Nebraska Furniture Mart Reviews 133,344

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of their online shopping experience, highlighting the user-friendly website and the straightforward ordering process. Many consumers appreciate the competitive pricing, often finding products at better rates than elsewhere, and commend the wide variety of items available. The quality of the products and the helpfulness of the staff are also frequently mentioned as positive aspects. However, some customers encountered minor difficulties with the website, such as issues with logging in, resetting passwords, or locating specific product information like whether a stacking kit was included. A few people also experienced confusion when trying to apply coupons or found it hard to search for items based on their descriptions.

What people talk about most

User experience

Customers had positive experiences with the user experience. Many reviewers found the website easy to... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation.... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and speed. Many customers... See more

Product

Clients share positive opinions on product, often highlighting the wide selection and ease of finding items.... See more

Price

People report positive experiences with price, consistently finding great deals and competitive pricing. Many... See more

Based on these reviews

Rated 5 out of 5 stars

NFM has SOME AMAZING people that work there. We buy lots of different items; some super expensive. We purchased a Subzero about a year ago and I needed some assistance with that recently and Marissa... See more

Rated 5 out of 5 stars

Online shopping was easy in the price was fair. The furniture we bought was much less expensive than our local stores carry the same thing for. We have not received our furniture yet, but look forwar... See more

Rated 5 out of 5 stars

I was able to look for the options I was looking for and narrow it down to this purchase. Also, my account was locked and Customer Service was very helpful in getting my account back up so I could log... See more

Rated 5 out of 5 stars

You accepted my reward card and made it easy to apply. Website information was easy to read (small print is a problem for me). Information was thorough

Company replied


Company details

  1. Furniture Store
  2. Electronics Store
  3. Wholesaler Household Appliances

About Nebraska Furniture Mart

Information provided by various external sources

Furniture, Flooring, Electronics, Appliances



Nebraska Furniture Mart

Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.

Shop Now

Easy to Shop Anytime

Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.


Furniture
Mattresses
Appliances
Flooring
Electronics

Low Price Guarantee

NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.

You'll Find It Here For Less

Written by the company

Low Price Guarantee

NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.

Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.

Contact info

4.8

Excellent

TrustScore 5 out of 5

133K reviews

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Rated 4 out of 5 stars

I always have issues logging on to your website

I always have issues logging on to your website and when you make me reset my password, it takes hours for you to send me a link to reset it.

April 17, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Brian! We apologize you're having trouble logging in and that password reset links are delayed. We appreciate your feedback and we'll investigate these issues to improve our website's performance.

Rated 1 out of 5 stars

Could not log in to account

Could not log in to account. Received message that password was expired and that I needed to reset. Never received email to reset password.

April 17, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hello Matt! I am sorry to hear of the trouble, and do understand how this can be a frustrating experience. It may take up to 24 hours before the password reset is found in your inbox. If it has been longer than 24 hours. please contact 1 (800) 336-9136, and our team will be happy to help. Have a great day!

Rated 5 out of 5 stars

Great experience!

April 17, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thomas, thank you for your review and for choosing NFM. We’re glad to hear you had a great experience.

Rated 4 out of 5 stars

Easy

Online made it simple

April 17, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Stephen, we appreciate your review and your business. We’re happy to hear the online experience was easy and hassle‑free.

Rated 4 out of 5 stars

I order thing

April 16, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for placing an order with us, RM!

Rated 1 out of 5 stars

There was nothing wrong with my…

There was nothing wrong with my password. Don’t appreciate being forced to change it

April 16, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Ben. Thank you for your feedback. We understand the inconvenience. As part of our efforts to keep our customers safe, a password reset may be required at various times throughout the year. If you have any questions or concerns, please feel free to contact us at 1-800-359-1200, chat at nfm.com or by email at contact.us@nfm.com.

Rated 3 out of 5 stars

hard to find item

April 16, 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Matthew. We are sorry to hear you experienced a difficult time trying to find an item. We understand how frustrating that can be. If you ever experience this in the future our phone agents will be happy to help you with your order at 1 (800) 336-9136 EXT 22421.

Rated 5 out of 5 stars

Efficient and successful shopping

I needed to get in and out of the store quickly and find a twin sized mattress. The store was easy to navigate and the associate was knowledgeable, efficient, and informative. A super easy, successful trip!

April 16, 2026
Unprompted review

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