Although the item I purchased was not currently available I was alerted as such and a suggestion was made for an alternative similar item. Having accepted this I was then informed the item originally... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What I loved most besides the fast delivery was the follow up emails you sent without me notifying me It shows care about your clients, a unique quality. Before buying the product, it showed all t... See more
The device arrived on time and though I had an issue with customs - customer care helped me all the way.
Speed of response to order or any questio about it. Updates on shipping status all the way until arrival.
4.2
Great
271 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Being there for one
Good communication even, or especially when, delivery is very slow.
January 12, 2023
Unprompted review
Not pure contains alcahol!!
You advertised that it was pure,,, but it contained alcohal. I only purcase pure vanilla paste with no alcahal at all,, and i buy it by the case.
January 8, 2023
Unprompted review
Reply from NineLife Israel
Hi Mark,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions taken. We do hope you will give us another chance in the near future.
Regards,
Swapnil
excellent customer service
My order was lost when it arrived in Israel. Nidhi swiftly and efficiently arranged for a replacement. Really good customer service. I will be returning to ninelife for future orders.
January 3, 2023
Unprompted review
The product was good quality.
November 3, 2022
Unprompted review
Don't buy they ship from India or different locations with extra taxes
They claim they ship the product domestic but they ship from oversea and I had to pay extra duty & customs
January 2, 2023
Unprompted review
Reply from NineLife Israel
Hello,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back to the earliest?
Regards,
Swapnil
Quick delivery
January 1, 2023
Unprompted review
Receipt of feedback to my email and…
Receipt of feedback to my email and received goods in a timely fashion.
December 29, 2022
Unprompted review
Yor service was excellent
Yor service was excellent. You answered me questions by email very quickly, and I felt you had a lot of patience when answering. Although the item took a lot of time in arriving, but it was not your fault, it was our post office.
December 28, 2022
Unprompted review
Price is a little too high and shipping…
Price is a little too high and shipping took forever.
November 30, 2022
Unprompted review
Top-notch customer service and fair dealing.
I recently received help and assistance "far above the call of duty" from your customer service [namely Salman Shaikh and Komal J]. My order for Philips Dreamwear Headgear arrived promptly. I greatly appreciate your selling the headgear separate from the mask. Other companies force you to buy the headgear and mask together even if you don't need the mask.
December 28, 2022
Unprompted review
Ninelife company offers genuine product
Ninelife company offers genuine product as I ordered PureHeight Plus Height enhance also the product was delivered on time and they have good customer service.
December 25, 2022
Unprompted review
The service i got from you was excellent, your treatment was very personal, quick and useful.
see below, please
December 18, 2022
Unprompted review
I was always kept up to date with the…
I was always kept up to date with the shipment, it arrived promptly and was well packaged. Thank you
December 20, 2022
Unprompted review
I thank you so much for your great service
I thank you so much for your patience and the great service I received from you.
December 19, 2022
Unprompted review
Prompt action when pack got lost
Prompt action when pack got lost
Immediate replaced.
November 19, 2022
Unprompted review
The service is excellent
The service is excellent, the product is high quality - a real shopping experience. There is someone to trust.
December 15, 2022
Unprompted review
Very good quality
Very good quality , in time responsive.. very helpful .
I recommend !
December 9, 2022
Unprompted review
Very good company
The pache came quickly and didn't melted on the way, i am pleased
December 5, 2022
Unprompted review
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