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NILC Training Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and tutors for being extremely knowledgeable, patient, very helpful, and entirely supportive throughout the entire training journey. Learners note that the training courses are exceptionally well-structured, highly engaging, and very easy to follow, making complex professional concepts much simpler to grasp. Reviewers frequently mention the outstanding customer service, seamless communication, and exceptionally smooth organization handled by the team from initial registration to final exam completion. Participants also deeply appreciate the practical real-world examples provided by instructors, which clearly boost their professional confidence for future application in the workplace.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the knowledgeable, engaging, and supportive... See more

User experience

Customers consistently note positive experiences with user experience, highlighting well-structured courses... See more

Service

People report positive experiences with service, highlighting that everything is brilliantly organised and... See more

Customer service

Consumers express great satisfaction with the customer service, highlighting constant availability and... See more

Product

Customers had positive experiences with product, often highlighting good content and materials as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything has run so smoothly from day 1. I was accepted onto this course at very short notice, all my emails were answered even outside of normal working hours. Everyone has gone above and b... See more

Rated 5 out of 5 stars

I completed three courses at NILC Training and I had the best experience with Lynne. Lynne was very knowledgeable and thorough in showing the adobe software and had amazing tips and tricks throughou... See more

Company replied

Rated 5 out of 5 stars

Really easy process to complete. I couldn't decide between 2 courses so called to discuss. Staff were very knowledgeable and helpful and suggested which one would be better for me all things considere... See more

Rated 5 out of 5 stars

From start to finish the tutor explained everything and made it relevant. The content was great and enabled me to build on ideas to enhance engagement to my Facebook group. No question was silly and i... See more

Company replied


Company details

  1. Educational Institution
  2. Learning Center
  3. Training Centre

Written by the company

NILC Training is Wales’ leading provider of professionally accredited IT, Project Management and Business Skill training courses and computer-based certifications. NILC works throughout Wales and the United Kingdom to advance the knowledge and skills of individuals, organisations and government departments through our comprehensive range of learning and development solutions. We’re proud to work with some of the UK’s most renowned examination bodies, so whether you’re a complete beginner and looking for a career change, or an expert in your field looking at gaining an industry recognised qualification, we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

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4.9

All reviews

(974)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication from Karim and the…

Great communication from Karim and the Team from start to finish. I enjoyed all the courses and the professional course instructors were fantastic and solved connection problems quickly. Receiving my certificates made me smile and keen to find more courses in the future. All the best .Diolch yn fawr!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

A course that suits Beginners to intermediate learners

I. Would highly recommend this course to anyone. I started with no computer knowledge at all, and learnt so much. I’ve completed level 1 and 2 ICDL and thoroughly enjoyed it. Out Teacher Richard was extremely knowledgeable and very supportive throughout the course. I feel that I’ve gained a very valuable qualification to enable me to change career direction. Which I’m so grateful to The teacher and everyone involved in making this course available to me .

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Interactive and Informative

Tony was a great trainer. Instead of just looking at the screen we were involved in group discussions from the start making sure the training was informative and interactive! I would definitely recommend this training!

April 7, 2026
Rated 5 out of 5 stars

A great trainer.

A great trainer.
Great team and good coordination.
Training is designed in a way that its easily understood for
Timely response

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experiense

I've had ICDL level 1 and 2 with Richard in the last 2 months. He is very knowledgable, helpful and explained everything well. It was the best IT learning experience I have ever had, definitelly I learnt a lot. Also everyone in the office was helpful and supportive, answered every of my questions, sent course materials strait away. Thank you guys, I really appreciate your support! 🙂

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fast, easy and genuinely reliable service

The whole process was really straightforward from start to finish. Everything was clearly explained, and the service was quick and efficient. Delivery was on time and exactly as expected. It’s refreshing to deal with a company that actually does what it says it will. Would definitely recommend.

March 30, 2026
Rated 5 out of 5 stars

Amazing experience and team

I loved the full support I received from the team members. Even when the training time was no longer convenient, they were able to reschedule it which really meant alot to me. I'm really glad I took my training through NILC.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Engaging presenter

The training provider delivered the course on line with a good cadence. The pace was not to fast or slow, he interjected with real life past experience which really helped to bring the content to life and engaging .

February 25, 2026
Rated 5 out of 5 stars

This was a great course

This was a great course. The instructor Richard gave lots of support, encouragement and knowledge. Learnt so much . I’d definitely recommend this course to anyone wanting to get beginners to intermediate knowledge of IT. Highly Recommended would have given 10 stars . Looking forward to doing Level 2 .

February 25, 2026
Rated 5 out of 5 stars

Scrum Master Course

I did the two day Scrum Master course with NILC. The course leader was really experienced and knowledgeable and managed to apply all the principles to real-life scenarios, to help improve our understanding of real-world application of Scrum. It was a well run course that I’d
highly recommend.

February 12, 2026
Rated 5 out of 5 stars

By far the best course I attended my…

By far the best course I attended my tutor was amazing Richard an absolute credit I’ve never had a course where I felt like everything was explained so well and not rushed many thanks if you’re considering doing a course with NILC do it you won’t regret it

February 11, 2026
Rated 5 out of 5 stars

Highly recommend .......

Really easy process to complete. I couldn't decide between 2 courses so called to discuss. Staff were very knowledgeable and helpful and suggested which one would be better for me all things considered. The communication was great as was the process to attend the course and exams. The course itself and trainer were really professional, I would highly recommend NILC.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Personalised and professional

From the initial enquiry and contact with Karim it felt a personalised and responsive service. everything was easy to navigate - pre course prep, resources and log-in details. the Trainer Karen was brilliant. she brought energy and knowledge and experience to illustrate the content. Karen was inclusive and considerate of all participant's needs and used excellent techniques to deliver detail. Henry played a crucial part!

January 26, 2026
Unprompted review

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