I did NOT receive the wig that I ordered. Also, had to trash the wig after 2 months because it was all matted together and unable to wear.
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See what reviewers are saying
Honestly the best quality out there. I don’t say this lightly because I’ve tried so many companies in the past where the hair ends up being ratty within a month. I’m really happy I found them, I’ve be... See more
Just perfect could not be better for the best fitting unit I have ever received I have purchased several Tom other companies Luvme. They never custom or send you the size you request. I have found a w... See more
I was skeptical to order at first as there are not a lot of reviews regarding this wig but I am glad I risked it. It came out better than I thought, the texture feels amazing and the wig is nice and... See more
Company details
About NiaWigs
Information provided by various external sources
www.niawigs.com
Contact info
United States
- service@niawigs.com
- niawigs.com
Asks customers to review
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Hasn’t replied to negative reviews
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The quality was bad
The quality was bad. It was not the same as what the influencers were given. I feel cheated. Never ordering here again. I have already thrown out the wig as it was tangling very badly. Was a waste of money.
Unfortunately hair refuses to take…
Unfortunately hair refuses to take moisture it’s also gets unbelievably matted extremely unbearable .
Besides that the (tap-ins) where good and strong against wind , pulling , and water
I was sent the wrong wig
I was sent the wrong wig. When is attempted to return it was told I could not.
Quick delivery
Quick delivery. I really like the texture and overall feel of the hair. I want to thrilled about the smell- however, I am aware that often the hair will have a slight smell from texturizing the hair. I’ll give a full review once I install these micro loop extensions in my clients hair
I’m a newbie to wearing wigs and I must…
I’m a newbie to wearing wigs and I must say that I love my silky straight wig. I’m looking forward to ordering more wigs through NiaWigs as I build a collection.
Honestly the best quality out there
Honestly the best quality out there. I don’t say this lightly because I’ve tried so many companies in the past where the hair ends up being ratty within a month. I’m really happy I found them, I’ve been using them for about a year. Communication is also really good when issues do arise
Very satisfying with my hair wig
Very satisfying with my hair wig, this is the best wig I ever bought,
I am a repeat international customer
I am a repeat international customer. Once again the service was great and the unit looks very real.
There was s bad smell
There was s bad smell. I requested a refund and never heard back.
1st wig was great...
1st wig was great.... the orders proceeding I ordered small size caps and they were all huge.
I ordered this wig once before and…
I ordered this wig once before and this second unit doesn't look the same nor feel the same
No available customer service for returns.
I tried to return a wig to you but you never responded to multiple emails. It’s still in the box and I have filed a dispute with my credit card company. You do not provide any customer service. I bought this wig is December and I am just now getting this email for a review. I also did not get the discount you promised when I purchased it. I will return the wig as soon as you send me a return label with instructions. Please make improvements to your service department.
I love it!
The wig looks very natural and similar to my hair type. I was easily able to recolor it. The ability to order using custom measurements helped make this wig fit my head perfectly. I'm very satisfied with the service and product this company provided.
My experience was great
My experience was great. Shipping was fast I purchased two headband wigs different types. The only thing I wish they would do update their headbands. I have two sets of the same headbands.🥴🙄
Received wrong wig.
The last purchase that I made, I did not receive the wig that I purchased. It was a totally different wig. I know this because I have purchased a lot of wigs from NiaWigs.
Love your hair and customer service
Customer Service isn’t great
When I received them product, I did not like the length or honestly how it looked on me specifically (I tried it on one time, for a few minutes, never actually wore it out). When I reached out to customer service to return (which I was well within my rights to do), the customer service went back and forth multiple times cautioning me to keep the wig and never providing me a way to actually return it. I’ve never had so many issues trying to return a product (which I ultimately could not return).
This wig is sooooooo incredibly itchy
This wig is sooooooo incredibly itchy. It is not human hair as advertised
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