Nieu Cabinet Doors Reviews 

230
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the beautiful finishes, precise measurements, and wide variety of modern styles available for their custom kitchen cabinet upgrades. People frequently praise the exceptionally responsive customer support team and the incredibly helpful guidance provided throughout the entire ordering process. Some reviewers were not happy with occasional quality flaws, mentioning that certain custom painted doors can chip, scratch, or show unexpected surface imperfections. A few consumers also experienced minor shipping delays or occasional communication issues regarding specific design details that temporarily impacted their home renovation projects.

What people talk about most

Product

Consumers find product to be positive, highlighting the excellent quality and beautiful finish of the doors... See more

Quality

Clients share positive opinions on quality, consistently highlighting the robust materials and flawless paint... See more

Staff

Customers report overwhelmingly positive experiences with staff, praising their exceptional helpfulness,... See more

Order

People report positive experiences with order, highlighting that the process of ordering materials is very... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

awesome experience with NIEU. Sure, you have to do the measurements yourself and wait 6 weeks for delivery but the result is worth it. I love the interesting aqua color of my Scandia cabinets. I added... See more

Company replied

Rated 5 out of 5 stars

I could not be happier with our Nieu cabinet doors to upgrade the built-in IKEA PAX wardrobe. The paint colour we got matches Sherwin Williams Black Magic and the quality of the finish is perfection o... See more

Company replied

Rated 5 out of 5 stars

Unhappy with IKEA front options, I found several beautiful modern options at Niue. We ordered multiple samples and planned the kitchen through IKEA. The Nieu representative then made sure we got every... See more

Company replied

Rated 5 out of 5 stars

These guys were really great to work with… they gave me a timeline for the doors to be manufactured and they were right on time… the quality of the doors is really high and high-quality hinges were an... See more

Company replied


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Company details

  1. #1 of 1 best companies in Cabinet Store
  2. #1 of 1 best companies in Cabinet Maker
  3. #1 of 1 best companies in Kitchen Remodeler

About Nieu Cabinet Doors

Written by the company

Nieu Cabinet Doors is a leader in the cabinetry space offering custom cabinet doors for cabinet refacing and custom IKEA kitchens.

All of our products are made to order, in designer curated styles and colors. With every piece crafted for your specific project, plus one of North America's only custom color programs, our quality and commitment to providing exceptional customer service set us apart.

Product offering includes:
- Cabinet doors & drawer fronts
- Cover panels, trim, filler, toekicks
- Hinge drilling
- Custom dovetail drawer boxes
- Hinges & drawer slides
- Floating shelves

We offer all of our doors:
- Raw (unpainted)
- Primed
- Painted in one of our standard colors
- Custom painted in Sherwin Williams or Benjamin Moore paints (+ additional charge applies)

We also offer TFL doors in both solid colors and wood grains, as well as a new line of premium 3DL Supermatte!

Unparalleled Quality

Written by the company

100% Made to Order Products and Friendly Expert Support
Our mission is to enable all customers to achieve their dream kitchen with quality, affordable materials, and friendly expert support. We'll guide you in your project, treat you like a friend, and ensure the products we supply are unmatched in quality and customization.

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4.7

Excellent

TrustScore 4.5 out of 5

230 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(230)

138 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Excellent customer support. Efficient and responsive. The doors are excellent quality as well.

January 25, 2026
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Reply from Nieu Cabinet Doors

Thanks so much for sharing! We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Quality and Product was as Promised. Excellent Communication and Amazing Installation Process!

The communication and attention with Tom was excellent, the installer Daniel was amazing. The selection of frames was varied and I opted for one custom colour and one of their offerings. Then timeline was right on target despite it being just before Christmas. The only negative comments I have are the stickers that are on the inside of each door are really difficult to remove and don't know why they couldn't instead use a transparent quick peel like they give you when you have an oil change. We never would have had the time to remove all of them but when we complained to Daniel he offered to remove them for us which was appreciated. Also 3 of the doors arrived with chips in them but that could have been the transportation company as Daniel said that was the first he has seen. They redid the doors for us and returned in a couple weeks. We are really happy with the outcome!

December 22, 2025
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Reply from Nieu Cabinet Doors

Thanks so much Liz! Noted on the label feedback - we have passed this along to our production team - and will commend Daniel for going the extra mile!

Rated 5 out of 5 stars

The technical and customer service…

The technical and customer service support are fantastic. A real pleasure dealing with this company.

February 8, 2026
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Reply from Nieu Cabinet Doors

Thanks so much for sharing your review! We greatly appreciate it!

Rated 4 out of 5 stars

Great quality but burdensome delivery

Great quality, counselling and communication throughout the process.
The reason why I do not give 5 stars is twofold:
- There was one small error in the placement of hinge bearing (we managed to drill new ones though)
- The delivery format is absolutely not fit for non commercial customers. We received a huge and heavy pallet that I had to rip open on the sidewalk with the help of my contractor and the delivery guy had to be talked into bringing it to the doorstep with his transpallet (I obviously do not own one).
I would recommend adapting the format to residential customers. For example through several parcels instead of a huge pallet that no human can carry or move on their own.
Otherwise super happy with the quality and finish of my cabinet doors.

January 15, 2026
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Reply from Nieu Cabinet Doors

Thank you for sharing the review Camille! We take all feedback seriously and will ensure that our team reviews with our delivery provider. While the expectation we set out at the beginning with clients is not for in-home delivery, this is great feedback for us to continue to improve. Enjoy your new kitchen! :)

Rated 5 out of 5 stars

I had the pleasure of dealing with Tom…

I had the pleasure of dealing with Tom , one of your representative . His demeanor was extremely polite and
kind .
Overall , my experience was quite pleasant .
Thanks goes out to Tom !
Regards ,
Aline Despins

December 24, 2025
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Reply from Nieu Cabinet Doors

Thanks Aline! We will share the five stars :)

Rated 5 out of 5 stars

Very patient and informative

Very patient, informative and prompt! We look forward to completing our project with Nieu Cabinet Doors.

February 6, 2026
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Reply from Nieu Cabinet Doors

Thanks so much! Glad to hear that the help and support hit the mark!

Rated 5 out of 5 stars

Beautiful product

Beautiful product, easy to order, responsive team, easy to install, all cuts and measurements were spot on.

February 4, 2026
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Reply from Nieu Cabinet Doors

Thank you for the five stars, Matt!

Rated 5 out of 5 stars

Great quality

Excellent service and great quality! The perfect solution for the resurfacing of Ikea kitchen cabinets.

December 15, 2025
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Reply from Nieu Cabinet Doors

Thanks so much for taking the time to leave a review, Katrie!

Rated 5 out of 5 stars

Really well made doors

Really well made doors. Brian super helpful. Well packaged and in general a very good experience. Highly recommend these doors.

January 31, 2026
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Reply from Nieu Cabinet Doors

Thanks so much for sharing your review! We'll pass along the kind words to Brian as well.

Rated 5 out of 5 stars

The cabinet doors and boxes were…

The cabinet doors and boxes were beautiful. Cut to my exact specifications. Couldn’t ask for a better experience. My order did take about 8 weeks to arrive but other than that the experience was perfect. The SW colors matched perfectly as well.

February 5, 2026
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Reply from Nieu Cabinet Doors

Thanks for sharing the review Michael - much appreciated!

Rated 4 out of 5 stars

I ordered extra tall cabinet doors…

I ordered extra tall cabinet doors painted in white. Quality of the cabinet doors is excellent, beautifully finished and very well packaged for shipping. The reason I'm giving 4 stars is because I ordered paint finish cabinet doors but received unfinished ones; and though Nieu aimed to ship out the correct doors as quickly as they could, this error delayed my project 3 weeks and created challenges with my client.

January 20, 2026
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Reply from Nieu Cabinet Doors

Thank you Michael for sharing the review! We appreciate the acknowledgement that while we made a mistake, we worked to rectify it as quickly as possible!

Rated 5 out of 5 stars

Great product - great experience...

Ordering online went very smoothly. Nieu Cabinet Doors beat their scheduled delivery date. The product was shipped very carefully protected. Dimensions were perfect.

December 1, 2025
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Reply from Nieu Cabinet Doors

Thanks so much for the five stars, Homer! Glad to hear they arrived early! :)

Rated 5 out of 5 stars

Order modern shaker cabinet doors

My purchase was a great experience
The technical support help me with very good advices to perform good measures and select proper hinges

May 28, 2025
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Reply from Nieu Cabinet Doors

Thanks so much, Danielle!

Rated 2 out of 5 stars

Overall a lot to be desired in terms of support on customization, delivery time, and communication

Design process was fine, though I had to do some of my own math to figure out hinge placement, and despite asking for support and having it reviewed by the customer service person, it ended up being wrong and we had to drill our own holes anyway. Also, if you are ordering Besta drawers, they won't predrill those holes for you, nor do they provide a template - I was told to just go buy a door from ikea, make my own template from it, then return it, which seems bizarre DIY ask for a company touting themselves as an IKEA substitute.

Once I ordered though, its like the project entered a black hole! No updates or projected arrival dates unless I asked. There was a custom color sample that was stuck in customs for weeks without anyone knowing, and wasn't resolved until I was contacted and sent it along to the company after it had been sitting for 3 weeks. The actual product delivery was the most bizarre delivery process I've ever experienced. I ordered these in mid-November, and didn't get them delivered until early February. Once delivered (which can only be to my driveway, not inside), the doors look nice, but are still off-gassing a strong smell, and seem pretty prone to scratches and dings.

I was asked to provide my order number by Nieu to review my experience, so here its is: Order #US23158

January 27, 2026
Unprompted review
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Reply from Nieu Cabinet Doors

Hi again Jeannette, updating our reply based on your updated reply!

Upon reviewing your file, the Besta drawers not being drilled was clearly laid out in your order approval and confirmation email by your sales representative, as was the delivery method for the order. We drill for the hinges and drawer systems for Sektion and Akurum, but not Besta, which is laid out in our communications for this system. We apologize if that added frustration, and have passed this along to our team to review and improve. The painted doors can have some odour as they acclimate, we always recommend allowing 48 hours for the doors to adjust to the space prior to install. You can also use a dish with baking soda placed nearby the doors to dissipate paint smell.

It looks like you reached out to our support team about the drawer drilling, but not the missing hinge drilling or the smell of the doors. We'd be happy to assist you further, just reach out to us at contact@nieucabinetdoors.com!


Original reply February 2nd, 2026:

Hi Jeannette, we requested more information about this experience so that we could investigate what happened, but didn't hear back!

Without having an order number to look up the particulars of your circumstance, our lead times on most products are 6 weeks, with transit time adding on top of that. If you ordered a custom color, and that is the sample that you referenced was held up by customs, those orders are not processed into production until we receive confirmation of the draw down sample, to make sure the color is perfect before we paint your order!

We'd be happy to look into the details of what happened further if you can provide us with more information.

We look forward to the doors exceeding expectations, and if you need any further support please reach out to us at contact@nieucabinetdoors.com.

Thank you!

Rated 4 out of 5 stars

Great first time experience with Nieu

Great first time experience with Nieu. There was some minor issues with drill holes not being in the right location but the pieces were replaced within two weeks to make everything right. Cabinets look great and the slightly thicker fronts are far better than the original IKEA fronts we replaced. After 17 years, Our IKEA Akurum cabinets look new again.

January 10, 2026
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Reply from Nieu Cabinet Doors

Thank you Thom for sharing your review! We take all feedback seriously and have passed the issue on to our QC team, as well as provided the remakes in quick timeframe for you. Appreciate you taking the time to share!

Rated 4 out of 5 stars

The doors look great

The doors look great. My only criticism is that it took so long to get them.

January 15, 2026
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Reply from Nieu Cabinet Doors

Hi David, thanks for sharing your review! Our lead time on painted fronts is 5-6 weeks, excluding the holidays, which looks like it was the timeframe your order delivered in! Please feel free to contact us at contact@nieucabinetdoors.com if you have any concerns we can address!

Rated 5 out of 5 stars

Always an amazing experience …

Always an amazing experience working with Nieu Cabinet doors and their team. The quality and craftsfmanship of their product is top notch and customer service team second to none.

January 23, 2026
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Reply from Nieu Cabinet Doors

Thank you so much for the five stars!

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