Nicola Ross Reviews 

3,904
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,361 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and how carefully the parcels are packaged upon arrival with lovely details. People are also extremely happy with the wonderful quality, beautiful styles, and accurate sizing of the clothing items they purchased. Consumers note the helpful support and state that they look forward to shopping here again soon. Some reviewers were not happy with the sizing, mentioning that certain garments felt way too small or did not fit properly. A few people also noted occasional issues with the fabric quality not matching their expectations based on online descriptions.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with the beautiful items that match... See more

Delivery service

People report positive experiences with delivery service, highlighting that parcels arrive promptly within... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the lovely garments, beautiful... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and efficient handling.... See more

Order

Consumers find order to be positive, highlighting fast delivery times, helpful staff, and a smooth online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi all Very happy with my Kate& Pippa Presley jumper. The fit is perfect and matches my recently purchased brown jeans. As i have purchased from Nicola Ross on other occasions i have found them very... See more

Company replied

Rated 5 out of 5 stars

Delivery arrived in 3 days beautifully boxed & packed tissue papered i felt very special receiveing it. Just as on shown on your website true to size im delighted with purchase. Will not be afa... See more

Company replied

Rated 5 out of 5 stars

This is my first time shopping online with Nicola Ross. I was delighted with its service. Great communication and immediate dispatch. My order was packed very neatly with care. My JR leggings are per... See more

Company replied

Rated 5 out of 5 stars

Ive given 5 stars as although i was disappointed witb my purchase the return was very speedy.I have purchased numerous pieces of knitwear from tbis company and i was never disappoimted before howev... See more

Company replied


Company details

  1. Women's Clothing Store
  2. also in
  3. Clothing Store
  4. Fashion Accessories Store

About Nicola Ross

Written by the company

Nicola Ross Boutique is an Irish family owned business, established in Naas Co Kildare in 1990.

Nicola Ross brings you the best of designer collections and independent brands from around the world.We stock a large range of Mother of the Bride & Groom Outfits, Occasion wear for special Occasions and Weddings and casual wear. Our team of experienced buyers strive to bring our customers quality products. We stock leading European Labels, including Kate & Pippa, Joseph Ribkoff, Fee G,Linea Raffaelli, Carla Ruiz, Ispirato, Veni Infantino, Lizabella, Sonia Pena to name a few.

Visit our website www.nicolaross.ie

We offer Free Delivery on orders over €69 in Ireland.

We also offer FREE Click & Collect service.

New Arrivals
Brands
Outlet
Follow us on:
Instagram: @nicolarossnaas
Facebook: @nicolarossboutique
Tiktok: @nicolarossboutique

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(3,904)

1,347 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall a good experience

Overall a good experience. Ordered and had parcels delivered within two days. One item was not what I ordered but returns system was easy with A Post prepay and I received confirmation the items returned were received and refund being processed.

September 24, 2026
Nicola Ross logo

Reply from Nicola Ross

Thank you so much for taking the time to leave your review. We’re delighted to hear your order arrived so quickly and that you found our returns process straightforward and convenient.

We’re very sorry that one of the items you received wasn’t what you had ordered, and we really appreciate your understanding. We’re glad we were able to make the return and refund process as smooth as possible for you.

Thank you again for shopping with us, and we hope to welcome you back to Nicola Ross again soon.

Rated 5 out of 5 stars

Know my size from this shop so its easy…

Know my size from this shop so its easy to shop online.

September 16, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Margaret,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Swift Delivery and delighted with my…

Swift Delivery and delighted with my purchase

September 15, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Helen,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Excellent Service and reliability

Good quality clothing, prompt delivery and reliability can always be expected

September 15, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Barbara,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Reliable, would shop again

Reliable, loved my dress, quick shipping, would shop again.

September 11, 2026
Unprompted review
Nicola Ross logo

Reply from Nicola Ross

Hi Sharon,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Rang and very helpful girl talked me…

Rang and very helpful girl talked me through order. Arrived in a few days

September 22, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Anne,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Beautiful piece,brilliant delivery

Beautiful piece,brilliant delivery

September 21, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Anne,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Ordered dress it arrived very quickly

Ordered dress it arrived very quickly. Fit and fabric great. The dress for the price looks more expensive. Delighted with purchase.

September 17, 2026
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Reply from Nicola Ross

Hi Irene,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Lovely quality jumpers

Lovely quality jumpers
Fast excellent delivery

September 16, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Geraldine,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Excellent service

September 16, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Elizabeth,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

The quality of the clothes

The quality of the clothes, the quick time they were received in.

September 5, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Mary,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great quality and prices

September 8, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Angela,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Great website, Swift delivery

Ordered 2 tops online. Swift delivery and great value. First time shopping here but will definitely be shopping again

August 14, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Caroline,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Very happy with my dress

Very happy with my dress, excellent quality and the delivery was promt.

September 13, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Maureen,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, out of their way to be helpful especially in the shop in
NAAS , County Kildare.
Best wishes. Regards.
Margaret. (Dundalk)

September 11, 2026
Unprompted review
Nicola Ross logo

Reply from Nicola Ross

Hi Philip,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 1 out of 5 stars

Jeans sizes are very small

Hi, I ordered two pairs of on sale jeans. Both arrived within a couple of days. On pair of jeans were not what I had ordered and both were way too small. Sizes are very small. Sent both back and paid An Post 6euro to return them very disappointed

September 5, 2026
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Reply from Nicola Ross

Hi, thank you for your feedback. We’re sorry the jeans weren’t a good fit for you. We can see that the two items returned were the two styles originally ordered, so the correct items were sent. We’re sorry they didn’t suit when they arrived, and we really appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Good quality product

Good quality product.
Very quick delivery of purchase. No problems when different size required, received within 2 days. Well done.

September 12, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Margaret,

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 4 out of 5 stars

Vanilla trousers

Great Company to deal with. I purchased vanilla trousers. Very comfy on and a great fit. Received my order in 24 hours.

September 9, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Anne,

Thank you so much for taking the time to leave us a 4 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 1 out of 5 stars

The trousers I bought was XXL in size…

The trousers I bought was XXL in size but was far too small when it arrived. It will cost €5 to return it. I’m disappointed as I usually have a good experience with Nicola Ross products. The sizing was all wrong in this pants.

September 10, 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Noreen,

Thank you for taking the time to share your feedback. We’re very sorry to hear that the XXL trousers you received were not the fit you expected, especially as you’ve previously had a good experience with Nicola Ross products.

We understand how disappointing it is when the sizing isn’t consistent, and we’re sorry for the inconvenience and additional return cost this has caused. We take feedback like this seriously and will pass your comments on to our team so we can review the sizing of this particular style.

We truly appreciate your continued support and hope we can provide you with a better experience in the future.

Rated 3 out of 5 stars

Thought the quality wasn’t great there…

Thought the quality wasn’t great there was a thread pulled but the fit was good

September 10, 2026
Nicola Ross logo

Reply from Nicola Ross

Thank you for your feedback. We’re glad to hear you were happy with the fit, but we’re sorry to hear about the pulled thread and that the quality wasn’t as expected. If you haven’t already, please do get in touch with our team and we’ll be happy to look into this for you.

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