Nightcity Clothing Reviews 

173
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, noting premium fabrics and excellent craftsmanship. Many are also very happy with the products themselves, describing them as amazing, well-fitting, and true to online appearance. Customer service receives frequent commendation for being outstanding, helpful, and providing quick, polite responses. Conversely, a small portion of people felt that delivery times were inconsistent, with some experiencing significant delays or items not arriving. Others mentioned issues with orders, such as receiving incorrect sizes or items, or finding product descriptions inaccurate, including missing advertised components.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the amazing quality of materials,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the amazing material, workmanship,... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers praising quick shipping and timely... See more

Order

Customers had ambiguous experiences with order, with some expressing satisfaction, noting that their orders... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a size medium jacket and was sent a large. Despite a lot of back and forth which caused a time delay the company worked to find a reasonable solution. The suit pieces were well made and stur... See more

Company replied

Rated 4 out of 5 stars

Delivery was lowkey not great as it just didn’t come in time and no point for express shipping but product was rly good

Rated 4 out of 5 stars

A bit expensive but the quality was overall good. Zipper is kind of iffy but that’s about it in regards to cons. The fabric feels premium, the fit is great.

Rated 4 out of 5 stars

Took awhile for shipping but other than that, it came in a timely manner and the clothes are great quality. The tops are a bit smaller, and the bottoms are a bit bigger, but I was able to make it work... See more


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Fashion Designer

Written by the company

Nightcity Clothing is your city for minimalist urban-wear. Our nightcity has no borders, hence we are inspired by international fashion trends. We'd love to know how things look, feel and how you found our service. It really helps us and our community, and it only takes a few seconds to leave us a review.

Free Tracked & Insured Delivery

Written by the company

Go free over £60
Orders £60+ ship free with tracking & insurance. Delivery estimates are shown at checkout. See details: https://nightcityclothing.com/policies/shipping-policy

Contact info

10% OFF your first order

Sign up for our mailing list and we’ll email you a 10% off code.

4.1

Great

TrustScore 4 out of 5

173 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(173)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer service

Customer service/support really good. I did not read the delivery timescale correctly and was not that happy about how long I had to wait-but the team were really good with responses-always polite. Jacket came - good quality and fits my son perfectly he was very happy

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Material and beautiful design

The shipment was very fast and im happy with the coat! It fits nicely and the quality is good, its a warm coat and i really like the design. :)

PS: thanks for the free bag, that came with the pur hase

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Had a error in my first order to which they eagerly sent me another and partially compensated. Thank you!!

November 18, 2025
Rated 5 out of 5 stars

Great pieces

Great pieces and even better customer service :)

October 31, 2025
Nightcity Clothing logo

Reply from Nightcity Clothing

Hi Tom,

Really pleased to hear that you are happy with your order, and glad that we could be of assistance too!

Best,
Customer Success, Nightcity Clothing

Rated 5 out of 5 stars

Brilliant!

The quality of the products are second to none, and great value for money.
The customer service team are brilliant, I couldn’t fault a single aspect of buying from them.
Thank you!!

October 31, 2025
Unprompted review
Rated 4 out of 5 stars

Good

A bit expensive but the quality was overall good. Zipper is kind of iffy but that’s about it in regards to cons. The fabric feels premium, the fit is great.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience! Great product!

Although shipping took quite a while -which is expected as I am from New Zealand- the product came in perfect condition. Very well handled. The suit blazer I purchased naturally came slightly wrinkled due to packing+shipping, but was super easy to steam out!

Love the fit, feel and look of the product!

Team is super sweet to top it all off!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and great product

Great service and great product. I ran into an issue with my order. After contacting customer service, they swiftly provided a solution to the issue. 10/10 service and a very high quality product.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in Every Way!

I’m very happy with my purchase- the items are made from excellent materials and design. Their customer service was outstanding: they helped me from choosing the right size, replied quickly to all my questions, and clearly communicated the delivery timeframe. Professional and friendly at the same time- couldn’t ask for better experience. I’m happy with the purchasing experience and my son is so happy with the product. Well done team!

October 21, 2025
Unprompted review

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