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Nice Things by Helena Reviews 

2,936
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 578 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique nature of the products, especially the cards, which are often described as beautiful, original, and perfect for various occasions. Many appreciate the thoughtful sentiments and illustrations that are hard to find elsewhere, making them ideal for expressing feelings in both happy and difficult situations. The service is frequently highlighted as excellent, with easy ordering, prompt delivery, and good communication about order status. Reviewers also note the careful packaging and the added personal touches that make the experience even more special. However, some people mentioned issues with orders being lost in the post, leading to non-receipt of their purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the beautiful, unique, and original... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the cards as beautiful,... See more

Delivery service

Customers consistently report positive experiences with delivery service, highlighting its efficiency and... See more

Service

Users describe positive interactions with service, consistently highlighting its amazing, quick, and... See more

Order

People report positive experiences with order, highlighting the ease of ordering and the uniqueness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time purchaser. Small query with my order which was answered straight away even though it was on a weekend. Brilliant customer service, very refreshing in this day and age. This company actua... See more

Rated 5 out of 5 stars

I have ordered many times from ‘Nice Things By Helena’. Their products are great quality and something a little different from standard cards. Multi buy offer plus limited free postage offer twist... See more

Company replied

Rated 5 out of 5 stars

Not my first card from this wonderful site. I absolutely love the 6 cards I ordered for family, friends, & a person who were extremely kind to me and my partner during and after our 21 year old son su... See more

Rated 5 out of 5 stars

Cards with beautiful sentiments and funny sentiments . Things that are not printed in mass produced cards but have proven perfect to give to friends and family in specific situations eg grief, healt... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Gift Shop

Written by the company

Greetings cards and gifts by illustrator Helena Mackevych


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,936)

524 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cute cards, small sized

Cute cards, but tiny in size. Arrived quickly

February 6, 2026
Unprompted review
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Reply from Nice Things by Helena

Thank you for your review. We’re so pleased you like the cards and that they arrived quickly.
We sell A6 cards as well as our mini cards if that helps.
Thank you for being our customer.
Helena

Rated 5 out of 5 stars

Beautiful cards

Beautiful cards. Arrived promptly. I have bought from the company before and will do again.

February 7, 2026
Unprompted review
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Reply from Nice Things by Helena

We’re so pleased to hear that. Thank you for your kind words and for being our customer.
Helena

Rated 5 out of 5 stars

Smashing cards

Love the characters and the illustrations, oh to be that talented ❤️

January 26, 2026
Unprompted review
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Reply from Nice Things by Helena

What a kind thing to say. Thank you very much.
I’m so pleased you like our cards.
Helena

Rated 5 out of 5 stars

I love the cards

I love the cards. This is my go to site for cards whether it’s a birthday, thinking of you, pet death or Christmas. I would highly recommend this site

January 28, 2026
Unprompted review
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Reply from Nice Things by Helena

Thank you very much for your kind words and for being our customer. We’re so pleased you like our cards.
Helena

Rated 5 out of 5 stars

Helena’s cards are perfect

Helena’s cards are perfect and you can find one for an occasion. Definitely recommend looking at these wonderful cards

February 1, 2026
Unprompted review
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Reply from Nice Things by Helena

What a lovely review - that’s so lovely to hear. Thank you very much.
Helena

Rated 5 out of 5 stars

Great service with nice touches .

Great cards and they express a sentiment perfectly, service is great, the cards are despatched in substantial envelopes so they won’t bend and the little touches and thank you for buying comments are lovely.Have bought from this site a few times and have never been disappointed.

January 26, 2026
Unprompted review
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Reply from Nice Things by Helena

We’re so pleased to hear that you’re happy with everything. Thank you for your kind words and for being our customer.
Helena

Rated 5 out of 5 stars

Cute pictures

Cute pictures , kind words. Not on the high st cards.

January 31, 2026
Unprompted review
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Reply from Nice Things by Helena

We’re so pleased to hear that you like our cards and that they’re different to cards you normally see in the shops. Thank you.
Helena

Rated 5 out of 5 stars

It was dispatched promptly and arrived…

It was dispatched promptly and arrived as promised. My friend, who was the recipient, was very pleased to received it

January 30, 2026
Unprompted review
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Reply from Nice Things by Helena

That’s really lovely to hear. Thank you for shopping with us.
Helena

Rated 5 out of 5 stars

All sorted!!

REVISED REVIEW - Nice Things have reached out. For fairness i have revised my score. As the card has now arrived.

January 29, 2026
Unprompted review
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Reply from Nice Things by Helena

We are so pleased to hear that your brother’s card has reached him. Thank you very much for your edited review.
Once again we are really sorry that Royal Mail took so long to get the card to your brother. They are usually reliable when delivering our orders.
Please don’t ever hesitate to get in touch if we can help with anything. We care about all of our customers and their orders.
Thank you again,
Helena

Rated 4 out of 5 stars

Lovely cards

Lovely cards, quick delivery

January 27, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

That’s great to hear. Thank you.
Helena

Rated 5 out of 5 stars

Always delivery on time ,great service

Always delivery on time ,great service. Cards are fab for all occasions. I get many cards from this company.

January 15, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

Thank you very much for your kind words and for being our customer.
Helena

Rated 5 out of 5 stars

Repeat orders from me!

I've ordered from Helena a number of times, her cards are beautiful, quirky and original. Orders are always sent really quickly and I'm never disappointed with the quality. I highly recommend them.

January 27, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

We’re so pleased to hear that you’re happy with everything. Thank you very much for your kind words and for being our customer.
Helena

Rated 5 out of 5 stars

Beautiful cards

Really lovely cards. Much more personal than any shop bought cards and can be purchased as individual or groups of cards

January 20, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

That’s really lovely to hear. Thank you so much.
Helena

Rated 5 out of 5 stars

Lovely quality cards as always

Lovely quality cards as always, packaged beautifully. Cards that say just the right thing when you're not sure WHAT to say..
Thank you!

January 15, 2026
Unprompted review
Nice Things by Helena logo

Reply from Nice Things by Helena

That’s so lovely to hear and we really appreciate you taking the time to let us know. Thank you.
Helena

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