Nigel Rayment Boutique & Hat Shop Reviews 

122
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Visited earlier this week for an outfit for my daughter’s wedding. Nigel was very welcoming and helpful. I don’t enjoy getting outfits for special occasions but this was a calm and enjoyable experienc... See more

Rated 5 out of 5 stars

Mother of the bride along with daughter and two nieces went shopping for MOTB outfit. It was the most pleasant and enjoyable experience. Flew in from Ireland for the day and left with a beautiful out... See more

Rated 2 out of 5 stars

I left, having collected my altered dress, feeling unhappy, humiliated and unwelcome. No real attempt to try and help source the right hat and the dress, despite alteration, does not feel totally righ... See more

Rated 5 out of 5 stars

Sean has looked after my mum twice now, each time he has provided exemplary customer service; my mum hasn’t known what style of dress she would like to wear, Sean provides suggestions and has a keen... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Beautiful and modern mother of the bride dresses & outfits and ladies hats from the Nigel Rayment Boutique. Designer formalwear and millinery shops in London & Manchester, UK. Always A Range Of Top Designer Collections in Store: Pronovias, - Rosa Clara, - Gabriela Sanchez, - St. Patrick - It's My Party, - Cabotine & Zeila, - Irresistible, - Gill Harvey London, - Cathy McCarthy Couture London, - Gina Bacconi, - Luis Civit, - Wedding Hats & Fascinators, - Teresa Ripoll, - Carla Ruiz, - Rainbow Club, - Smaller Sizes, - Plus Size, - Royal Ascot Hats. We look forward to seeing you in the boutique and helping to find you that perfect Mother of the Bride and Groom outfit.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

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4.5

All reviews

(122)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Mother of the Bride Outfit

My wife Maureen went to see Nigel with my two daughters.The range of MotB outfits was of excellent quality and an outstanding range.Nigel and his staff made my wife feel very special and gave her truthful and practical advice on her outfit selection.
The fitting service from Cathy was first class.
The atmosphere in the shop was great and I would advise any MotB to visit the shop , check out the designs and to speak with Nigel.
With many thanks to Nigel and the team
Maureen

June 29, 2018
Unprompted review
Rated 5 out of 5 stars

My gorgeous mother of the bride dress

I first visited the Manchester store back in January as I was looking for an outfit for our daughter's wedding. I wasn't sure what I wanted but had come across the designer Ian Stuart and liked his designs. Sean and Linda were fab and very patient bringing out outfit after outfit for me to try on. Nothing was too much trouble for them. One dress had caught my husband's eye as we entered the store but I had dismissed it as a 'mother of the bride' outfit...how wrong was I. I was persuaded to try it on, it was perfect and I fell instantly in love with it!! The wedding was last week and I felt like a million dollars with so many lovely comments. So thank you Sean, Linda (and of course my husband) for encouraging me to try it on.... Hopefully our next daughter will be married in the next few years and there is only one place I will be visiting for my outfit.

Many, many thanks
Alison Sharkey

June 12, 2018
Unprompted review
Rated 2 out of 5 stars

Perhaps it was an 'off day' but customer service sadly lacking....

I emailed earlier this year to say I would be visiting the London Store in April as my son was getting married in June. On arrival I was met by a gentleman who said bluntly this was the stock, not all sizes and that there would be no further new stock until July! I was utterly disappointed and what should have been a very exciting day turned in to a nightmare. I saw one outfit but not my size, was told they are made on the small size and to go bigger! The outfit hung on me and I came away very deflated! This was not the experience I was expecting.
Fortunately, there were other stores but not in my area selling Condici outfits and I ordered on line and I have secured an outfit, hat, shoes and handbag from another stockist and had a much better experience.

May 11, 2018
Unprompted review
Rated 5 out of 5 stars

Mother of the bride.

Thank you so much for your help in making choosing an outfit for my daughters wedding so much pleasure. Your service was excellent from the minute we arrived in your boutique to the courier service delivering my complete outfit right to my door on the day we agreed. Thank you so much. Louise, York

March 28, 2018
Unprompted review
Rated 5 out of 5 stars

Great visit to the London shop

Great visit to the London shop. As MOG in April and MOB in May I was anxious to get 2 very different outfits. I had excellent service and a wonderful experience trying on a lot of outfits. Was never rushed, even though it was busy. I purchased 2 outfits which I love and am looking forward to wearing, I was given a great discount as well. Thank you so much.

March 22, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible experience today with the…

Terrible experience today with the London store I was really looking forward to it but left the store quite upset which is very rare for me. Arriving at 4.20pm the tall dark haired assistant said we close at 5pm. I was aware but had pictures of the stock I wanted to see as pictured on the website the previous day. Her comment was that she had never seen any of the outfits before. I showed her the screen grab with the logo showing and she said well we don’t stock them now. I asked for something a little brighter to be told no-one wants bright colours. I explained I wasn’t looking for too bright and she said you can see what we have got with no attempt to help me. After several more attempts from me at pleasantries which were all dismissed came the final straw. I said with your experience can you suggest any outfits that might suit me - her response-not really!!!!! At that point I said she had been very rude to me since I entered the shop and I would take my custom where it is appreciated.

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

True customer service...

Went out 'window' shopping with a friend for an outfit to wear at my daughter's wedding in Spain. The experience at the Marble Arch shop was second to none. You don't need an appointment which is a bonus. The lady who assisted me couldn't have been more helpful, listening to me but also encouraging me to explore other options. She had a good eye for what suited me and hit on an outfit I really liked and in a colour I wouldn't have chosen for myself. She offered to photograph me in the outfit so I could show it to my daughter as I was meeting her and her friends later. They didn't mind that we all (5 of us) called back later so I could try on the outfit again to see what everyone thought. The no-pressure and humorous atmosphere was great, nothing was too much trouble, and they make you feel special. Needless to say I bought the outfit - really love it. So a big thank you!

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

Stunning Mother of the Bride Outfit!

Thank you to Nigel and your team for the excellent service, assistance, patience and kindness during my visit to your Marble Arch boutique. I have found my dream outfit and hat for my daughters wedding in February 2018.

What might have been a stressful shop turned out to be a positive experience! I would highly recommend this boutique, and I cannot wait to wear my mother of the bride outfit on my daughters wedding day!

Heather

January 2, 2018
Unprompted review
Rated 5 out of 5 stars

Top class service from start to finish

Nigel’s son, Sean could not have been more helpful, advising me by email when the outfits I was interested in had arrived at their London shop. On arrival at the shop, Kathy could not have been more helpful and to ensure I got the size / style I wanted I purchased the outfit and matching hat there and then.

December 15, 2017
Unprompted review
Rated 5 out of 5 stars

What a wonderful shop

After spending hours trawling through the internet and getting nowhere, I walked in off the street today and spent nearly three hours with Nigel.
He is charming, helpful and honest and without his advice and I might not have bought such gems, just right for the occasion.

Definitely a must, so for a special occasion go pay him a visit.

November 14, 2017
Unprompted review
Rated 5 out of 5 stars

Really lovely people who work in the …

Really lovely people who work in the Manchester store. Nothing was a trouble. I absolutely loved my Teresaripoll dress. I had lots of compliments. Thank you Sean for being so pacient. Would highly recommend this store.

October 28, 2017
Unprompted review
Rated 5 out of 5 stars

Lifesavers! Professional, attentive staff, and beautiful store!

Lifesavers! Massive thanks to Linda and Jen. Came here for a dress for my mother and I have to say it was fab. The dress was beautiful and the staff so friendly. I would highly recommend coming here! It's a relaxed atmosphere and very kind people. We came from Wales and It was well worth the drive up to Manchester! I really can't recommend this store more! Honest, lovely people! Thank you so much! New friends in Manchester!

October 28, 2017
Unprompted review
Rated 5 out of 5 stars

Nigel and his team really are the …

Nigel and his team really are the answer to ones prayers ! Finding the perfect wedding outfit for such an important day is so overwhelming but I had the good fortune of having Nigel help me with this. His years of experience really shine through and he is such a nice chap, both my husband and I bonded with him instantly. He was very down to earth and really put us at ease. His guidance was just the right amount . On my daughter Emma's big day I had many many compliments that confirmed I was truly in an outfit that was perfect for me and many people said the outfit was quite different certainly not run of the mill. I am so grateful to Nigel and can not recommend him and the boutique enough, don't hesitate to pay them a visit I am sure like me you won't be disappointed. To Nigel and the team I would like to send a massive thank you !!
Sheila T
Surrey

October 23, 2017
Unprompted review
Rated 5 out of 5 stars

Great Boutique and Excellent staff

Excellent staff. Offering well-informed and professional advice to ensure the best choice. Bought my mother-of-the-bride outfit from here for my son's wedding. Great success and received very flattering comments from guests and family alike. Thank you Nigel Rayment Boutique.

June 21, 2017
Unprompted review
Rated 5 out of 5 stars

Was really pleased with my outfit

Was really pleased with my outfit for my sons wedding. I got a lot of compliments. Can't wait to re-visit for my daughters wedding. Nigel was really helpful and friendly. Couldn't have wished for a better person to deal with

June 20, 2017
Unprompted review
Rated 5 out of 5 stars

Nigel Rayment Boutique provided a …

Nigel Rayment Boutique provided a service that could not be faulted, their attention to detail, honesty and dedication was exemplary.

My wife felt special and was treated with the utmost respect and was made to feel very special.

Highly recommended .....

June 16, 2017
Unprompted review
Rated 5 out of 5 stars

HEARTFELT THANKS.... FOREVER!!!!

I am and will continue to be thrilled at the wonderful service, assistance and kindness I received from Nigel and his team. I would love to share my views and have happily done so back in 2015, following my visit to the Marble Arch Nigel Rayment Boutique. Please suggest to any clientele to refer to the Feedback comments I posted (at great length); one posted after my first visit (May 2015) and the second feedback when my "packages" arrived, later in the year. Nigel had kindly allowed me to place my outfit and fascinator on layby and to make payments...as I was so far from home....He then "shipped" my precious "delivery" all the way to the Southern Hemisphere!!! Anyone wishing to read my "novel" will see that I am from Western Australia.... and after travelling many, many miles following my trip to Gallipoli for the ANZAC Cententary Service, I found my dream John Charles outfit for my daughter's wedding (Jan 2016) when I met Nigel. Without his guidance, advice and encouragement I would never have had such a stunning designer dress, which I wore with such pride as I walked my beautiful daughter down the aisle to meet the man of her dreams; my wonderful son-in-law.

I have so many great memories of such an amazing day for my daughter and her husband; and received so many compliments on my outfit ... Again, I express my sincere appreciation, and it all began with a visit to your Boutique, thousands of miles away!!!!!!!!

With kind regards and wishes to all

Carol Chaloner, Perth, Western Australia

June 16, 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Staff were amazingly patient and brought me dress after dress to try on. I finally bought a beautiful outfit with matching hat. We had a great day and thanks to everyone here who made a stressful day a wonderful experience,I couldn't fault this store in any way and would highly recommend it.
Thank you Nigel Rayment

June 15, 2017
Unprompted review

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