could help make this trip a reality and help you spoil yourself a bit after working so hard. Take care, and happy traveling!

Rated 5 out of 5 stars

Scored non-stop round trip from LAX to…

Scored non-stop round trip from LAX to Puerto vallarta in December for $250! Thank you!

August 24, 2020
Unprompted review
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Reply from Next Vacay

What a perfect getaway, Leona! Puerto Vallarta is a gorgeous spot, and we're so excited we could help you snag such a great deal! Definitely a trip to look forward to and we hope you have a blast :) Happy travels!

Rated 5 out of 5 stars

Oahu has my heart!

Excited to go to Oahu in February for a ridiculously low price. Booking this by using the email link from Next Vacay was smooth and easy.

August 24, 2020
Unprompted review
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Reply from Next Vacay

Congrats Debbie! Oahu sounds amazing and February will be a great time to take it all in. So glad to hear booking was a piece of cake, and we hope you have a fantastic time exploring the island and all Oahu has to offer :) Happy traveling!

Rated 5 out of 5 stars

Heading to the sun and sand!

Happily have been a Next Vacay member for a few years now and have booked several trips based on their recommendations. Just scored two round trip tickets to Kona for under $400. With Covid ruining travel in recent months, I’m looking forward to getting back at it!

August 16, 2020
Unprompted review
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Reply from Next Vacay

That's so exciting! We're so happy we can help you jump right back in to traveling and Hawaii sounds absolutely amazing :) We hope you have an awesome vacation enjoying the sun and the sand in Kona!

Rated 5 out of 5 stars

i’ve been subscribed to next vacay for…

i’ve been subscribed to next vacay for almost a year now & had not hooked anything until today. i thoroughly enjoyed getting those emails and dreaming about the places i could go, well it’s finally come true! today, i booked a trip to lisbon and rome through next vacay with my cousin for a RIDICULOUSLY cheap price. we are so excited to finally have something to look forward to given the times we are in now. booking was SO easy through next vacay. naveen & shaylee sent a link directly to where we needed to book & it was purchased within 10 minutes! so excited for this trip and many more to come through next vacay! thank you naveen & shaylee!!

August 10, 2020
Unprompted review
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Reply from Next Vacay

Thanks for sharing this great news, Hannah, and congrats on booking those tickets! Especially during times like this, it's a special treat to have something to look forward to, and we're ecstatic we could help make this happen! We hope you and your cousin have an amazing time in Lisbon and Rome, and we can't wait to find even more deals to continue making your travel dreams a reality :) Happy traveling!

Rated 5 out of 5 stars

Next Vacay is more than just cheap flights, it lets you dream and plan trips

Hello all,

I have belonged to Next Vacay for TWO years before I EVER used it to purchased a trip. But that first year wasn't a waste at all, as there were many trips I was interested in and I thoroughly enjoyed contemplating different excursions!

Finally though I booked two trips this year. The first I booked in February for this October and it is near and dear to my heart, as I booked my wife and I on a trip back to Greece, where we honeymooned 25 years ago! This is particularly important to me because I took one of my daughters to Athens, Mykonos and Santorini two years ago and just simply fell in love with those two islands. I soooo wanted Barbara with us then, but now she and I will be able enjoy it.

From a practical point of view, Next Vacay was wonderful because the ticket price was so cheap (under $400) that I opted for an upgraded seats and insurance. And now with covid issues, if the trip is canceled, I will still be reimbursed.

The second trip I booked in May for January 2021 and it is to my wife's favorite place, Aruba and we are taking our 3 adult daughters. Again, without Next Vacay, I doubt I would have been able to afford 5 tickets.

I look forward to safe travels for all in the future.

Ron

August 6, 2020
Unprompted review
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Reply from Next Vacay

Thank you so much for taking the time to leave us this wonderful feedback, Ron! We're so happy to hear that the deals brought you so much joy to see in your inbox, even when you weren't booking any, and it sounds like that waiting has paid off! Two incredible trips to such special destinations, and it means the world to us that we could help make these dreams come true and help you return to the wonderful spot where you honeymooned with your wife 25 years ago. And the fact that the second trip you booked is to your wife's favorite place is really just the cherry on top! :) We hope you and your wife have an amazing time in Greece, and that you enjoy your trip to Aruba with your daughters. Happy and safe travels from all of us here at Next Vacay!!!

Rated 5 out of 5 stars

Well worth the small annual fee!

We have booked 3 flights in 2020 alone based on the emails we get from Next Vacay Team! Definitely worth the small annual fee for the money we've saved. We have been able to splurge for first class for the money saved on one flight!

August 6, 2020
Unprompted review
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Reply from Next Vacay

That's awesome, Troy! It's always a treat when you get an opportunity to splurge on yourself and we're so happy we could find you these deals so you could put those savings to good use! Happy traveling, and we hope you enjoy that first-class experience :)

Rated 5 out of 5 stars

It's not just a dream anymore

After watching all your great deals for over a year, We have finally match with a time and place! Booking the flight was quick and easy!

We are so excited! We are actually planning to use this trip to Paris to begin our slow travel adventure around Europe as retirees! We won't make use of the return flight but at these prices it is a win-win!

Looking forward to the planning now that we have a start date!

Cheers!

Trish V

August 4, 2020
Unprompted review
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Reply from Next Vacay

That's fantastic, Trish! Traveling around Europe will be such an amazing experience, and we're so happy the timing finally worked out for you to make this dream a reality :) Thanks so much for sharing the good news, and happy traveling taking in all the sights and experiences Europe has to offer!

Rated 5 out of 5 stars

Thanks so much!!! Just booked a birthday getaway!

Had this service for 2 years now and it is worth it to just get updates for cheap flights to amazing places. Thanks to the latest communication, I just booked a birthday getaway!

August 4, 2020
Unprompted review
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Reply from Next Vacay

Congrats on booking an awesome getaway for your birthday, Cheryl! We're so happy we could help make your upcoming birthday even more special, and we can't want to see what other amazing deals you snag up in the future! Happy birthday and happy traveling! :)

Rated 5 out of 5 stars

Fly somewhere for lunch ??

We recently recieved notice about a flight to Philadelphia. I changed the dates and it was cheaper than first listed. The wife and I are leaving Saturday morning from Dallas to fly up just for lunch ( Philly Cheesesteak) then back home. For $43 round trip...why not !!
Love this company !!
Thanks N & S !

July 29, 2020
Unprompted review
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Reply from Next Vacay

For some of that iconic Philly Cheesesteak, $43 on a round trip flight is just too good to pass up! That's awesome you were able to get an even cheaper price when you adjusted the dates, and we hope you and your wife have a fantastic lunch date, Dane :) Happy traveling!

Rated 1 out of 5 stars

I cancelled my membership and they…

I cancelled my membership and they continued to charge my credit card. They refused to refund the charges. This is still in dispute. I would not recommend getting involved with this company. As they stated in their comment, they screwed up and made two accounts for me and was double billing. I had to get them to straighten that out. They deny my cancellation "no record of it". Obviously their record keeping is not the best or I would not have had two accounts and billed for both of them. Just because they "don't have record of it" doesn't mean it didn't happen. Be ware, they will scam you out of money any way they can.

July 29, 2020
Unprompted review
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Reply from Next Vacay

Thank you for reaching out and sharing your feedback with us, Cindy. Of course, we understand your frustration regarding this situation. However, after going through our records multiple times, we could not locate any cancellation request prior to your recent chat with us.
In our previous communication with you, we did receive your explicit confirmation that you wished to keep your account active and this is the reason your account is active with us now and why you have continued to be charged annually for your subscription. Had we received a request to cancel, we would have immediately assisted with that, and you also have the option to cancel your membership directly from your account at any time.
Due to the amount of time that has passed since the charges were billed, the previous charges under this account are not eligible for a refund. However, as mentioned in our email, we have made sure your subscription's auto-renewal feature is now turned off, so you will not be billed further. We have sent an email to your inbox with all of this information along with records of our previous communications. If you have any other questions or concerns that were not addressed, please don't hesitate to reach back out via that email or directly at help@nextvacay.com, and we'll be more than happy to go over your account with you further.

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