Last week was my first order from this vendor. The delivery was less than a week and the order was fulfilled correctly. I will definitely be back for more! Update: there are few reviews mentioning... See more
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Amex is listed as an approved payment method, but when used, this is the message, "ERROR: Merchant do not support the card, try change other brand card error_id:"
I had placed an order on January 30, 2026 for 10 cans of Jobayo. After ≈ 10 days I emailed them about the order and was told they were out of stock. Today is April 15, 2026 and on their website i... See more
I'm a repeat customer, and every order from Nicohive has been great. They have fast shipping and an excellent range of products.
Company details
Written by the company
We focus on one thing—bringing you top-quality nicotine pouches from all around the world at the best prices.
Contact info
3.5
Average
35 reviews
Replied to 41% of negative reviews
Typically replies within 24 hours
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Good price and reasonable shipping rate
October 30, 2025
Do not order from this site!!!
Do not order from this site!!!! I think this site is a scam. I never received order. I tried to contact customer service at the email they provided and it stated was not delivered as email does not exist.
October 6, 2025
Unprompted review
Reply from Nicohive
Dear Valued Customer,
We are truly sorry to hear about the inconvenience you've experienced with our service recently. To help us address your issue more efficiently, could you please provide us with your order number? You can reach out to us directly via email at service@nicohive.com or through WhatsApp at +1 (224) 378-4264. Our customer service team is always here and ready to assist you.
Thank you for your understanding and support!
The Nicohive Team
www.nicohive.com
Ordered 9/30 it’s 10/12 and no update…
Ordered 9/30 it’s 10/12 and no update on if it’s shipped or not or when I will receive my order. Feels like scam.
September 30, 2025
Reply from Nicohive
Dear Customer,
Hello!
Thank you for reaching out and sharing your concerns. First of all, we sincerely apologize for any inconvenience and anxiety this has caused you.
Regarding your order, due to the customs releasing our goods in batches, one of the flavors you ordered has not yet arrived at our warehouse, causing a delay in shipping. Please rest assured that we expect to ship your complete order by October 14th.
We understand that waiting can be unsettling, but please know that your satisfaction is our top priority. We are doing our best to ensure your order reaches you as quickly and safely as possible. Should you have any other questions or need further assistance, feel free to contact us anytime.
Once again, we apologize for the inconvenience and truly appreciate your understanding and patience.
Best Regards,
The Nicohive Team
[www.nicohive.com]
Another perfect order
Another perfect order. Great prices, quick delivery, and the customer service is always on point. That's why I keep coming back.
October 5, 2025
First time ordering and I'm impressed
First time ordering and I'm impressed. Products were exactly as described, shipping was fast, and I ended up ordering again a few days later.
September 27, 2025
Counterfeit products were sent to me.
September 23, 2025
Unprompted review
Reply from Nicohive
We would like to inform you that due to variations in production batches and storage humidity, there may be slight differences in the taste of our nicotine pouches. As a result, we cannot guarantee that every box will have exactly the same flavor. We sincerely apologize for any inconvenience or concern this might cause.
If you have any questions or need further assistance, please do not hesitate to contact our customer service team. We will address your concerns promptly and provide a satisfactory resolution.
Thank you for your understanding and support!
Awesome selection and great prices
Awesome selection and great prices. Didn't even have to pay for shipping. I had a quick question about delivery and customer support got back to me right away - super friendly too.
September 22, 2025
excellent items
Super fast shipping, everything came in perfect condition. These guys always take care of me - top-notch service every time.
September 11, 2025
Gave a code for a discount and didn’t…
Gave a code for a discount and didn’t apply it. Order cancelled
September 16, 2025
Reply from Nicohive
We’re very sorry for the trouble with your discount code not applying. That should not have happened, and we completely understand your frustration.
If you’d still like to place your order, please reach out to us at service@nicohive.com
or WhatsApp +1 (224) 378-4264 with your order details, and we’ll make sure your discount is applied correctly.
We truly apologize for the inconvenience and would love the chance to make this right for you.
Most likely a scam
Most likely a scam, put an order and then soon after got an email saying the order was unsuccessful because of my payment method. Tried emailing them but then the email didnt even go through cause their email address doesnt exist apparently
August 9, 2025
Reply from Nicohive
Dear Customer,
We understand your concern regarding the payment issue. Please note that payment failure is often due to the risk control systems of payment platforms or banks. However, if the payment does not go through, no funds will be deducted from your card.
Our website supports multiple payment methods, including credit cards and PayPal. We recommend trying a different payment method if one fails.
If you have any questions or need assistance, please contact our customer support at service@nicohive.com or reach us directly via WhatsApp at +1 (224) 378-4264.
We are continuously working to improve our payment process to provide you with a smoother experience. We sincerely apologize for any inconvenience caused.
Thank you for your understanding.
Always fast
This site is my most trusted source for snus. It's always fast, the order is always correct, and they're dependable.
August 4, 2025
Took a while to hear back
My snus order arrived just fine, though it took a few days for them to reply to a question I had. A faster response would've been great.
August 3, 2025
Ordering snus here is simple and…
Ordering snus here is simple and reliable. Just a clean, straightforward experience every time with no delays.
August 1, 2025
My snus showed up sealed and fresh
My snus showed up sealed and fresh. Shipping was quicker than I expected, too.
July 23, 2025
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