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NILC Training Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and tutors for being extremely knowledgeable, patient, very helpful, and entirely supportive throughout the entire training journey. Learners note that the training courses are exceptionally well-structured, highly engaging, and very easy to follow, making complex professional concepts much simpler to grasp. Reviewers frequently mention the outstanding customer service, seamless communication, and exceptionally smooth organization handled by the team from initial registration to final exam completion. Participants also deeply appreciate the practical real-world examples provided by instructors, which clearly boost their professional confidence for future application in the workplace.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the knowledgeable, engaging, and supportive... See more

User experience

Customers consistently note positive experiences with user experience, highlighting well-structured courses... See more

Service

People report positive experiences with service, highlighting that everything is brilliantly organised and... See more

Customer service

Consumers express great satisfaction with the customer service, highlighting constant availability and... See more

Product

Customers had positive experiences with product, often highlighting good content and materials as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything has run so smoothly from day 1. I was accepted onto this course at very short notice, all my emails were answered even outside of normal working hours. Everyone has gone above and b... See more

Rated 5 out of 5 stars

I completed three courses at NILC Training and I had the best experience with Lynne. Lynne was very knowledgeable and thorough in showing the adobe software and had amazing tips and tricks throughou... See more

Company replied

Rated 5 out of 5 stars

Really easy process to complete. I couldn't decide between 2 courses so called to discuss. Staff were very knowledgeable and helpful and suggested which one would be better for me all things considere... See more

Rated 5 out of 5 stars

From start to finish the tutor explained everything and made it relevant. The content was great and enabled me to build on ideas to enhance engagement to my Facebook group. No question was silly and i... See more

Company replied


Company details

  1. Educational Institution
  2. Learning Center
  3. Training Centre

Written by the company

NILC Training is Wales’ leading provider of professionally accredited IT, Project Management and Business Skill training courses and computer-based certifications. NILC works throughout Wales and the United Kingdom to advance the knowledge and skills of individuals, organisations and government departments through our comprehensive range of learning and development solutions. We’re proud to work with some of the UK’s most renowned examination bodies, so whether you’re a complete beginner and looking for a career change, or an expert in your field looking at gaining an industry recognised qualification, we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

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4.9

All reviews

(974)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best ICT training ever!

Quite frankly the tutor made this training so positive and meaningful for me. He gave me a one-to-one Microsoft Office 365 tailored session that surpassed all expectations. I feel much more confident and competent in using these applications and it's all thanks to NILC and their excellent training!

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend training through NILC

The programme was intensive - running for 4 days with homework and exams but the facilitator made it engaging, translating the content into concepts we could understand and remembe,r and it was delivered in easily digestible chunks with plenty of screen breaks.
Having done a similar course which was stressful and like project management bootcamp, I was relieved and delighted that this was an enjoyable experience with the benefit of leaving with a super useful additional qualification.

July 11, 2025
Rated 5 out of 5 stars

Fantastic course

Tony and his teaching style was absolutely fantastic. The course was well broken down, allowing you to not only be taught how to complete the exam but how to apply your knowledge.

July 11, 2025
Rated 5 out of 5 stars

Fantastic experience on AgilePM course with NILC

Attended an AgilePM course in July 2025 delivered by NILC and Tony Perks. Tony was such an engaging course leader and made a few intense and packed days feel like a breeze. Communication with NILC was seamless throughout, shout out to Karim who made sure we had everything we needed logistically speaking. 10/10 would recommend to anyone looking to enhance their employability, great setup.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant online live course

Karim was so helpful providing all the course information and accessing funding for me. The course instructor Julie was so patient and brilliant with us all. I learnt so much!

June 14, 2025
Rated 5 out of 5 stars

5 Stars to Karim and Tony

I was very grateful to Karim who was so supportive and understanding when I had to alter the dates of my Agile PM Foundation & Practitioner Course for various family / personal issues. I have now successfully completed the 4 days and have only good things to say about Tony who ran the course online. His enthusiasm and patience helped me understand the complexities of Agile PM - his ability to offer practical examples and breakdown some of the more tricky aspects was greatly appreciated.
Highly recommend NILC and Tony!

June 6, 2025
Rated 5 out of 5 stars

Great Teacher

Tony was a great teacher and kept an online learning engaging which is a hard task. Felt confident in his teaching and felt able to ask any questions.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Experience…

I recently sat an ITIL course through NILC training. Everything from the booking of the course, the subsequent training and the booking of the exam (passed with 80%) was first class! Special mention for Karim whose customer service was excellent.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Course was great

The course was very informative. Tony the instructor was great, he went over things multiple times to make sure we understood, gave lots of examples and managed to simplify things that seemed very complicated.

June 6, 2025
Rated 5 out of 5 stars

Fantastic experience from start to finish!

Great experience from initial communication, booking and course delivery! Contacted Karim by phone. He was very knowledgable and supportive, helping me find the right course to suit my objectives. Tony facilitated and delivered the AgilePM course, which was fantastic, I thoroughly enjoyed it. Thanks everyone for the great service!

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

AGILEPM Foundation

I recently completed the AGILEPM foundation course with Tony. I really enjoyed the course and found Tony extremely helpful and a great teacher. I feel I have taken a lot from the course, and hope to further my learning with Tony in the future.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Really easy to apply for funded training, great communication from Karim all the way through. Tony was a great teacher, very knowledgeable and friendly trainer. Thanks both

June 4, 2025
Unprompted review

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