Nebraska Furniture Mart Reviews 133,348

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of their online shopping experience, highlighting the user-friendly website and the straightforward ordering process. Many consumers appreciate the competitive pricing, often finding products at better rates than elsewhere, and commend the wide variety of items available. The quality of the products and the helpfulness of the staff are also frequently mentioned as positive aspects. However, some customers encountered minor difficulties with the website, such as issues with logging in, resetting passwords, or locating specific product information like whether a stacking kit was included. A few people also experienced confusion when trying to apply coupons or found it hard to search for items based on their descriptions.

What people talk about most

User experience

Customers had positive experiences with the user experience. Many reviewers found the website easy to... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation.... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and speed. Many customers... See more

Product

Clients share positive opinions on product, often highlighting the wide selection and ease of finding items.... See more

Price

People report positive experiences with price, consistently finding great deals and competitive pricing. Many... See more

Based on these reviews

Rated 5 out of 5 stars

NFM has SOME AMAZING people that work there. We buy lots of different items; some super expensive. We purchased a Subzero about a year ago and I needed some assistance with that recently and Marissa... See more

Rated 5 out of 5 stars

Online shopping was easy in the price was fair. The furniture we bought was much less expensive than our local stores carry the same thing for. We have not received our furniture yet, but look forwar... See more

Rated 5 out of 5 stars

I was able to look for the options I was looking for and narrow it down to this purchase. Also, my account was locked and Customer Service was very helpful in getting my account back up so I could log... See more

Rated 5 out of 5 stars

You accepted my reward card and made it easy to apply. Website information was easy to read (small print is a problem for me). Information was thorough

Company replied


Company details

  1. Furniture Store
  2. Electronics Store
  3. Wholesaler Household Appliances

About Nebraska Furniture Mart

Information provided by various external sources

Furniture, Flooring, Electronics, Appliances



Nebraska Furniture Mart

Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.

Shop Now

Easy to Shop Anytime

Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.


Furniture
Mattresses
Appliances
Flooring
Electronics

Low Price Guarantee

NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.

You'll Find It Here For Less

Written by the company

Low Price Guarantee

NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.

Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.

Contact info

4.8

Excellent

TrustScore 5 out of 5

133K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website is easy to use

Website is easy to use, and the selections are wonderful. Completing the order including delivery was a breeze. We love NFM!!!

April 19, 2026
Rated 5 out of 5 stars

Love NFM

NFM always has great deals and I appreciate how easy it is to use the website. I also appreciate how easy returns have been.

April 19, 2026
Rated 3 out of 5 stars

Online system

Online and review process

April 17, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Mary, thank you for your review and for choosing NFM. We appreciate your feedback on the online system and review process. If you need any further assistance please reach out to us at https://www.nfm.com/contact-us

Rated 4 out of 5 stars

Purchase process was simple and detail…

Purchase process was simple and detail information available

April 18, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

We appreciate you taking the time to share your feedback, Paul. We are happy to hear the purchase process was simple and detailed information available.

Rated 3 out of 5 stars

Could not access your website from my…

Could not access your website from my PC. Had to access your site via my phone.

April 18, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Debra, thank you for sharing your feedback. We’re sorry to hear you couldn’t access the website on your PC and appreciate you taking the time to let us know. If you have any further questions or concerns please reach out to us at https://www.nfm.com/contact-us

Rated 2 out of 5 stars

i have specific passwords i use for…

i have specific passwords i use for specific reason, i have used @ for years as my astric.. having that removed force me to do things i don't want to do..
It may seem petty,, but petty may send me away.
seriously ,, no Calander on the Calander.. how lazy is your IT..

April 18, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Douglas, thank you for sharing your feedback. We’re sorry the password change and calendar issue caused frustration, and we appreciate you bringing it to our attention. If you have any further questions or concerns, please reach out to us at https://www.nfm.com/contact-us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look