nicemove Reviews 

97
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company, consistently describing the comprehensive removal services as exceptionally reliable, well-organized, and completely seamless from start to finish. Customers frequently praise the staff members for their polite, friendly, and deeply hardworking attitudes, ensuring that every task runs smoothly on a notoriously stressful moving day. Some reviewers were happy with the additional packing options, noting that personal belongings, fragile items, and household goods were carefully protected and properly organized throughout. Consumers also mentioned that the professional team was exceptionally accommodating with short-notice bookings, successfully handling urgent schedule changes and complex logistics smoothly and efficiently.

What people talk about most

Service

Users describe positive interactions with service, highlighting a reliable and punctual team that arrives on... See more

Staff

Customers consistently note positive experiences with staff, praising the team for being polite, hardworking,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely blown away with the service from all at NiceMove… we were in trouble as another company had let us down on the day before our move and NiceMove’s details were passed over to us b... See more

Rated 5 out of 5 stars

My husband and I have moved several times over the last few years and nicemove have defintely been the best to use. The team arrived on time, were very friendly, wrapped everything really well... See more

Rated 5 out of 5 stars

Hi all, You must you use nice move! Professional friendly nothing is too much. Punctual knowledgable loads of experience, superb. I mentioned I’m rubbish at DIY, the next thing is the washing m... See more

Rated 5 out of 5 stars

I could not fault this service. Andrew and his team were polite, efficient and considerate throughout my move. All my furniture was taken care of and nothing even slightly damaged. A perfect experienc... See more


Company details

  1. Moving and Storage Service
  2. also in
  3. Piano Moving Service
  4. Storage Facility

Written by the company

We are a well established removal company in Manchester, Cheshire and throughout the UK founded in 2011. We have built our reputation over the years through trust, reliability and professionalism, delivering a high end service at a competitive price. Whether you require domestic removals, commercial relocations, specialist Piano moves or if you are looking for storage solutions, we are here for you. We have formed and continue to develop long lasting relationships with all our old and new customers to ensure they receive a stress-free service. Contact our move managers today to request a free quotation; no obligation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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4.9

All reviews

(97)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. They came out quickly to give a quote for our house move and the price was excellent. Earl and his crew were amazing packing up our very full house and worked so hard and kept smiling throughout. Everything was packed and moved with care. The boxes were labelled well so it was simple to unpack at our new house and nothing at all was damaged. 100% recommended.

December 6, 2023
Unprompted review
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Reply from nicemove

Good Morning Paul,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the service you received was excellent from start to finish!

Thank you for recommending us!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Excellent movers.

I've used Nice Move for my last three moves over the years and recently for storage too. They are really lovely people to work with and go the extra mile. The lads who did my move last week were ace. Very considerate of the need for people to access the road they needed to block and where extremely careful and professional. High recommend Nice Move.

January 5, 2024
Unprompted review
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Reply from nicemove

Good Morning Paul,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team went the extra mile!

Thank you for recommending us!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Professional & friendly

Regular and friendly communication throughout the whole process of moving us from London to Manchester was very reassuring. The guys who did the actual move could not have been more helpful. Very professional and clearly knew what they were doing. We'd definitely recommend this company.

December 19, 2023
Unprompted review
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Reply from nicemove

Good Morning Alison,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were professional and helpful.

Thank you for recommending us!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Great experience!

The service we received from nice-move was fantastic from start to finish.

Tracy was so friendly and patient whilst I was getting everything sorted for our relocation from Manchester to Birmingham. Quotes were always sent quickly, adjusted when needed and communication was excellent. Tracy made everything stress free and even personally delivered boxes to make sure we could pack well in advance.

The removal guys were also brilliant, on time and made us feel at complete ease - I really couldn’t fault the service and wouldn’t hesitate to use them again.

Highly recommend!

December 8, 2023
Unprompted review
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Reply from nicemove

Good Morning Helen,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the service was fantastic from start to finish.

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Excellent Nicemove by name Nicemove by Nature

We chose Nicemoves for our move from Sale to Congleton following an excellent move they carried out for my parents.
We did not consider any other companies and from my initial enquiry call with Sajjad to the completion of what I considered a difficult and protracted move we did not regret our choice as the standard of service was exceptional and a 5 star review seems insufficient,as a previous review states their “Customer service was 20/10!” Of which I fully agree.
Tracy was excellent, very personable,understanding ,accommodating and flexible in organising and coordinating the dates we proposed and due to us giving very short notice and acted in a very helpful and professional manner.
As for the Crews of Earl and Andy who arrived on the day prior to our moving day to start the loading,joined by Ian the following morning of the move were all very professional,polite and very cheerful they went above and beyond our expectations.They were then joined later in the day by Gaz and Daz who were also all of the aforementioned .
Due to the lateness of us receiving the keys for our new property the timescale for the loading and unloading became protracted which necessitated crews having to leave before completing the unloading.
Due to the above following a conversation with Tracy and involving Patrick(Company Director) they agreed to re shuffle other work to enable the crew of Gaz and Daz to return the following day to complete a third unscheduled day for our move preventing the need for storage.For this outstanding level of customer service we are truly grateful .
Thanks again to All involved Patrick,Tracy,Earl,Andy,Ian,Gaz,Daz & Sajjad.

November 28, 2023
Unprompted review
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Reply from nicemove

Good Morning Jeff,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team provided an outstanding level of Customer service.

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Couldn't Have Asked For a Better Experience!

From start to finish our experience was incredible. Tracy made every step of moving hassle free for us, from hand delivering boxes to making sure that everyone was kept in the loop on the day with movements to calling afterwards to see how we all were. Customer service was 20/10!
The removal men were also all so lovely, cheerful and completely took away any stress we may have been feeling. Everything was packed so carefully in the truck and delivered with equal care. We would 100% recommend Nicemove to anyone moving and are so grateful that they made our huge move so easy.

December 8, 2023
Unprompted review
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Reply from nicemove

Good Afternoon Sophie,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear you couldn't have asked for a better experience!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

House Move

Nicemove helped us move in to a new home earlier this month. They did an excellent job - they made sure there were plenty of people on the job, all of whom were friendly and professional. The packing and unloading were carried out really efficiently and there was absolutely no damage to our items or our new home. The move manager kept us informed throughout the process and was super helpful. Highly recommended!

December 1, 2023
Unprompted review
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Reply from nicemove

Good Morning Meredith,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team worked efficiently and they were friendly and professional.

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Nice move came recommended my a friend

Nice move came recommended my a friend. From start to finish they have guided us and been amazing. Tracy couldn’t have been more helpful and flexible. She was contactable and responded very quickly.
Gaz and Jordan who did our move were so kind and caring. They spent hours making sure we had everything in the right place even though it was late.
Would definitely recommend.

December 7, 2023
Unprompted review
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Reply from nicemove

Good Morning Lauren,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were amazing from start to finish!

Thank you for recommending nicemove.

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

5 star service from the removal team

The most stressful event made simple by Nicemove, Tracy, Earl and his crew. Andy, Jordan, + the rest of the team went above and beyond, taking the time to make sure the job was done properly, even long after the sun went down. Thanks guys, I was so worried about the process but you took control and got it done. Thank you!

November 24, 2023
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Holly,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team went above and beyond, taking the time to make sure the job was done properly!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Absolutely brilliant from start to finish

NiceMove have been wonderful from start to finish. We were a little apprehensive as this was our first big move, but Tracy was more than happy to answer all my questions, however small, and was really reassuring. She was able to offer us a great price and even add on some refuse removal.
The moving crew were brilliant. Poor Ian, Andy and Earl had to go up and down the stairs to our 3rd floor flat all day, but they were always smiling and professional. They treated our belongings with great care and were happy to shift things around in the house when weren't sure at first where to put certain items.
We would definitely use NiceMove again, highly recommended.

November 10, 2023
Unprompted review
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Reply from nicemove

Good Morning Lindsay,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were wonderful from start to finish and they treated your belongings with great care.

Thank you for recommending nicemove!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Excellent Removal Company

This is the 2nd time I have used Nicemove Transportation for a house move. They are great, I highly recommend them. Tracy is great at arranging the move and keeping you informed. The guys doing the move were also excellent, and took care of all my belongings. If you need a removal company, definitely use these!

November 28, 2023
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Sarah,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were excellent, took care of your belongings and you were informed.

Thank you for recommending nicemove!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

An impressive combination of friendliness and professionalism

We booked nicemove for a local move, at short notice, on the strength of their 5 star reviews and were not disappointed. Move Manager Tracy was very supportive as she organised the practicalities, keeping us informed throughout. The team on move day were cheerful, conscientious and diligent, taking care with everything. They literally and emotionally took the strain out of moving!

November 8, 2023
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Sharon,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were cheerful, conscientious and diligent, taking care of everything!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Fabulous and caring service

We selected Nicemove for our move from Buckinghamshire to Lancashire following recommendation and we were not disappointed. From beginning to the end the service, care and attention was exceptional. This was a 3 day move and involved different crew members, all of them were amazing, so friendly and helpful. I can't recommend this company highly enough. Do not hesitate in using them!

November 1, 2023
Unprompted review
nicemove logo

Reply from nicemove

Good Morning Joost,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the service you received from beginning to end was exceptional.

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to wish you all the very best in your new home.

Loraine

Rated 5 out of 5 stars

Great Servive Highly Recommend

What an excellent service it was completely centred around what we needed and the team provided a comprehensive packing moving and deep cleaning service, the team were polite professional and good humoured a calming influence in a stressful period - Thank you

November 1, 2023
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Matt,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were polite and professional!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to take this opportunity to wish you all the very best in your new home.

Many thanks

Loraine

Rated 5 out of 5 stars

Fabulous company!

Terrific experience from start to finish. This is the 3rd time we’ve used Nicemove & they’re always competitively priced & provide a first class service. Fantastic staff who are kind, polite & efficient. Can’t recommend them highly enough.

October 19, 2023
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear your move experience was terrific from start to finish and we provided a first class service!

I will pass your feedback to all the team involved.

On behalf of nicemove we would like to take this opportunity to wish you all the very best in your new home.

Many thanks

Loraine

Rated 5 out of 5 stars

Louise Bostock I got 3 removal companies to quote

I got 3 removal companies to quote, as soon as Tracy came to my house I knew I wanted nice move to do my house move. Tracy was amazing as I was a nervous customer as not moved house in 21 years. From start to finish the service was amazing guiding me every step of the way. Great company and the removal lads Daz and Mark could not of been more helpful. So professional nothing was too much and they made my home move stress free. I would
recommend nice move to anyone moving house the best decision I made. Thankyou to all from start to finish.

October 3, 2023
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon Louise,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were amazing, professional and your move was stress free!

I will pass your feedback to all the team involved.

Many thanks again for your lovely review.

Loraine

Rated 5 out of 5 stars

Friendly and professional company

This is the second time we have used Nicemove - moved couple of years ago during COVID and approx a month ago whilst our home is being renovated.

To me it's the simple things that are important, especially during the stress of moving and this is what they did- office staff proving clear advice and guidance in a timely manner, the moving lads turning up on time, all staff being professional and taking care when moving your stuff and any requests to move items to somewhere else in the property being received as no problem at all etc.

September 25, 2023
Unprompted review
nicemove logo

Reply from nicemove

Good Afternoon ,

Thank you for taking the time to leave your 5* review.

We are thrilled to hear the team were professional!

I will pass your feedback to all the team involved.

Many thanks again for your lovely review.

Loraine

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