Fantastic place, I had to have my irons and wedges re gripped and after advice to go larger due to over gripping I visited Nine by Nine , Jordan was very helpful and fitted me to the grips by offer... See more
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Review summary
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Very knowledgeable club builders with excellent customer service. My last order was my first order with nine by nine but I've just ordered some more clubs from them because they were so good
Company replied
Great communication, shaft I wanted was out of stock , was willing to wait and was contacted directly and other options given , help was second to none. I waited for the original order to be restocked... See more
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Having purchased twice from Nine By Nine I can only praise them for the excellent build quality of every club I've ordered and received Shout out to Matt and Mark for their speedy responses to any ema... See more
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Company details
Written by the company
More than just a premium golf equipment retailer, Nine by Nine Golf are committed to long standing customer partnerships, supporting golfers to achieve their very best game. The Nine by Nine team has a long history with the game of golf as well as a deep knowledge and understanding of the technology and products on offer.
Contact info
Glenmore Business Park Unit 37, PO19 7BJ, Chichester, United Kingdom
- 01243 684192
- hi@ninebyninegolf.com
- ninebyninegolf.com
4.8
Excellent
664 reviews
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Replied to 100% of negative reviews
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Great service and great facilities
Great service and great facilities, excellent knowledge by the staff to get you too the right clubs to improve your game.
March 26, 2024
Reply from Ninebyninegolf
Dear Steve,
Thank you for your amazing review. We're thrilled to hear that you had a great experience with our service and facilities. Providing excellent service and having knowledgeable staff to guide our customers to the right clubs for improving their game is what we strive for.
If there's anything else we can assist you with or if you have further comments, please feel free to reach out. We're here to help and ensure you have everything you need to enhance your golfing experience.
Thanks again for choosing us!
Best regards,
Fynn
Driver Fitting.
I recently had a Driver fitting with Mark at Golf Tech. I had no expectations on what I wanted so went in with an open mind.
Mark went through a range of head and shaft options and, I finally decided on the Cobra Darkspeed LS 10.5 head, complimented by a Mitsubishi C6 Red shaft.
This combination suited my swing best and, it felt very comfortable.
I have now had the new driver for 4 weeks and I'm delighted with my purchase.
I have since recommended Golf Tech to several friends, who thought a fitting was only for low handicap golfers. This couldn't be further from the truth and, I will return when I want to replace my Fairway Woods.
February 22, 2024
Unprompted review
Reply from Ninebyninegolf
Dear Tim,
Thank you for sharing your experience with us! We're thrilled to hear that you had a positive driver fitting session with Mark and I will pass on your amazing feedback. It's fantastic that Mark was able to guide you through various options and help you find the perfect combination of the Cobra Darkspeed LS 10.5 head and Mitsubishi C6 Red shaft, suited to your swing.
We're delighted that you're enjoying your new driver and that it has exceeded your expectations over the past 4 weeks. Your recommendation means a lot to us, and we're glad to hear that you've shared your positive experience with your friends.
We believe that fittings are beneficial for golfers of all skill levels, and we're pleased to hear that your friends now understand the value of a fitting session. We look forward to welcoming you back when you're ready to replace your fairway woods.
If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your support.
Best regards,
Fynn
Good service
Good service, equipment arrived quickly and well packaged. Would definitely use them again.
March 19, 2024
Reply from Ninebyninegolf
Dear Stuart,
Thank you for your feedback! We're delighted to hear that you were satisfied with our service and that your equipment arrived quickly and well-packaged. Your satisfaction is our priority, and we're thrilled to know that you would choose to use our services again.
If there's anything else we can assist you with or if you have further comments, please feel free to reach out. We appreciate your support and look forward to serving you again in the future.
Thanks again for choosing us!
Best regards,
Fynn
Delivered on time and on price
March 18, 2024
Clubs came but none of the irons had…
Clubs came but none of the irons had the weight screwed in correctly so I have still been unable to use. Still waiting for the PXG wrench to fit
March 15, 2024
Reply from Ninebyninegolf
Hi David,
We sincerely apologise for the inconvenience caused by the issue with the weights in your PXG iron set. This does not meet the standard of service we aim to provide, and we understand how frustrating this will of been.
We can only apologise again for the fact you had to wait for the PXG wrench taking longer to arrive than expected. However, we were pleased to hear from one of the team, who spoke to you yesterday afternoon that the wrench arrived with you and that solved the problem with your PXG irons. We hope you will be able to get on a golf course soon and use your irons and like them!
Please rest assured that we take your feedback seriously. If there is anything else we can assist you with in the future, please don't hesitate to contact us.
Kind Regards,
Fynn
Great Fitting Experience
Great Fitting Experience, Mark knows his stuff, his attention to detail far outweighed my expectations. I walked out after the fitting knowing I had ordered the best Driver, Shaft and Grip combo for me.
February 23, 2024
Unprompted review
Reply from Ninebyninegolf
Hi,
Thank you for sharing your fantastic fitting experience with us! We're thrilled to hear that Mark provided you with exceptional service and exceeded your expectations with his attention to detail. It's wonderful to know that you walked out of the fitting session feeling confident that you had ordered the best driver, shaft, and grip combo for your needs and that these will help you on the course in the future.
Your satisfaction is our priority, and we appreciate your trust in our expertise. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. We're here to ensure you have the best golfing experience possible.
Thanks again for choosing us!
Kind Regards,
Fynn
Really helpful
Really helpful. Understood exactly what I needed and organised the right kit.
March 4, 2024
Reply from Ninebyninegolf
Dear Neal,
Thank you for your kind words! We're delighted to hear that we were able to understand your needs and provide you with the right equipment. Customer satisfaction is our top priority, and we're thrilled to know that we could assist you effectively.
If there's anything else we can do for you or if you have further feedback, please don't hesitate to reach out. We're here to help and ensure you have everything you need for your golfing journey.
Thanks again for choosing us!
Best regards,
Fynn
Shaft Change
Club build was exactly as requested and a very quick turnaround. Communication and customer focus was excellent. Delivery on the date requested with very good packaging.
March 6, 2024
Reply from Ninebyninegolf
Hi Gordon,
Thank you for taking the time to leave such a glowing review. We're so happy to hear that you appreciate the quick turnaround time and that all your club build requests were met.
Our build team prides itself on having some of the highest tolerances in the industry and doing this in a prompt and timely manner.
If you ever need any help or have any questions, do not hesitate to contact us.
Kind Regards,
Fynn
Super Service
Quick turnaround time from placing order to delivery, great communication. Shaft arrived well packed. I would recommend Golf Tech UK.
February 28, 2024
Reply from Ninebyninegolf
Hi,
Thank you for taking the time to share the great experience you had with us! It's great to hear that you appreciated our quick turnaround time, great communication and secure packaging.
Your recommendation means a lot to us, and we're here to help you with any future golfing needs!
Best Regards,
Fynn
Pleasant experience
Easy to order and quick delivery. Resolved stock issue very quickly by phone.
February 27, 2024
Very quick and efficent service
Very quick and efficent service. Ordered sunday recieved the following thursday. I had certain requirements to my request and it was completed without any issues, will 100% use again.
February 22, 2024
Reply from Ninebyninegolf
Dear Ryan,
Thank you for leaving such a positive review. We're pleased to hear that you experienced a very quick and efficient service. It's great to know that your order, with specific requirements, was processed without any issues and you received it promptly.
Thank you for trusting us and we look forward to seeing you again in the future. Please don't hesitate to reach out if there is anything we can help with.
Kind Regards,
Fynn
Reliable and prompt responses to my…
Reliable and prompt responses to my queries. A great experience
February 22, 2024
Reply from Ninebyninegolf
Dear Nick,
You're very welcome. We are really happy to hear that you are satisfied with the work carried out by our team. Providing exceptional service is our goal and your positive feedback is truly appreciated.
If there is ever anything else we can help you with, please do reach out. Thank you for choosing us and we look forward to seeing you again.
Best Regards,
Fynn
Buy with confidence!
February 19, 2024
Golf Tech Chichester - Great Experience.
I had a great session at Golf Tech in January where I was hoping to replace my full set of irons. After hitting my own irons I hit a wide variety and we tweaked as we went looking at shafts, ball flights and feels where there was a standout combination that had me hitting perfect baby draws onto target. I was surprised by the result and now actually have a lighter shaft than before with a little more flex that standard.
I was impressed by the knowledge and measureing equipment that Golf Tech bring to the table and I feel awful but I just can't remember the name of the guy I worked with. None of the emails have his name on them so i am sorry but he was great. Methodically going through the process always checking in with me and my feedback. Just what I needed and I was happy to part with the money that I had budgeted for a new set or irons.
February 12, 2024
Reply from Ninebyninegolf
Hi Stuart,
Thank you for posting such a great review, we appreciate it and are happy to hear that you had such a good experience in our new custom-fitting studio and that we were able to find you a perfect combination of irons for your golf game and hope you love your new, Titleist T200's.
We appreciate your nice words about our team's expertise and the meticulous process that goes into finding the perfect fit for you. I will pass your amazing comments onto our team and believe you were fitted by our lead fitter, Mark.
If there is anything else we can help with then, please feel free to reach out. Thank you for choosing Golf Tech UK; we look forward to helping you again.
Kind regards,
Fynn
Very good service
Very good service, provided advice and answers to questions quickly. Order processed quickly and efficiently. Excellent product.
February 16, 2024
Reply from Ninebyninegolf
Dear Andrew,
Thank you for your positive feedback. We're delighted to hear that you had a very good experience with our service and found our advice and answers helpful. It's fantastic to know that you are pleased with your BGT Brava Wood Shaft!
If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Fynn
Exceptional customer service and…
Exceptional customer service and top-notch product quality make for an outstanding experience.
February 15, 2024
Reply from Ninebyninegolf
Hello,
Thank you for your amazing feedback. We're really happy to know that you had an outstanding experience with us. Exceptional customer service and top-notch product quality are our cornerstones.
If there's anything else we can assist you with or if you have further comments, please feel free to reach out. Your support is greatly appreciated, and we look forward to seeing you again.
Best regards,
Fynn
Fantastic company
Fantastic company to deal with would highly recommend. Every step of the process was on point with fantastic communication.
February 14, 2024
Reply from Ninebyninegolf
Hi Dwight,
Thank you so much for your kind words and recommendation. We're thrilled to hear that you had a fantastic experience dealing with us. Providing excellent service at every step of the process and maintaining clear communication are top priorities for everyone at Golf Tech UK.
If there is anything we can help you with in the future, don't hesitate to get in touch. We truly appreciate your support and look forward to seeing you again.
Best regards,
Fynn
Identified a counterfeit club I'd bought online
I shipped a Driver I bought for nearly £200 online to GolfTech Ltd to undertake a minor repair (an adaptor change). I'm incredibly grateful to them for identifying and highlighting a number of unusual features on the driver head consistent with a counterfeit club. This was corroborated by a local pro shop and I was able to get a full refund as a consequence. They were thoroughly professional throughout and even shipped the fake club back to me in high quality packaging. Would highly recommend their services.
February 1, 2024
Unprompted review
Reply from Ninebyninegolf
Hi,
We sincerely appreciate your feedback and are pleased to have been of service to you. Identifying and addressing any unusual features is an integral part of our commitment to quality and authenticity. We're glad that the information we provided was valuable in your pursuit of a genuine product.
Our team strives for professionalism at every step, and we're thrilled to have contributed to your satisfaction. It's great to hear that you were able to secure a full refund, and we appreciate your acknowledgement of our thorough approach.
If you ever need assistance in the future, please feel free to get in touch. Thank you for recommending our services.
Best regards,
Fynn
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