Niche Recruitment Reviews 

218
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the recruitment team for being extremely supportive, professional, and accommodating throughout the entire job search process. People note that staff members consistently go above and beyond, ensuring clear communication and providing regular updates at every stage of the journey. Some reviewers were satisfied with how quickly their questions were answered and how smooth and stress-free the overall application journey felt. Consumers also highlighted the reliable guidance and continuous support provided, making them feel genuinely cared for, relaxed, and confident in successfully securing fantastic new employment opportunities.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction and appreciation for the helpful... See more

Service

Customers consistently note positive experiences with service, highlighting professional support that... See more

Customer service

Customers experienced great satisfaction with the customer service team, noting that reviewers were kept up... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Niche Recruitment is a breath of fresh air in the world of recruitment! I have dealt with a number of agencies over the last few months and unfortunately they didn’t fill me with confidence…calling... See more

Rated 5 out of 5 stars

What a great company! Michelle Graham has recruitment in her veins. So helpful, friendly, knowledgable and really put me at ease throughout the interview process. I secured the perfect role and could... See more

Rated 5 out of 5 stars

Niche have been super helpful and Michelle has been so lovely throughout my application process! Michelle knew everything I needed to know and was so accommodating! An absolute joy to speak to so than... See more

Rated 5 out of 5 stars

The whole process from start to finish was a pleasure. Tracy was polite and professional, keeping me up to date and in contact during the full recruitment process. I particularly liked the video inter... See more


Company details

  1. Recruitment Service

Written by the company

Niche Recruitment is an award-winning, independent recruitment consultancy established to provide high-quality permanent, temporary and interim recruitment services across Wiltshire, Oxfordshire and the Cotswolds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(218)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My recruiter

My recruiter, Tracey Wilkins, was excellent. Extremely good at keeping me up to date with any developments in the job application process as well as providing useful tips for the interview and encouragement.

May 29, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thanks for the lovely review James! It's wonderful to hear that Tracy was able to provide such a great service, and help you throughout the recruitment process. Best of luck in the new role, from everyone here at Niche.

Rated 5 out of 5 stars

A helpful, caring recruitment company

After being made redundant on maternity leave, I was very nervous about finding a job and having that flexibility with having a young baby. I applied for a role which Niche was looking after and Michelle has supported me with applying and assessing me for that role. She has been an advocate for me and found me the perfect role to go back to after maternity leave. They have been so detailed and caring and has made finding a job a pleasant experience.

April 21, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thanks for the lovely review Laura! Flexibility is key when returning to work! It's great to hear that Michelle was able to be so helpful and it's brilliant that you found a fantastic role. Wishing you all the best in the future!

Rated 5 out of 5 stars

Highly recommend Niche

Highly recommend Niche. Tracey was an absolute angel all throughout the process! Thank you for all your help :)

April 13, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Congratulations on securing the new role Adrian! It's great to hear that Tracy was able to support you throughout the process. Looking forward to speaking again soon.

Rated 5 out of 5 stars

Michelle Graham at Niche Recruitment has been…

Michelle at Niche Recruitment has been a star. Well 5 stars actually. Friendly, encouraging, professional, informative. She makes it very easy to say yes. I would highly recommend her and Niche both for whether you are a candidate looking for your next role, or if you are an organisation looking for a recruitment agency to find the right candidates, plus save time and effort.

April 10, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thanks for the lovely review Mark! Lovely to hear that Michelle was able to help you secure a new role. Everyone at Niche hopes that you are enjoying your new position and we look forward to hearing from you again soon to hear how you are settling in.

Rated 5 out of 5 stars

Amazing Service - 10/10

I would like to say a huge thank you to Michelle at Niche Recruitment for getting in touch with me with a perfect job opportunity. Her friendly, professional manner made me feel at ease from the start. She was very encouraging and positive throughout the process which gave me the confidence to apply. I especially liked her suggestion to record a short interview to be presented with my CV to the employer, giving them a good idea of what type of candidate I was. I am very excited to start my new role next week. I would highly recommend Michelle and Niche recruitment to anyone looking for a new job.

April 6, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

What a lovely review Jacques, thank you! We are all glad to hear that Michelle was able to provide a great service for you. It's also great to hear you liked the use of our video interviews, it is a feature of our recruitment process that we think is essential to effective recruitment. Everyone here wishes you the best of luck in your new role, and we will be in touch soon to hear how you are getting on!

Rated 5 out of 5 stars

You can't do better than this!

Tracy at Niche has been an absolute star! From the first call on a Monday morning, till landing me a great job on Friday that same week, she has been on the ball and there was very active communication throughout the week. Tracy was very much involved and committed and with me every step of the process. Her enthusiasm and genuine interest were truly admirable. You cannot be in better hands for sure!

Tracy and all the others at Niche: Thanks again for getting me where I am and for the lovely present I received yesterday :-D

You are TOP NOTCH!!

April 1, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

We couldn't agree more Erna! Tracy has been a star ever since she joined us, so it's great to hear that you found working with her went smoothly. Fantastic news about the present as well, I'm sure it will get as much use as our ones here in the office. Best of luck with your new role!

Rated 5 out of 5 stars

Such a wonderful company to deal with

Such a wonderful company to deal with. From day one the communication seemed effortless and the turn around for follow ups were speedy. Interviews are done through video calls, so they make it really convenient to attend from the comfort of your home. Tracy Wilkins is such a great interviewer, she made me feel very comfortable at all times as well as prior to starting the interview, that it sailed smoothly without feeling interrogated. I enjoy dealing them, they really seem to go above and beyond for their recruits. I am grateful for her and Nick's input and effort, that has lead to me securing a role with their client. Great work!

April 1, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thank you for the great review Freda! We love working with video here at Niche and it's great to hear that you found it convenient. Both Tracy and Nick loved talking with you and helping you secure your new role. We wish you the best of luck in the future!

Rated 5 out of 5 stars

Refreshing Recruitment Excellence!

Nick at Niche Recruitment was fantastic throughout the whole process. Clear, fast and respectful communication really made the whole experience excellent. A trustworthy and reliable recruitment company that I couldn't recommend highly enough.

April 1, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thanks James! A lovely review, Nick will be happy to hear that you enjoyed working with him throughout this recruitment process, which we know can be troublesome sometimes. Best of luck with your new role, we know you'll smash it!

Rated 5 out of 5 stars

Fantastic team!

Michelle at Niche has been absolutely fantastic. I thought it would feel quite daunting to look for a new job after being at the same company for 9 years, but Michelle really put me at ease, made me feel prepared for interview and kept me up to date with timescales. I feel very lucky and grateful to have got the job and for Michelle’s support!

March 31, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thank you for the lovely review Sarah. Searching for a new role after being with one company for a long time can be daunting. We're glad to hear Michelle was able to you throughout the process. Everyone here at Niche wishes you the best of luck with the new role!

Rated 5 out of 5 stars

Fantastic recruiter! Highly recommended!

Nick is truly a wonderful recruiter! He reached out to me and offered me a fantastic job opportunity that I couldn't say no to. He patiently informed me about the job and the entire process was very quick and pleasant. He is capable of finding talented individual with the right position. Very well done! I would highly recommend him and his company without a single doubt!

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

Tracy was wonderful

Tracy was wonderful, keeping me in the loop and updated with every nuance that goes along with applying for jobs. I felt cared for, and welcomed Tracy's in-depth guidance which helped me with the interview process. It is thanks to this level of attention that I was successful in my interview and have secured a marvellous job.

February 20, 2022
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thank you for the lovely review Donna! It's great to hear that Tracy was able to provide a great service and help you secure that new role. Everyone here at Niche wishes you all the best in your new position!

Rated 5 out of 5 stars

OUTSTANDING PERFORMANCE

Nick from Niche recruitment offered me a brilliant opportunity to work for an outstanding business, renowned for looking after their employees. Nick discussed the interview process and gave me some great tips. His colleagues met with us candidates as a group and gave final tips and encouragement prior to the interview. We were also given the opportunity to meet the founder of Niche recruitment which gave a personal touch.
I am extremely overwhelmed by the efforts made by Niche recruitment. I was given constant updates on the progress and Niche really push for me to be offered the chance to work with such a fantastic company. It's clear Niche recruitment have close relationships with their partners. If it wasn't for Niche recruitment, I wouldn't feel so positive about life in general right now 😍 thank you so much to everyone at Niche recruitment. I am truly touched by each of you.

November 12, 2021
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thanks Charlie for leaving such a lovely review! It's great to hear Nick was so helpful and that you are feeling positive! Good luck with your new role and we look forward to hearing from you again soon!

Rated 5 out of 5 stars

Niche recruitment are a breath of fresh air

Niche recruitment are a breath of fresh air, they tailor everything you want into the perfect role. I would highly recommend Nick he was very professional and more then willing to help in anyway possible. thank you again guys and wish you all the best.

Jordan

November 12, 2021
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thanks for leaving such a great review Jordan! It's great to hear you had such a good experience, and that Nick was so helpful. Best of luck with your new role, we look forward to catching up with you soon.

Rated 5 out of 5 stars

Nick and the team are fantastic!

Nick and the team are fantastic. Nick contacted me about a position after seeing my CV online, he has very informative and clear about the role, company and expectations. The whole process was a joy from start to finish and I am glad to still be working with Nick and the team hiring for staff in my new position. 100% Recommended!

November 11, 2021
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thank you Matt for taking the time to leave such a great review! It's great to hear Nick and the team were so helpful, and we all wish you the best in your new role!

Rated 5 out of 5 stars

Absolutely brilliant!

Niche Recruitment are amazing! Nick was incredibly kind and provided a lot of really helpful advice while I went through the interview process for a role advertised through Niche. Thank you for being there for me every step of the way and for your coaching!

October 30, 2021
Unprompted review
Niche Recruitment logo

Reply from Niche Recruitment

Thank you Beth for taking the time to leave us a review. It's great to hear you had such a great experience with us. Best of luck in your new role, we are looking forward to hearing from you soon.

Rated 5 out of 5 stars

Highly recommend!

I had a fantastic experience with Niche Recruitment. From the get go they were very detailed and spent a lot of time getting to know me, my situation and my background which led to them finding a role that seemed like it was tailored made for me. Charli was extremely helpful with advice and kept in touch with me throughout the recruiting. They were always just a phone call or email away with any questions I had. I highly recommend the Niche team!

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Encouraging and Great Communication

Michelle was extremely helpful and very encouraging throughout each step of the recruitment process. She was quick to communicate and answer any questions I had making the process as easy as possible. Overall, a very friendly team and would definitely recommend Niche Recruitment.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

First in Class!

I can't recommend Niche Recruitment highly enough. Working with Nick on my latest job search was a pleasure. Nick took great care in understanding my skill set, where I want to go with my career, the type of organisation I wanted to work for and helped balance my criteria to fit in with my family life. Niche found the perfect match for me, both in terms of organisational fit and role. The recruitment process was like a quality boutique experience; it was personalised, I was listened to and treated like an individual. First in class! I'm so grateful that our paths crossed and that I am where I am. Thank you Niche!

May 20, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service and dedication to candidates

Michelle from Niche Recruitment reached out to me about a role at a time when I had given up on recruiters contacting and ghosting me about opportunities. After her swift response we were on a call, discussing my experience, wants and needs and she was lining up interviews. Despite our difference in location Michelle went out of her way to find opportunities more local to me and has ended up securing me a fantastic role with a company I hadn’t seen were recruiting. She gave me confidence in my skill set niche and allowed me to ace my interviews and be offered the job, all within a week of my first interview with them. Without Michelle, I’d still be tirelessly searching. Niche really go the extra mile. A fantastic recruiter, excellent company and an absolute must use for anyone job hunting. Thank you!

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMENDABLE!!!

Nick contacted me regarding a job opening and he was with me throughout the whole process, with both guidance and cheerful words! He was hands-on from the beginning, answering every email and call right away, the one time he wasn’t there someone else replayed just as fast and with just as much professionalism and enthusiasm! He was also discussing my concerns regarding moving and pay and benefits and gave great advice before making the final decision! I do not have a single bad thing to say about this company, and I will recommend them everyone I know.

March 2, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look