National Gas & Electric Reviews 7

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Utilities

Information provided by various external sources

electricity, natural gas, renewable energy, service, energy resuorces,


Contact info

  • Wickchester Lane 12140, 77079, Houston, United States

  • ngande.com

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Breach of contract

My contract states "National Gas & Electric, LLC will contact you no later than 30 days before each automatic renewal to notify you of your supply options". They never contacted me and I've checked my spam folder. Nothing via USPS mail. They played me by leaving the low rate in place for a couple months after the contract ended and then suddenly jacking it up more than 2x what it was before. You might say it's my bad for not reminding myself to check it but no matter what it's a breach of contract.

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

One of the worst experience

One of the worst experience, I have ever had, one guy called Rub advised me your change of tenancy will be done in 2 days after two months someone advised me we will send you letter to let you know, they have a very bad customer service and poor service. I would never go with them they are laying and unprofessional team.

January 12, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look