National Institute of Beauty Reviews 129

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of navigation and the ability to complete tasks at their own pace. Many appreciate the helpful and professional staff, noting their continuous guidance and supportive communication. The service is frequently described as excellent, with people commending the quick response times and thorough, constructive feedback provided by the trainers. Some people were not happy with minor technical issues, such as the assessment submission interface displaying "redo assessment" instead of "new client," causing initial confusion. Additionally, a few reviewers mentioned a desire for English subtitles on all videos to enhance the learning experience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, easy-to-follow,... See more

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and support of... See more

Service

Consumers find the service to be positive, with many expressing satisfaction with their courses, such as the... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the fast... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the high level of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands down one of the best decisions I’ve made for my career. This cosmetic tattooing course gave me a solid foundation, deep understanding of best practices, and the confidence to trust my skills. Th... See more

Rated 5 out of 5 stars

I absolutely love this online nail technology course as training was detailed and understandable. it helps me to grow my skills and improve my confidence in specific areas where I was weak previousl... See more

Rated 5 out of 5 stars

Everything was extremely easy to navigate and I loved how you could complete all tasks at your own pace with no time limited to complete things. Only thing I would say is when submitting practicals I... See more

Rated 5 out of 5 stars

Best course iv ever taken! Everything was straight forward and super easy to learn. Juggling being a mum of 3 and studying was super easy because of how straight forward the course was. Yo... See more


Company details

  1. Beauty School

Written by the company

At the National Institute of Beauty, we’re redefining what it means to learn beauty therapy. Our mission is to provide top-notch education that fits into your life. We offer a wide array of courses, including Nail Technology, Hairdressing, Hair Extensions, Eyelash Extensions, Microblading, Waxing, Manicure & Pedicure, Facials, Lash Tinting & Perming, Relaxation Massage, and Spray Tanning. Each course is crafted with the goal of making expert training accessible and engaging. Our instructors are industry leaders who bring real-world experience and passion to every lesson, ensuring you gain practical skills and confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

10/10 reccomend

This course is amazing i love that its online and you can complete in your own time but the tutors are amazing and so super helpful i got my course done in no time and now have the skills to put it into my buisness its amazing thank you so much Definitely reccomend

December 19, 2024
Unprompted review
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Reply from National Institute of Beauty

Thank you so much for the lovely feedback! We're so happy to hear you enjoyed the course and that the flexible learning and support from our tutors made a difference. Huge congrats on finishing it so quickly and already putting your new skills to use in your business—that’s what it’s all about!

Rated 5 out of 5 stars

Great course to get you started in nail industry

Educators were always around when you needed them, very well explained and thorough. Good online course to get you through to start working in the nail industry. I do think it needs a bit of an update though, bit old fashioned

January 5, 2025
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Reply from National Institute of Beauty

Thank you so much for your kind words, Rachael! We’re so glad the course gave you the support and knowledge you needed to get started in the nail industry. We also appreciate your thoughts on updating the content. We’re continuously making improvements to stay up to date with industry trends. Wishing you success as you move forward with your nail career!

Rated 5 out of 5 stars

Super Friendly Staff and Great…

Super Friendly Staff and Great Experience
Any queries I had were answered in around 24 hours. They also laid everything out to be super clear and straightforward.
All feedback I got on my practical assessments was always encouraging and helpful and made me want to improve rather than make me feel embarrassed by my mistakes.
I'm so happy I decided to go through this course and excited to share me new skill!

February 25, 2025
Rated 5 out of 5 stars

Highly recommend

I have just completed my facial course with National Institute of Beauty.
I found the course content to be very informative, clear and easy to understand.
The team were able to answer any questions I may have and provided great feedback through the course.

Would highly recommend.

February 23, 2025
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Reply from National Institute of Beauty

Thank you, Emma! We're so happy you enjoyed the course and found our team’s support helpful. Wishing you all the best!

Rated 5 out of 5 stars

There where I number of things I loved…

There where I number of things I loved about these courses.
1. You can pay them off
2. You can do the course at your own pace
3. The feedback from model submissions was helpful and constructive
4. Your emails and work are replied to very quickly
5. You are given all the information you require and can even purchase the equipment and products if you need to.

February 17, 2025
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Reply from National Institute of Beauty

Hi Karla, Thank you for your wonderful feedback! We're so glad you loved the flexibility of the course, the support from our team, and the helpful feedback. It’s great to hear that the process was smooth for you. Wishing you all the best on your beauty journey!

Rated 5 out of 5 stars

They feedback on all the work i did and…

They feedback on all the work i did and help whenever I needed it

February 11, 2025
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Reply from National Institute of Beauty

Thank you, Kayla! We're so glad you felt supported throughout your course. Providing helpful feedback and guidance is what we’re all about. Wishing you all the best on your beauty journey!

Rated 5 out of 5 stars

Cert in waxing, mani pedi, and nail technician

Hi all, I have recently completed 3 certificate through NIB. I am delighted with the experience overall. I have always had a passion for the beauty industry, nail specifically which has been a hobby of mine since I was 12. Cut to now being a qualified nail technician and I am over the moon. Being able to study from home and at my own pace truly got me through this course as I battle with chronic illness. Everything was very straight forward and I enjoyed everything I learned! The response times for assessments was truly amazing and I normally got feedback on the same day I submitted! Highly recommend

January 24, 2025
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Reply from National Institute of Beauty

Thanks Zara! We’re so glad the flexibility of the courses and the ability to study at your own pace made it possible for you to succeed. Our team works hard to provide timely feedback, so it’s great to know you appreciated the quick response times!
We can’t wait to see what you’ll do next in the beauty industry.

Rated 5 out of 5 stars

Definitely recommend!

Excellent way to learn nail technology!
I found out about this course online, before signing up, you receive a call where they explain you how each course works, so you can find one/ or more that are most suitable for you!
It was easy to pick up information, follow the instructions and go through the course. It is very well designed and the best of all you can do it in your own pace - no time limits.
Biggest thanks to Karen and Bianca - their feedback was always genuine and helpful! Always answering to all questions, quick response! It’s great to have this feeling that support is only email away.
If I would decide to pick up a new beauty therapy skill in a future, definitely would do it again, through this company.

January 20, 2025
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Reply from National Institute of Beauty

Thank you for the fantastic feedback, Tina! We're so happy to hear that the course structure and support from Karen and Bianca helped you along your journey. It's wonderful to know that the flexibility of learning at your own pace made the experience enjoyable. We can’t wait to welcome you back for your next beauty therapy adventure with us!

Rated 5 out of 5 stars

The lecturers were very kind …

The lecturers were very kind and thoughtful always helpful and actually want you to achieve your goals, and don't expect you to be perfect they understand that you're still learning and building up your skills.

January 20, 2025
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Reply from National Institute of Beauty

Thank you for your thoughtful review, Nina! We're so happy to hear that we made you feel supported and understood throughout your learning journey. Wishing you all the best!

Rated 5 out of 5 stars

What I like about the National…

What I like about the National Institute of Beauty is that I can communicate with the educators at any time. I can still communicate with them even after finishing my studies. When I had any questions or did not understand something they were quick to respond and provided me with constructive feedback. The educators were always kind, friendly and helpful.
The reason I choose the National Institute of Beauty is because I was able to study at my own pace and do it in my own time. It is perfect for someone that has a full-time job.
Thank you National Institute of Beauty educators for always supporting and guiding me. You are the best, keep up the excellent work you are doing.

January 16, 2025
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Reply from National Institute of Beauty

Thank you so much for your thoughtful review, Nicolene! We're so happy to hear that you felt supported throughout your journey and that our flexible study options worked well for your busy schedule. Our educators are always here for you, even beyond your studies. Wishing you all the best in your future endeavors!

Rated 5 out of 5 stars

Really happy with all the guides…

Really happy with all the guides through the course, learnt so many things that I didn't know and looking to doing my own business.

January 8, 2025
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Reply from National Institute of Beauty

Thanks so much for your feedback, Lee! We're so glad you found the guides helpful and learned so much throughout the course. Wishing you all the best with your new business – we’re excited to see where this journey takes you!

Rated 5 out of 5 stars

The videos for every Module

The videos for every Module, the feedback that was given to me. The app were I could see what foto's was needed.
The improvement would be nice if the e file exercise foto's were on the app.

January 9, 2025
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Reply from National Institute of Beauty

Hi San-Merie, thank you for your feedback! We’re glad you found the videos, feedback, and app helpful. We appreciate your suggestion about the e-file exercise photos and will share it with our team.

If you need anything, feel free to reach out!

Rated 5 out of 5 stars

Life changing

After dedicating 11 years of my life to being a paramedic, I encountered health issues that forced me to reevaluate my career path. It was a challenging transition, but I knew I needed to find a role that would not only accommodate my health but also ignite my passion. During my search for new job opportunities and educational courses, I stumbled upon the National Institute of Beauty—a discovery that would change my life. I was immediately drawn to their offerings, especially because they had a special promotion running at that time. After careful consideration, I decided to invest in the complete training package, though my primary focus was on relaxation massage and facial treatments. I felt these skills would allow me to create a soothing environment for clients while helping them unwind and rejuvenate. Throughout my training, I found immense support from Karen and Bianca, the instructors. Their encouragement and commitment to my success were invaluable. They provided not just technical knowledge, but also the confidence I needed to excel in this new field. Having successfully completed both courses, I proudly opened my own studio, transforming my dreams into reality. I am thrilled to report that I have returning clients who consistently express their appreciation for the high level of care and skill I provide. Their positive feedback drives me every day to further hone my craft. I genuinely could not have achieved this rewarding career without the exceptional training and support from the National Institute of Beauty!

January 7, 2025
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Reply from National Institute of Beauty

Thank you, Florence, for sharing your journey! We're so happy that the National Institute of Beauty could help you transition into a new career. Hearing how Karen and Bianca supported you and that your skills are now bringing joy to your clients truly means the world to us. Congratulations on opening your studio!

Rated 5 out of 5 stars

It was a great course.I learned a lot…

It was a great course.I learned a lot from Karen. Her explanation is stepwise and very clear. She responds to all your questions and advises you what to do.I recommend the course with no hesitation to all people who love facial. I’m looking forward to start my own business.Thanks a lot Karen and to all members of National Institute of Beauty

January 5, 2025
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Reply from National Institute of Beauty

Hi Tracy, thank you for sharing your feedback! It’s fantastic to know our explanations and advice helped you gain confidence. We're so proud of your progress and excited about your plans to start a business. Best of luck, and don’t hesitate to reach out if you need any support along the way!

Rated 5 out of 5 stars

I have just completed my massage course…

I have just completed my massage course through National Institute of Beauty.
It took me about 6 months to complete, however the courses are all self paced and you can easily finish the courses in a shorter time frame.
I found the course easy to study and complete, while working part time aswell and being mum to our 4 children. Really achievable.
All the information was really clear and easy to follow, with help just an email or phone call away.
The video content for the course was high quality, thorough, professional and to be honest, it actually felt like that Karen the instructor was standing there in person with me showing me what to do in the modules.
I have no hesitation in recommending National institute of beauty. If you’re thinking about upskilling and learning something new or adding to your salon service offerings as I was, just go for it!!! :)

January 5, 2025
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Reply from National Institute of Beauty

Thanks so much Alexandra for your review! It’s great to hear that the course fit into your life so well and that Karen’s videos felt so personal and helpful. Thank you for your kind words and for recommending us—it means the world. Wishing you all the best as you add these new skills to your salon services

Rated 5 out of 5 stars

The Nail Technology course at the…

The Nail Technology course at the National Institute of Beauty was an incredible experience. I loved that it was self-paced, allowing me to manage other responsibilities like work and school without feeling overwhelmed. The course content was comprehensive, covering all the necessary skills and techniques in detail. Whenever I had questions, the support team and instructors were always there to guide me, making the learning process seamless.

Thanks to this program, I feel confident and prepared to begin my journey as a nail technician. I’m excited to use what I’ve learned to build my career, whether it’s working in a salon or starting my own nail business. I highly recommend the National Institute of Beauty to anyone looking for a flexible and supportive way to pursue their beauty industry goals!

January 1, 2025
Unprompted review
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Reply from National Institute of Beauty

Thanks Precious! We’re so happy to hear that you loved the Nail Technology course! It’s great that our course allowed you to balance your responsibilities while gaining confidence in your skills. We’re proud to have been part of your education. Thank you for recommending us.

Rated 5 out of 5 stars

The best at what they do!

The support from this company is incredible.
It doesn't matter how many questions you may have, they are there.
Video feedback is invaluable..... It shows you where to improve or where they tell you you are doing amazingly well. 😍
No matter the course or courses you choose, you cannot go wrong when you study with them.

December 26, 2024
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Reply from National Institute of Beauty

Thank you for your wonderful review, Pam! We're so glad to hear that the support and video feedback have been helpful. It's great to know you're feeling supported throughout your learning journey.

We appreciate your recommendation and look forward to seeing you continue to succeed!

Rated 5 out of 5 stars

Loved the course

Loved the course. It was easy to use and the team were so insightful and helpful.

December 20, 2024
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Reply from National Institute of Beauty

Thank you for your wonderful feedback! We're so glad you enjoyed the course and found it easy to use. Best of luck with your next steps.

Rated 5 out of 5 stars

National institute of beauty helped me…

National institute of beauty helped me gain so much confidence and taught me the skills I needed to succeed. So easy to work with!! Would highly recommend.
I will definitely be study with them again in future. ❤️

December 15, 2024
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Reply from National Institute of Beauty

Thank you, Lisa! We're so glad to have been part of your journey and to hear how much the course has helped you. Your kind words mean the world to us, and we can’t wait to welcome you back for more learning in the future. Here's to your continued success!

Rated 5 out of 5 stars

This course was very easy to follow and…

This course was very easy to follow and explained everything i needed to know. Karen and the team were always so helpful and fast to respond to any questions i had. It was great how i could work at my own pace so i could complete it while still working full time.

December 18, 2024
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Reply from National Institute of Beauty

Hi Sophia, we’re so glad the course met your needs and allowed you to balance your studies with full-time work. It’s wonderful to hear that Karen and the team could support you every step of the way. Thank you for your kind words, and we’re excited for what’s ahead in your journey!

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