Nexus Auto Transportation Reviews 2,111

I used Nexus after finding them listed on Forbes for trusted auto delivery companies. The got me set up with a date that was soon and worked for me. After I started reading some reddit threads, I started to get very worried.

However, I am happy to report that outside of being a little late to show (which I expected and anticipated). My vehicle arrived to AZ from CA without any issue and made it there earlier than anticipated. The driver was very polite and answered all my questions on pickup. The truck it was loaded onto was pretty big and had other cars on it already. Overall I'm very pleased with the whole experience, especially for the price point. I would definitely recommend them, especially if you're looking for reliability while staying affordable.

I had a very good experience shipping my car with Nexus Auto Transport. Shipping was timely, the driver accommodated our special instructions, and from booking to delivery communication was excellent.

Brian from Nexus told me I would have a positive experience. I had an AWSOME experience. Easy and carefree. Great communication from Nexus and the driver transport who picked up the car. He was also very professional and hope to get him again. It didn't start out great with a different carrier though. They gave me a great price. Then 3 days later called and said they could pick up tomorrow for $267 more. I said I'll stick with the original and the guy just hung up on me. That's when I cancelled them and called Nexus and spoke with Brian. They picked up the next day and had at my son's house in Florida less than 48 hours later. I paid just a few dollars more, but it was well worth it and still paid much less than the bait and switch price from the other carrier. I won't say who the other carrier was but if you feel lucky, you can go with someone other than Nexus.

Very good transport company, excellent communication, good price, driver was a day early better than expected

We had an excellent experience with Nexus Auto Transport. Our work truck broke down in Glenwood Springs, and since the repairs were under warranty in Englewood, we needed fast and reliable transport. Nexus Auto came through with the cheapest rates we found from Glenwood to Englewood (A-Affordable) and made the whole process completely hassle-free.

Ace, our initial coordinator, was professional and clear from the start. Aaron in dispatch kept everything organized and on schedule, and Sergio from support was easy to reach and very helpful with updates. Communication was smooth the entire time.

Pickup and delivery were fast, and they handled everything efficiently so we could focus on getting our truck repaired. If you need dependable auto transport with easy communication and great pricing, I highly recommend Nexus Auto Transport!

Nexus Auto Transport did exactly what they said they would. The drivers were polite, communicated clearly, and showed up on time for both pickup and delivery. The vehicle was shipped across the country without issue and arrived on schedule in the same condition it left in. They were also very courteous to the receiving party. Smooth process from start to finish — would absolutely use them again.

I never utilized a transport company before but won’t hesitate to use Nexus again. I requested a few quotes online. Nexus was the cheapest yet rated the best. I filled out all pertinent information including a contact person at the dealership, then received a phone call from Nexus to finalize transport. I received an e mail shortly after with an estimate of pick up and delivery. Within a couple hours I received notice from my dealer that my truck was picked up. Within an hour after that I received an email with an ETA for delivery. Two hours before delivery I received a phone call confirming delivery time. Stated they would call again within 15 minutes of delivery. I received a phone call stating they would be at my house in 15 minutes, the original ETA! Nexus saved me over six hours of my time, (over three hours away each way) and gas. I couldn’t have picked up my truck for any cheaper.

I had a great experience, great customer service and the job got done in timely manner.

The service provided by Nexus Auto transportation was really subpar and annoying I wouldn't advise.

Called them to pick up a car and deliver it to my house and it was done the very next day, very responsive and professional.

Best price and next day pickup and delivery. Great customer service.

I would definitely use this company again. It was easy to book, prompt pickup and delivery. The driver communicated with us as to the time of pickup and delivery and was very courteous.

Hard to trust shipping companies now a days but they made it super easy I just made the call set the pick up and drop off and they did the rest the car was here exactly when they said it would be hassle free

Nexus gave me a locked in price and pickup window, called on final day to tell me it will be two days late and $400 more. They will not cover any difference even though they locked in a price with me.

Great experience with Nexus Transportation again! This is the 2nd time I’ve used Nexus and just like 1st it went super smoothly with no hassle at all. Big thanks to Diana, the coordinator — she was awesome to work with, kept me updated, and made the whole process easy. My Jeep was on time and handled with care. Would definitely recommend Nexus Transportation!

Failed to pick up our car in the scheduled time frame they set. Horrible communication, misleading progress stating a driver was scheduled when one was not. Don’t waste your time dealing with this company.

Great experience and fast shipping

Very fast reply on quote and stuck to there price. I was informed of every detail of the trip. Picked my vehicle on Friday and was delivered on Saturday 600 miles later. Thank You

I scheduled a pickup for 1/1 or 1/2/2026. I called every day starting 12/31 trying to confirm the pickup.
Everyone who answered the phone read the same script, " we are working with the dispatchers to locate a driver we will call you back". Final on 1/5 they "found" a driver. The original quote was for $1,105, but the NEW price was $1,650 (a 50% increase). After pickup on 1/6/2026 the car finally arrived in Florida on 1/11/2026. The entire process was a lie, lowball pricing and make-believe schedules. Do NOT use this company.

I found the service was exceptional! The driver was courteous and professional. I highly recommend their transport services.