NineLife Egypt Reviews 

15
•
TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

15 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(15)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

This has been one of the worst online…

This has been one of the worst online shopping experience I’ve ever been through , an order was made in April , and it was supposed to be received from Egypt ( i am living there ) to find out that it will be shipped from US , not sure why ! And I haven’t received the order till date , the customer service is the worst , the phone no. Is out of reach . I asked for a callback , they never did call . Escalated through email and still nothing. Asked to cancel the order and have my refund , they refused ,they are the worst

May 31, 2026
Unprompted review
NineLife Egypt logo

Reply from NineLife Egypt

Hi Nagham,

We're truly sorry for the delay with your order. Your order is important to us, and we’re working to resolve the issue quickly.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Rated 1 out of 5 stars

Worse company

Worse company . About 3 months ago I ordered and paid the full amount of money and till now I haven’t received my order

November 18, 2025
Unprompted review
NineLife Egypt logo

Reply from NineLife Egypt

Hi Eman,

We apologize for the inconvenience caused by delay in order. Please rest assured that we are thoroughly reviewing the matter and implementing corrective measures to prevent such issues in the future.

I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
NineLife

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