Bad quality and no return possible (solved)
I bought a the Mai Chau Canvas and they felt like shoes from H&M. I never had problems with shoes I bought online and never (!) had to return a pair, but in this case I wanted to. Although I followed the instructions on the website, return was not possible. Even if it had worked, I would have had to pay 9€. (From Germany)
Update: The customer service contacted me and the return was made possible even two months later. Thank you!

Reply from N'GO







