Ngukassociates Reviews 29

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I am extremely satisfied with the excellent service that your business had delivered, especially with the savings and the refund. What a brilliant company! If I could put 10 stars I would! You hav... See more

Rated 5 out of 5 stars

What an excellent result NgUK Associates got for me. A substantial business rates reduction, just as I had asked. Not to mention the welcoming customer service that they provide. Highly recommend for... See more

Rated 5 out of 5 stars

Got us a reduction has promised on both of our companies, would highly recommend, great help from start to finish

Rated 4 out of 5 stars

Reduced our business rates and has saved us a lot of money and hopefully we'll continue to save money. It took a few months but we received confirmation from the council and a refund of over £2000.... See more

Company details

  1. Business Services

Information provided by various external sources

NG UK Associates is a professional organisation specialising in the field of business rates. Our dedicated teams of specialists provide an exceptional service to business occupiers throughout the country. We possess the commitment to ensure that our clients rate liabilities are minimised for a variety of businesses.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 1 out of 5 stars

BOGUS COMPANY

bogus company

THEY CAME TO SEE US 2017 AND PROMISED TO HELP REDUCE THE RATES ,TOOK CHEQUE AND BANKED AND NOT HEARD TILL NOW FROM THEM .A BOGUS COMPANY DO NOT TRUST NG UK ASSOCIATES LTD
26 YORK STREET WESTMINSTER

April 10, 2019
Unprompted review
Rated 1 out of 5 stars

If I could Give below 1 star I would! AVOID!!!

Absolute SCAM!! Please do not fall for the rubbish that these people give you. All they are good at is banking your cheques and feeding you a whole load of nonsense over the phone/Email. They do not even reply to your emails, they do not care and should be investigated. When you do call, and get charged for calling there number, they tell you the surveyor is looking into it, or the surveyor hasn't got back to them. I now have to swallow the fact we have lost a little over £800.00 for a service that was not provided as promised. Every time you call to ask for someone, they tell you that that person has left the company. No one that i have been dealing with has remained in this company longer than 2 months. They have been apparently working on our case for 2 years. once again a load of CRAP!. I never have written a review for anything but this company definitely required for me to write about the horrible experience we have endured. I have done some research and wished i did so before falling for the charm in the beginning. They are scamming innocent people for there hard earned cash and are getting away with it. It is daylight robbery. The should be investigated and reported!

April 2, 2019
Unprompted review
Rated 1 out of 5 stars

Genuinely don't bother with this company

Once the initial charm offensive of securing a meeting with us (with the promise of getting our business a reduction in our business rates and a reimbursement of 5 years of overpayment) this process took a rapid nose dive. We had to constantly chase them for updates which they would constantly say X,Y and Z wasnt available to deal with our query and that somebody would ring us back (this never happened not even once) they would claim to have emailed us updates (they never did) and when we would ask for evidence of these emails they would promise to do so and once again never followed through. The various associates we dealt with throughout the process grew increasingly rude and would often sigh and tut down the phone when speaking to us when they came under pressure to give us answers. The end result being they never delivered on what they promised and I would never recommend them to anyone - I wish we had looked at the trust pilot reviews beforehand for this company as its evident that many other people have experienced the same levels of unprofessionalism

May 2, 2018
Unprompted review
Rated 1 out of 5 stars

Total scam - avoid

Promised to save some money on business rates - as soon as they took my money (£900) never got back to me. Keep calling them and asking about the progress and they always promise to call me back and never do.

January 30, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - avoid at all cost - a salesman called saying he was from NG Associates, he was rude and called me a 'pr1ck' - i called the number on the site, apparently its one bloke working in an office that have paid for a virtual office with a posh address - theyre not a real company - just an idiot/fraudster sat in his bedroom
Sorry this was NG Associates UK - ngukassociates.co.uk there is another company that ends in Org which it is not

December 14, 2017
Unprompted review
Rated 1 out of 5 stars

Complete scam artists

Complete scam artists. Pressured us to pay for work that was never done in 2 years. never use a 3rd party company to negotiate rate reductions. they just use Valuation Office delays to reap fees. Avoid at all costs I Intend to contact the Police over this. They probably took money from 1000 companies at £750 a time. You do the maths!! This company should be investigated by the Police as it is a large fraud affecting business owners, many of whom are NOT limited companies. What is most annoying of all is that any rates rebates given were given by a Government initiative, nothing whatsoever to do with NGUK

October 31, 2017
Unprompted review
Rated 5 out of 5 stars

We are a Medical Centre and used NG …

We are a Medical Centre and used NG associates to appeal our business rates. From the moment we instructed NG we received excellent service. We received regular updates throughout the process and NG were always on hand to answer any questions that I had. After a fairly short period of time, we received an outstanding result, far exceeding our expectations. I cannot recommend NG highly enough.

August 9, 2017
Unprompted review

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