Nicks Wine Merchants Reviews 3,948

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would like to thank Nicks Wine Merchants for their help and speedy response in sorting an issue I had with a damaged bottle of whisky. The prompt response and thoughtful outcome is most appreciate... See more

Rated 5 out of 5 stars

Have always enjoyed the wonderful range of rums and wines stocked by Nick's, I enjoy good rum which they have plenty of at very reasonable prices. When required staff have always been very helpful a... See more

Rated 5 out of 5 stars

Very helpful information about the wine on their website, making choice selection very easy. Website is user friendly and checkout is easy. Aus Post was slow with the delivery, but that is not... See more

Rated 5 out of 5 stars

We have been customers of Nicks for many a year. In particular for us it is the wine ratings and reviews which are always really valuable, and the reviews and deals on scotch whiskey. Amazing range of... See more

Company details

  1. Food, Beverages & Tobacco

Written by the company

For the finest local and imported wines and the largest range of spirits and liqueurs in Australia. Free delivery to most of Australia for orders over $200. Award winning, family owned and operated for over 50 years. Please note: ONLINE ORDERS, PHONE ORDERS & CLICK & COLLECT ONLY. Freecall 1800 069 295.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A tale of two tranches

The order was promptly dispatched for 2 boxes.
Delivery by Australia Post was made in two tranches, two days apart. Not nick’s fault, it is just evidence of the state of disarray into which AP has allowed itself to fall.

October 15, 2021
Rated 5 out of 5 stars

We have been customers of Nicks for…

We have been customers of Nicks for many a year. In particular for us it is the wine ratings and reviews which are always really valuable, and the reviews and deals on scotch whiskey. Amazing range of products and competitive pricing. They know their stuff and it is why we always go back to Nicks and recommend our friends to as well!

October 15, 2021
Rated 5 out of 5 stars

Really impressed

Really impressed. Made a call first about the product I wanted. Super helpful staff member. Product was sent the following day by courier & it arrived safely. The packaging was excellent and I won't hesitate in shopping with Nick's Wine Merchants again.

October 14, 2021
Rated 4 out of 5 stars

Slowish delivery

Products received in undamaged condition. Delivery period was a bit longer than what I was expecting (7 working days Melbourne to Brisbane). The tracker basically showed freight was en route to Brisbane for around 5 days and was not really updating. Even with COVID restrictions, it seems a little slow.

October 14, 2021
Rated 5 out of 5 stars

Happy customer!!

Amazing range, fast and efficient delivery!!
Will definitely be making another purchase soon 😊👌🏻

October 13, 2021
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. When a substitution was required their efforts to provide a suitable replacement erased the annoyance of needing it.

October 13, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered on Monday and bottle received just in time for the weekend even given the delivery delays atm. Gorgeous 25yr old Chivas that tastes like liquid gold👌🏼
Will be back for more.

October 13, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look