I had an absolutely terrible experience with NineLife.ca, and I feel obligated to warn others. This company is, in my opinion, most likely operating like a scam. I received a product that was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful customer service! They dealt with my shipping issues immediately and used another shipping company. When my parcel went missing, immediately they sent my order again at no cost. Not many co... See more
NineLife were very prompt responding to my order request, and when the delivery of my product was delayed, they looked into it immediately and were able to give me an accurate, revised delivery date.... See more
Very difficult to find Lawry's Seasoned Pepper in Canada, but I found this. I remember this being available in Canada when I was young but for some reason, it isn't available at grocery stores today.... See more
4.4
Excellent
191 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Although distance created a bit of…
Although distance created a bit of delay, the servi e was as promised. As far as the product is concerned I have not seen any benefits yet
March 24, 2022
Unprompted review
At first I thought my order had been…
At first I thought my order had been lost, but when I realized that it was coming from the UK (I am in Canada). I contacted the company and they got back to me quickly to assure me the item would arrive by March 22-23. It did, so we are all happy here. When it comes time, we will re-order from them.
March 24, 2022
Unprompted review
Great delivery
Great delivery. Product was shipped very well. I had previously purchased this product from another company but the product had leaked out during shipping. This purchase came very well wrapped and no leaking occurred. Lots of ongoing updates from the company too.
March 22, 2022
Unprompted review
The supplements were shipped quickly…
The supplements were shipped quickly and I didn't have to deal with anything regarding customs etc.
March 22, 2022
Unprompted review
Timely and accurate
Timely and accurate. Order received always in a professional way.
March 22, 2022
Unprompted review
Responsive customer service
I had a problem with an item in my order not being included in a shipment. Customer service identified the issue and implemented corrective action. The product was shipped and the issue was resolved. The customer service representative was very responsive.
March 22, 2022
Unprompted review
I haven't received my first offer yet.
March 22, 2022
Unprompted review
Excellent product
March 21, 2022
Unprompted review
Love this product
Love this product! Blends so well into my drinks. And really makes me feel alert and clear minded.
March 18, 2022
Unprompted review
Pricey but effective.
Product was a little expensive but service was good overall.
March 18, 2022
Unprompted review
Timely and accurate order.
March 16, 2022
Unprompted review
The product was received in good order
The product was received in good order. I only wish it would be less expensive. Why is there such a price difference from buying in the USA and buying in Canada?
March 15, 2022
Unprompted review
Package received on time as expected
Package received on time as expected. Goods were well packed. Very happy with my order. Will order again
March 14, 2022
Unprompted review
A good company to do business with!
Very prompt delivery and the product came properly wrapped and up to expectations. Thank you for giving my daughter a little memory of her childhood in Guatemala back!
March 14, 2022
Unprompted review
Had a great experience
Had a great experience, Highly recommend ordering through Ninelife.
March 14, 2022
Unprompted review
I am extremely grateful you supply the product- apricot kernals
I am extremely grateful you supply this product as it is not available in Canada. The shipping took a long time though-3 weeks but it finally arrived and I am very happy with the product. I will be ordering from you in the future. Thank you!
March 14, 2022
Unprompted review
Brace exactly what was ordered......my…
Brace exactly what was ordered......my only problem was the length it took to receive it......I had thought it was coming from Canada.....Thank You Valerie
March 14, 2022
Unprompted review
Prompt service and Hard-to-find Product
Took a bit to get here from the States, but that was unsurprising given the current global situation. Happy to find a product I have been unable to get locally.
March 14, 2022
Unprompted review
Excellent customer service and great product
Excellent customer service. I was updated about the status of my order and when it was shipped.
I received earlier than expected.
My order arrived well.
I highly recommend.
March 11, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.