Ninelife Reviews 

74
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Thank you so much for this amazing product! The Radial Nerve Palsy Brace Splint we ordered fits my husband perfectly, and he is absolutely chuffed with it. ❤️ It is honestly **100 times better**... See more

Rated 5 out of 5 stars

They made my experience amazing. Kept me up to date and helped me through thr customs experience like a dream. Other overseas companies leave you alone during this time. 5 start

Rated 5 out of 5 stars

Prompt email confirmation of receipt of order and payment. Confirmation email of dispatch shipping date and detail. Any delay in shipping is emailed to customer and way ahead to obtain the pr... See more

Rated 3 out of 5 stars

* The fullfilment of the order took a while * The shipping method was unclear and ended up being sent by post, which I had to collect from my local post office. I only found out the parcel location... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

74 reviews

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No history of asking for reviews

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4.4

All reviews

(74)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Why buying through Ninelife is best

Often, when I scour the web for the best product to buy, it's not available in the country where I live. This is where Ninelife has been amazing, allowing me access to products that I cannot get elsewhere. I know that sometimes it's okay to go with local BUT my most recent purchase was for a lotion to reduce scars, in my case, this is one from open heart surgery - I don't need a really bad scar to remind me of this surgery, and so the best lotion available made most sense to me and my current state of mind. The service that I received was excellent, lots of follow-ups and notifications of pending delivery and then the actual delivery was spot on. There are many online delivery companies that do not have the correct systems in place to deliver to South Africa - I know I live here and can tell some stories about companies that I will never use again - products that have not arrived, or taken more than six months to arrive.

January 26, 2026
Unprompted review
Rated 2 out of 5 stars

Order not received.

Hi, Ordered a seat for a wheelchair for an amputee. 20th Dec, have had no confirmation or communication from Ninelife regarding the order, now the 5th January, no luck getting in touch with them. Phone does not get answered. Have emailed them and am now waiting on a reply, will update this if they do reply within the 24 hours promised.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

After a heavy night of partying

After a heavy night of partying, I took Cheers for the morning after. For the first time ever I had a productive day after a night of indulging. Usually Im groggy and lethargic the next day from alcohol. Wow! Thank you. I gave two my friend. She will be ordering hers from you.

December 21, 2025
Unprompted review

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