All good
Bought something with a good price. Was skeptical because of the reviews. Got my sweater in 3 working days, which for me is faster than i thought.
February 14, 2025
Unprompted review
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Company details
Written by the company
Nigra Mercato es una tienda de sneakers y streetwear ubicada en el centro de Madrid. Estamos ubicados en el histórico Barrio de Las Letras. Trabajamos con las mejores marcas de ropa y zapatillas como Nike, Adidas, Converse, New Balance, Parra o Carhartt WIP
Contact info
Lope de Vega 29, 28014, Madrid, Spain
- 910521772
- info@nigramercato.com
- nigramercato.com
2.8
Average
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Terrible Customer Service and No Response!
Unfortunately, my experience with Nigra Mercato has been extremely disappointing. After my package was returned to their facility, I tried to contact customer service multiple times without success. The package was sent to the correct address, but for some reason, it was returned.
I have requested confirmation of the package's receipt and the next steps for processing the return, but I have not received any response. Additionally, I received a notification that a credit slip was generated for my order, but there is no credit slip visible in my account, likely because I created the account after placing the order.
I am very disappointed by this inconvenience and the lack of customer service. I was looking forward to these products, but the lack of communication and resolution from Nigra Mercato has been frustrating. I do not recommend buying from this store due to their poor customer service and lack of accountability.
I will not be shopping here again and suggest others think twice before doing so. One star is even too much for this experience!
June 26, 2024
Unprompted review
TOTALLY NOT RECOMMEND
TOTALLY NOT RECOMMEND. THEY NEVER ANSWER AND PROVIDE HELP. STILL WAITING FOR MY REFUND
May 27, 2024
Unprompted review
Delivered as ordered within 5 days👌🏽
April 18, 2024
Unprompted review
Happy with everything!
Bought a pair of Nike slides and they arrived really fast, without any problems. Very happy with the whole shopping experience! Would def buy again.
July 17, 2023
Unprompted review
I bought a pair of Nike in Spain and…
I bought a pair of Nike in Spain and they arrived in less than two days with no problem.
June 1, 2023
Unprompted review
best service!
April 5, 2023
Unprompted review
So no refund or recognition of…
So no refund or recognition of attempted delivery by Parcelforce. No money back. Do not order from this business unless you are in Spain. They might be equally bad in Spain too, but I’m giving them the benefit of the doubt.
September 22, 2022
Unprompted review
All good
All good, everything as advertised. Delivery on time, good customer servicd
October 17, 2021
Unprompted review
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