Night Zookeeper Reviews 989

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the user experience, highlighting how engaging and fun the platform is for children, making learning enjoyable. Many people appreciate the product for its effectiveness in improving grammar, spelling, typing, and creative writing skills. The app is frequently mentioned for its ability to keep children motivated and eager to learn, with many noting significant progress in their children's language arts abilities. Reviewers also commend the staff for their encouraging feedback and support. However, some customers also noted issues with the website, describing it as glitchy and occasionally difficult to navigate. A few people expressed dissatisfaction with the app's functionality, mentioning problems with logging in or work not being saved. Some reviewers also felt that the feedback from tutors sometimes missed significant errors, leading to incorrect reinforcement of grammar and spelling.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the program is engaging, fun,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers highlight that their... See more

Application

Reviewers highlight positive aspects of the app, noting its effectiveness in engaging children with learning.... See more

Staff

Consumers find staff to be positive and helpful. Many reviewers appreciate the encouraging feedback from... See more

Website

People report ambiguous experiences with the website. While some customers express satisfaction, finding the... See more

Based on these reviews

Rated 5 out of 5 stars

We love Night Zookeeper! The recently added quest function is something my daughter (age 7) really enjoys and I know that she can work through it on her own and is actually learning. We’ve also... See more

Company replied

Rated 5 out of 5 stars

We have a kid who struggles to write and pay interest to this subject. Night Zookeeper hooked him in from Day 1. If fact, he begged to try as soon as he saw me setting up the account and then continue... See more

Company replied

Rated 5 out of 5 stars

This program is wonderful for my middle schooler. She's now wanting to log in to create stories. Since starting she's improved with her grammar, spelling, typing and is enjoying learning language arts... See more

Company replied

Rated 5 out of 5 stars

I teach an 8th grade resource ELA class at a rural middle school. The students seem to enjoy the Night Zookeeper site, and I love that they can work independently while I pull small pairings to do the... See more

Company replied


Company details

  1. Educational Institution
  2. After School Program
  3. Childrens Book Store
  4. Educational Supply Store

About Night Zookeeper

Written by the company

Night Zookeeper
Fantastically Fun Learning

Night Zookeeper is a London-based children’s brand comprising of an online learning program, a book series and a TV mini-series. All of our products centre around the magical world of the “Night Zoo”. Our aim is to make learning fantastically fun for children aged 6 to 12 years old, and unlock their creativity in the process. Our reading and writing program has been used by over 1 million children worldwide.

Night Zookeeper was founded in 2012 by Joshua Davidson and Paul Hutson. Our e-learning product was originally launched in November 2012 as a creative drawing iOS app for kids, which went on to be recognised as one of the 50 best apps of 2013 by The Observer and The Guardian.

In 2014, we revamped the app into a web version which included more extensive writing elements, a dashboard for monitoring progress and personalised feedback from tutors. Over 1 billion words have been written by children on the site. Night Zookeeper is also used in schools by teachers worldwide in an effort to harness the power of digital learning in the classroom.

Throughout the pandemic, Night Zookeeper was able to act as a useful resource for families around the world to keep their children learning as schools were forced to close and remote learning took hold.

As of 2024, our program is used by thousands of children in several countries as a way to improve their reading and writing skills in a fantastically fun way, whether as part of a homeschool, in the classroom, as a supplementary resource, or simply a productive form of screen-time.

Learn more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

989 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

It was amazing

It was amazing! It is so interesting to use and a great writing tool.

November 14, 2025
Night Zookeeper logo

Reply from Night Zookeeper

Hi Peiyuan,

Thank you so much for your review!

We are really pleased to hear that your family enjoy Night Zookeeper, and have found it useful for developing writing skills!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Kids love it

Easy to use and interactive

November 18, 2025
Unprompted review
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Reply from Night Zookeeper

Hi Emma,

Thanks so much for your review!

We are glad to hear that your kids are enjoying their Night Zookeeper adventure!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

my kidslikes it so much

my kids like it so much

November 17, 2025
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Reply from Night Zookeeper

Hi Mody,

Thanks so much for your review!

We are pleased to hear your kids are enjoying Night Zookeeper!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Best wishes,
Team Night Zookeeper

Rated 4 out of 5 stars

SUGGESTION TO COMPANY

SUGGESTION TO COMPANY: please add a game to teach the kids to TOUCH TYPE so they can write text more effectively and get more out of the app

November 18, 2025
Unprompted review
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Reply from Night Zookeeper

Hi Patricia,

Thank you so much for your review!

We really appreciate your suggestion. We wanted to let you know that we do have a game designed to help children develop and strengthen their typing skills - it’s called Torch Type. You can find it in the Games section, and we’d definitely recommend encouraging your kids to give it a try!

If you have any questions about the activities, features, or services available, please feel free to reach out to us on social media or by email. 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

We love using Night Zookeeper it’s fun

We love using Night Zookeeper it’s fun, and it’s more engaging.

November 13, 2025
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Reply from Night Zookeeper

Hi Tanika,

Thanks so much for your review!

We are really pleased that you and your family are enjoying your Night Zookeeper adventure!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

I got night zookeeper to help with our…

I got night zookeeper to help with our LA homeschool journey. My kids weren’t enjoying the lessons we were doing so I decided to give this a try. They absolutely love night zookeeper! They enjoy writing, making characters, and playing games. They are even enjoying the spelling. We also added my autistic 5 year old onto our plan. He loves to sit and learn on this website. It’s been an amazing turn around for our LA class. Thank you so much for this amazing website and helping my kids grow their imagination even more.

November 14, 2025
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Reply from Night Zookeeper

Hi Chelsea,

Thanks so much for your review!

We’re delighted to hear that Night Zookeeper has made such a positive difference in your homeschooling journey. It's great to hear that your kids are enjoying all of the activities the program has to offer. Helping children grow their imagination and confidence is exactly what we aim for, so your message means a lot to our team. Thank you for allowing us to be part of your learning adventure!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

It is amazing omg it aa 10/10 my…

It is amazing omg it a 10/10 my daughters loves it and they will not stop playing it however there are some bugs but apart from that it soo awesome it like better than i thought it would be.

November 1, 2025
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Reply from Night Zookeeper

Hi Anoushka,

Thank you so much for sharing your review!

We’re thrilled to hear that your daughters are enjoying Night Zookeeper and keep returning for more learning adventures. We’re sorry to hear that you’ve run into a few bugs - our team would be happy to help. If you could email us at support@nightzookeeper.com with the details, we’ll look into it right away.

Thank you again for your support, and please feel free to share Night Zookeeper with any families who might love our program too!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Very interactive and easy to use

Very interactive and easy to use. My daughter loves being able to create her own animal and be creative with describing it. I like the immediate feedback kids get when writing. It is very effective in teaching writing skills.

November 10, 2025
Unprompted review
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Reply from Night Zookeeper

Hi Lydia,

Thank you so much for your review.

We are so glad that your daughter is enjoying Night Zookeeper, and it's allowing her to express her creativity! We love to see and read about her colorful creations!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

My daughter love playing Night…

My daughter love playing Night Zookeeper. She is having fun and learning at the same time. She loves writing stories about her animals and getting feedback on it.

October 10, 2025
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Marcie,

Thanks for your review!

We believe that learning should always be fun, so we are so glad to hear that your daughter is enjoying her Night Zookeeper adventure. Our tutors love reading her stories just as much as loves writing them!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

My kids love this program

My kids love this program! It's challenging and fun. It motivates them to write and build vocabulary.

November 9, 2025
Unprompted review
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Reply from Night Zookeeper

Hi Megan,

Thanks so much for your review.

We are so pleased to hear that your kids are enjoying Night Zookeeper, and it has made them motivated to learn!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 1 out of 5 stars

Use a temporary card

First of all, use a temporary card when setting up your subscription as they don’t honour account cancellations. Additionally the system isn’t good for actually learning as kids just play and draw. No real structure… I personally wouldn’t recommend it. Even though I had paid for the year, I switched my kids over to khan academy and they’ve actually learned more..

October 20, 2025
Unprompted review
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Reply from Night Zookeeper

Hello Blessing,

Thanks for taking the time to share a review.

I can see that the reason that your account cancelation was not processed is because you requested to cancel within your account after the first payment request, and therefore the system set your account to cancel at the end of the next billing period and continue to attempt payment for the current billing period. We have now adjusted your cancelation date to today for you.

Please be assured that cancelations are honoured on Night Zookeeper, and parents can set the account to cancel from their parent dashboard.

We are sorry to hear that your did not find the program suitable for your child. We have listened to parents feedback about wanting more structure which is why we have introduced our brand new linear learning curriculum 'Quests', which takes children through a structured and guided learning journey.

Thank you again for trying Night Zookeeper, and we wish your child all the best in their continued learning journey!

Team Night Zookeeper

Rated 5 out of 5 stars

Only app my child gets excited about…

Only app my child gets excited about throughout the whole day of homeschooling, using just about everything other homeschooling program you can think of! He loves it and keeps him going! Definitely recommend ! Thank y’all!

November 7, 2025
Unprompted review
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Reply from Night Zookeeper

Hi Kelsey,

Thanks so much for your review!

We are delighted to hear that your child gets excited to use Night Zookeeper, and keeps wanting to come back for more learning! That's exactly what we want to hear 🙂

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Night zookeeper is a great program for…

Night zookeeper is a great program for children of all ages. I got this program for my daughter, niece and nephew and they love the engaging activities and games this program provides. Since the games are so engaging they don’t even realize how much they are learning. This program teaches kids proper writing and grammar skills in a very exciting way. I definitely recommend this program to everyone.

October 1, 2025
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Reply from Night Zookeeper

Hi Jasmine,

Thanks so much for your review!

We are so happy to hear that the children are enjoying our program so much they don't even realize they're learning!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Great UI

Great UI. My son loves the site and is very proactive when it comes to learning, using the site.

November 6, 2025
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Tom,

Thanks so much for your review!

We are delighted to hear that your son is enjoying his Night Zookeeper adventure, and keeps coming back for more fun learning!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

My kids love night zookeepers and they…

My kids love night zookeepers and they have loved writing since using it!

November 5, 2025
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Ronda,

Thank you very much for your review!

We are really pleased to hear that your kids love Night Zookeeper, and it's sparked their love for writing!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Night Zookeeper great for 11 yo boy!

Night Zookeeper has been great for my 11 year old son! He has never enjoyed language arts and really does not like writing. We homeschool and have had a hard time finding programs that he enjoys. Having ADHD and Autism, I have a hard time with that. Since starting Night Zookeeper, he jumps right on it every day when we start school, no questions asked and I usually have to make him stop to move onto other subjects. He still is getting the hang of writing but he does not complain about it and actually likes all of the games and interactive features. Great program for ELAR and keeps his interest. Love it!

October 28, 2025
Unprompted review
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Reply from Night Zookeeper

Hi there,

Thanks so much for your review!

We are really pleased to hear that Night Zookeeper has been a valuable homeschooling tool for your son, and it's keeping him engaged in his Language Arts learning journey!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

Rated 4 out of 5 stars

Good

very good good

October 28, 2025
Unprompted review
Night Zookeeper logo

Reply from Night Zookeeper

Hi Nada,

Thanks so much for your review!

We are glad that you're enjoying the Night Zookeeper adventure!

If you have any questions about our activities, features, or services, please don’t hesitate to reach out via social media or email - we’d be happy to help. 🙂

And feel free to share Night Zookeeper with other families who might enjoy our program!

Best wishes,
Team Night Zookeeper

Rated 4 out of 5 stars

Observer's review.

My son's used the Night Zookeper platform in an on and off manner as part of his part-time homeschooling routine for a number of months now. It certainly assisted in rebuilding his will to undertake writing tasks, and we're grateful for that as that was our main goal. As with many resources available online, I do recommend keeping a watchful eye and providing some personal guidance in exploring all that's available on the platform, as it seems easy for the child to "slip" entirely into the game playing mode.

October 24, 2025
Night Zookeeper logo

Reply from Night Zookeeper

Hi Patrycja,

Thank you so much for taking the time to share your feedback!

We’re so pleased to hear that Night Zookeeper has helped your son rebuild his confidence and motivation to write - that’s exactly what we love to see!

We really appreciate your feedback about balancing exploration with guidance. While we know children often enjoy the games, rest assured that every game on Night Zookeeper has an educational purpose, so your son will still be learning as he plays!

Additionally, you are able to turn off the Games feature from your parent dashboard if you would like him to be more focused on other areas of the program.

We’re also continuously refining the learning experience to make sure educational goals stay front and center. Our new Quests feature follows a structured, linear curriculum that guides children through lessons, games, and challenges designed to encourage steady, goal-based progress while still keeping the fun alive!

If you have any questions about our activities, features, or services, please don’t hesitate to reach out via social media or email - we’d be happy to help. 🙂

And feel free to share Night Zookeeper with other families who might enjoy our program!

Best wishes,
Team Night Zookeeper

Rated 3 out of 5 stars

I want to make it so my son actually…

I want to make it so my son actually have to try on the writing prompts instead of typing gibberish

October 25, 2025
Unprompted review
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Reply from Night Zookeeper

Hi Elizabeth,

Thank you for sharing your review!

All writing submitted on Night Zookeeper is reviewed by our tutor team, and any gibberish or incomplete pieces will not be approved for publishing.

Under the Writing section, there are lots of prompts designed to help children build stories step by step. Many young writers find these especially helpful as they can start with a single sentence, and before they know it, they’ve created a full story! We recommend encouraging your child to explore these.

Additionally, with our new Night Zookeeper Quests feature, children are now guided through a structured curriculum that provides a clear, linear learning path. This helps keep the learning focused and supports ongoing progress.

We hope this helps! If you have any further questions, please don’t hesitate to reach out to us at support@nightzookeeper.com
- we’d be happy to assist.

Best wishes,
Team Night Zookeeper

Rated 5 out of 5 stars

Excellent Homeschool Program!

The children love the interactive experience. The program helps promote critical thinking and creativity through interactive games, character building and creative writing. This has helped them feel more confident in their own writing skills. They went from dreading to write to “can’t wait to log on”. This has been a big bonus in our homeschooling program.

October 20, 2025
Night Zookeeper logo

Reply from Night Zookeeper

Hi Tonie,

Thank you very much for your review!

We are so excited to hear that Night Zookeeper has boosted your children's writing and critical thinking skills! Our goal is for kids to feel confident and creative, so we're really glad that your reluctant writers are now excited to log on and learn!

Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂

Feel free to share Night Zookeeper with any other families you think would love our program!

Best wishes,
Team Night Zookeeper

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